Overall Ratings & Reviews Hotel Sherazade

Amazing Riad right in the middle of the Medina Markets in Marrakech. The room was very spacious, the free breakfast was great with fresh fruit, breads, boiled eggs and jams. Such a beautiful spot that is a nice place to come back to relax after the chaos of the markets! Highly recommend staying here. One thing to note is our taxi that picked us up from the airport cannot drop you directly outside of the hotel, so they will guide you some of the way to the hotel but not all the way. We ended up getting lost and almost scammed from a guy trying to get money saying he'll take us to the hotel. The hotel sign is quite small so keep an eye out. Other than that, a perfect stay!

Very attentive service, cute place.

Riad facilities are ok and Location is Perfect. But I found the bedroom (at least ours) have no Charme. And no Internet in the room. Breakfast is ok (average). My wife had a Massage. She found it very good.

We were enthusiastically welcomed to this tranquil riad conveniently located in the middle of medina. Our room was traditionally appointed so made us feel like we were experiencing some true Moroccan culture. Our customary Moroccan breakfast was ample and delicious and eating on the rooftop terrace made it that much better. We walked through the winding alleys to all the major attraction. Also, we were a few minutes from the main pickup/dropoff area for tour operators. Plenty of shopping and restaurants were minutes away.

Fantastic right in the heart of everything

The room wasn't the best but the property was very cute overall. I enjoyed the spa services very much and you can't beat the location if you're into the Souk and shopping. Its right by the main square with taxis, ATMs, etc

Friendly, helpful staff. Good breakfast. Central in a souk.

Great location, beautiful property, friendly staff and lovely breakfast in the morning. Convenient for walking & tour pick ups. Because of the central location, would recommend ear plugs to any light sleepers.

It seems the hotel has another property adjacent to it that is also a hotel, but there is no access to it from reception. We had to go to reception and ask them to open for us. And one morning, we were locked inside and couldn’t get out. We asked staff if we could go in and out 24/7, but one of them said no. He suggested the latest was 12am. On check out date, we asked kitchen staff and cleaning staff about check out time and they both said at noon. When we went to check out to reception, staff said we were supposed to check out at 11am and wanted to charge 100MAD. In general staff was okay, but were very demanding when we have to pay for thing, but not when they had to deliver. For example, at check in, they wanted to keep our passports and given them to us the next day because they didn’t want to the paperwork then.when we requested transportation, they went to charge us the night before and asked if we could pay in the morning and they said we had to pay before, so we did. He never gave us our change and in the morning when we asked for it he did not remember and when he did, he said he will give it to us later. Breakfast and cleaning staff 10/10. Reception staff…

Staff is very friendly, helpful and accommodating always with big smiles, place is convenient and easy to walk anywhere

Very polite stuff, good location near jemaa fena and very cozy atmosphere. We stayed for 8 nights and we could stay longer if we could. They helped us with booking a day trip to Ourika Valley too.

The property was extremely clean, great location, close to the Medina but very quiet. Lovely breakfast and authentic Moroccan feel.

Very nice and convenient property

Amazingly friendly and accommodating staff managing a lovely and affordable riad right in the middle of it all. So many places to hang out from the rooftop terrace to other little nooks. Rooms are cozy and breakfast wonderful. Great staff.

We really liked our stay here. Staff were helpful, area was good for shopping and eating. Free breakfast was really good. The only weird part was that we booked two of the same rooms—one for us and one for our friends. Their room was big and had a huge bed. Our room was actually two small rooms, one had a smaller bed and the other a single bed. I think this was a family room? Which was not what we booked or what we wanted but it was ok. Would have much preferred a nice big room with big bed like our friends.

I've lived in and regularly visited Morocco for 35 years, and this was my worst hotel stay there ever. First, both "superior" rooms we prepaid looked nothing like the pictures shown for that type of room, and the receptionist confirmed that the photos corresponded to much pricer rooms. Secondly, I requested that my room not be disturbed or cleaned during our 2- night stay, yet it deliberately was, despite the fact that I did not leave my key during the day. Thirdly, items went missing after the room was cleaned. Lastly, the advertised pool is actually only a small wading pool.

Very helpful and kind staff. Great stay in an amazing location

Good location and very nice staff

friendly and helpful, very convenient for the city, helpful staff when the AC was broken, plenty for breakfast too

Great ace to stay 3 minutes from the main square in Marrakesh. Staff were excellent and assisses with tour issues on our belalf. i would recommend