7.2
Pleasant
From 941 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

7.4

Service and Facilites

8.0

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Traveler Reviews Howard Johnson by Wyndham Gallup

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

On our way home, taking the scenic route
Grant
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff didn’t interact much or seem to care. Room was not very clean. Hairs all over the bathroom and could visibly see a bleached out stain on my bed sheet from God knows what.
KARL
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I should have realized this was a mistake when I asked to go to the restroom before checking in and the restroom was literally falling apart, ceiling tiles dirty and water stained. The lobby was okay, at best, but I decided to give the benefit of the doubt. I got into the room, and it had glass floor to ceiling windows that rattled when I shut the door. There was an indescribable stench in the room as well. I immediately went back to the front desk and checked out. I told the receptionist that I didn't feel safe nor comfortable. When I asked her to release the "incidental" hold on my credit card, she said that she had to call the manager and tell them that I hadn't stayed and would call me once that had been done, and the hold was released. I never got a call back. How this hotel got an Expedia rating of "7.4 Good" is absolutely beyond me. I wouldn't rate it a 0.5 Horrible as that would be generous in my opinion. One word to the wise... RUN! Do NOT book this property!!!!!
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Patricia
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were unable to adjust the temperature in the room. The pillows were not comfortable
Robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Character. Comfortable bed, large room.
Teresa
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our visit to Howard Johnson-Gallup NM was completely satisfactory. We enjoyed our visit very much. They served breakfast and the lobby has very beautiful and interesting artwork. We will be back.
Chelsha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel with amazing art and sculptures! The water wasn't cold but could have been hotter as I really enjoy hot showers after a long motorcycle ride.
Alison
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Some really cool artwork in the lobby. Front desk staff was very friendly and efficient. The property seems a bit on the older side but totally serviceable. Our door was a bit wonky and drafty but the curtains from the window blocked most of the draft. Room was clean and bed was comfortable. Heater worked well but was a bit loud and clunky turning on and off. We overslept so we missed the free breakfast but it was available. Overall a fine place to rest our heads.
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Gnasegaran
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very good
Nancy
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved the display of sculptures in the large lobby.
Vicky
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was very clean, provided a decent breakfast and the staff was very nice.
George
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A friendly place with average amenities for the price range. Great employees. Old with some remolding
Casey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is old and ran down on the outside. It's clean and the bed comfortable.
Larry
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Slept comfortably. Breakfast wasn't that great.
Lori
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice place just a little rundown. Very comfortable and clean room!
Ronald
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We arrived at the property.
Bryan
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was clean and friendly staff. Little bit dated, but not a problem for the price.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bathrooms, desperately seeking upgrades! Tub replaced with walk-in showers. Toilets are vey low to ground. Hard for senior's to (S.)S.S.. (poop), shower, & shave. Otherwise cleaning and comfort bed.
Alisa
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was a every nice room
Eric
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved the meat metal statues/ sculptures and the layout of the facility was also very interesting. Liked the place, liked the vibe, wished the pool was working while I was there.
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