Overall Ratings & Reviews White Hart, Exeter by Marston's Inns

Lovely place and great location. Our overnight stay was comfortable and

Lovely old inn, very close to Cathedral and city. They are having renovations done but that didn't impact on a very comfortable stay. We'll definitely be back!

The property is in the midst of a renovation and there was scaffold up and lots of workmen running about. My room was on the third floor and the old elevator didn’t inspire confidence! However, this didn’t interfere with my stay and the staff were superb. My single room was very clean and well equipped and quiet being at the back of the property. All in all, I’d stop here again and recommend it to others.

The room was a bit too warm for me but it was clean. The pub is well located for the city centre

Great hotel, great and spooky history, perfect location and a great bar.

Central location with on-site parking until 2pm following day. Quirky old historic building with character. Helpful staff who worked very hard. Good evening meal. No headboards on twin beds with gap behind making it difficult to sit up to watch TV. Breakfast choice either Continental, or Cooked, with no option to combine the two. No buffet, to reduce waste.

The Hotel is old......and tired. My room was good. Breakfast was good. Once they have finished all the refurbishments I am sure it will be better.

We thought we were going to park in hotel car park. Car park no entry as workmen in there Spent 2.80 on parking ticket as we needed to check in. Was in there 5 mins, told we had to park up the road in some back street.....didnt look safe. Machine not working. Would have cost 10 pounds for 24 hour stay. Had to find other parking further away from hotel. 18 pounds for 24 hours. We wasnt told that hotel park was closed and not offered any compo for having to park elsewhere. Very disappointing. We wouldn't have stayed there if we had known. Room was ok. Breakfast was good. Hotel being renovated so lots of workmen around. Not enough staff. Left key at reception when we left. No staff around. Very disappointed. Wont be staying again.

Good location, only a few staff said ‘good morning’.

A very comfortable and friendly hotel

Great central location , fairly quiet.

Excellent stay, lovely pub mix of old charm with modern, good parking, nice room, comfy bed ,good shower great location and good breakfast,good value and nice and clean, happily stay again.

Lovely place, pleasant and helpful staff, oitside streets noisy from early morning, food average quality

Lovely place to stay, the room was very clean, the bed was really comfy, the staff were friendly. Would definitely book again.

Fabulous location to walk into the centre. Photographs online do not do this justice. Good size room, quiet, very clean and staff are super friendly and helpful. Pub is lovely as well. 4 minutes to get into town and 6 minutes to get to the Quay.

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All good

The staff were helpful. The bed was ok and the shower was excellent. The rest of the bathroom was in poor condition, with peeling paint, noisy toilet and sink that didn't drain properly. The window blind was pretty grim (filthy and torn).The light over the mirror did not work and several bedroom lamps didn't either (apparently due to a power surge earlier in the day). The bathroom was also very cold, as the heated towel rail wasn't working. People sat outside the window smoking and the smell often came in, plus the walk to the room was very tricky with luggage, due to endless flights of stairs and heavy doors. Would have been great if someone could actually show to the room and maybe carry a case? Both dinner and the veggie breakfast were excellent. I believe the Inn is currently having renovations throughout and based on that, I would stay again, but defintely in a renovated room! Re parking £5 was very reasonable but as I was unable to collect my car by 2pm the following day, I had to pay twice (despite not checking in until 4.30pm). I would have liked 24 hour parking available from check in. All-in-all... definitely needs improvement in some areas but the renovations seem promising and the location was great, so will consider staying again.

A 3 night stay. 1st night noisy outside and a bit inside. 2nd night less noisy 3rd night quiet The cooked breakfast was fine, but no cereals or pastries or juices offered. White Hart has previously included everything as a part of breakfast as there are various options.

Hotel is in a good position for access to the city centre but the room was poor (108) carpets were rotting away in places, puddle in the bathroom from a leaking radiator curtains and window frames dirty and mouldy room furniture looked like it had been taken out of a skip. Music started around 02.00 from somewhere near and continued until 05.00. Bed and towels were clean and the staff were polite and friendly but wouldn't stay there again.