Overall Ratings & Reviews Holiday Inn AMARILLO EAST by IHG, an IHG Hotel

Didn’t like that you had to pay for breakfast, but whatever, we were there for the pool. The pool was adequate, but apparently if the doors aren’t propped open the fire alarm goes off. My kids had a blast and the hotel was close to the Big Texan, which is why we chose it. Not a glamorous hotel but was in budget and was great for our family of 6.

Clean Nice room Good breakfast

Clean, friendly

Property very nice. However we were on the first floor and the noise above was horrible from running kids in the room above as well as down the hall. Noise went on til 11 pm and then again at 6am!

The hotel was your average Holiday Inn

Our car was broken into in the lot. The hotel didn’t have cameras but when I pressed it turns out only the owner has access to the few cameras they have. Beware.

Excellent bed! Staff was fairly response and courteous. The area around the property was inconvenient, no restraints near except for the steak house.

Professional and friendly front desk personnel

Good beds, clean rooms, and nice pool.

Beautiful, clean, spacious room. Great amenities. Will happily return!

Advertised as a handicap accessible room, but quite a distance from the elevators & no bar rails for my handicapped husband

Very nice and clean.

Very nice staff, clean rooms

We had to change room three times. The last room, the refrigerator didn’t work. In the second room the shower didn’t work. In the first room, there was dog hair all over the place.

I don’t understand why hotels that claim to be family friendly have barn doors that barely close let alone lock for the bathroom door. I’m not a fan. Also, the breakfasts have always been complimentary at holiday inn but this location charges and the actual buffet is the exact same as all other locations. So that seemed like a rip off. Room wasn’t as clean as we would have liked. Crumbs under a table. Food under the pull out couch. Normally holiday inn is a go to for me but I found this one to be under standards.

Great property and excellent staff.

Great location we loved the room! The room was very comfortable, the bed was perfect! The bartender at the bar was making some awesome drinks! The only drawback was there was no air vent in the bathroom! Will definitely stay there again!!

very easy to get to and the staff is top notch! I've stayed here for a 6 or 7 years and they're always reliable and great service! Best

Only downfall I can say is once again we stayed at a hotel with the pool not working. Staff was exceptionally kind and friendly! Definitely would stay again if passing through and need a hotel. 😊

The staff was rude