The service was just outstanding on all levels

Attention au valet pour les voitures trop d attentes.

Had a great stay here at this hotel, Very good reception staff especially the girl who upgrade my room I think her name was hawu, thank you

Very outdated. Needs a lot of refreshing. It should be a 3-star hotel, not a 5-star.

Room was for clean and roomy

Personnel emplacementproprete

I travel at least four times a year, so I’ve stayed in many hotels over the years. I can honestly say that the service I received at Barceló was truly above and beyond anything I expected. When I checked in, I mentioned to Ahmed at the front desk that it was my birthday. From that moment on, he made me feel like a queen for the rest of my stay. His kindness, professionalism, and attention to detail made my birthday incredibly special. The outstanding service didn’t stop there. When I called room service for assistance, the team went out of their way to help and really thought outside the box. Osama was especially kind and even brought me almonds without me asking. It’s the little touches like these that make all the difference. Every staff member I encountered was warm, welcoming, and genuinely happy to help. Customer service is clearly a top priority at this hotel. The rooms were spotless, the pool area was beautifully maintained and well organized, and I loved using the gym every day. My experience was so exceptional that I actually changed the rest of my travel plans and stayed with Barceló instead of moving to other hotels I had booked. Thanks to Ahmed and the incredible team, Barceló has become my new hotel chain of choice. Thank you for making my birthday unforgettable. I can’t wait to come back! Thank you Michele

So glad we chose this Hotel!! Stay we’re so kind. So helpful. Made our week long trip amazing. Hotel is big and beautiful. Even though it is aged, it is super clean and classy.

Nice hotel but sadly the service was poor mini fridge in room was not working even tho we was told someone would sort it - breakfast very poor service the staff lacked attentive service food and drinks not regularly refilled

The hotel is very good and the breakfast was delicious .

Bravo à l'équipe du Barcelo

The room was clean and had a very nice layout. The pool and pool area were clean and well-kept. The hotel had a convenient location. I visited the spa for a just massage and the massage was very overpriced. Be aware that draping (i.e., covering areas of the body not being massaged with a towel/sheet) is not a done at this spa which makes for a chilly experience. I would stay at this hotel again but I would skip the massage.

Very clean

The sliding glass door.in the room was everything. Restaurant food excellent

Clean room, breakfast Spa very expensive

Hotel is in a great location. Staff went above and beyond to make our stay comfortable. Note that the rooms are pretty noisy.

Breakfast Staff Cleaniness

The rea is a little rundown but hotel was good

Not at 5 star

We loved our stay at the Barcelo..even though the room design was