Great location, great ambiance, and breakfast buffet tastes good

Clean, comfortable, good service, next time I will stay there again

Great and recommended to do it again

Please make the security guards friendlier🙏🏻 The standard for a hotel at this price is that all the staff are friendly, not rude. Same here, you can't leave food at the front desk. It's a shame if you order a lot at some restaurants, you have to go up and down the basement because there's no drop-off for food. Other hotels, if you don't leave it at the front desk, have a drop-off facility in the basement and you can just leave it there.

When I first arrived, the security guard was unfriendly. He didn't even smile 🙏🏻 and this is the type of hotel where you can't leave your food order at the reception. You have to pick it up directly from the driver in the basement. There's also no drop-off area for orders. Honestly, it's a real shame as a visitor if you have a lot of orders from several restaurants. When I arrived, it was still under renovation. It was okay because I only found out when I arrived. The wallpaper in the room? It's faded and patchy. I was interested in staying here because the hotel was newly renovated and the restaurant lobby was really nice. But the room turned out to have no wallpaper.

The staff is friendly, the rooms are comfortable and clean, the location is ok.

Complete facilities and clean rooms

Every time I visit Malang, I always come back to stay at this hotel. Especially since the hotel has just finished renovations, the rooms and facilities are even better, and the parking area is quite good. It's highly recommended and child-friendly.

I was so annoyed. I got caught in the rain, but instead of getting help carrying my suitcase.

The location is strategic and in the city center. The staff is very friendly and helpful, and check-in and check-out were very fast, taking less than 10 minutes. The food is varied and delicious 🙂. The rooms are clean and the amenities are plentiful. Overall, we were very satisfied with our stay and will definitely return.

The location is strategic and in the city center. The staff is very friendly and helpful, and check-in and check-out were very fast, taking less than 10 minutes. The food is varied and delicious 🙂. The rooms are clean and the amenities are plentiful. Overall, we were very satisfied with our stay and will definitely return.

The room is nice and clean, mountain view

Very clean and lots of food choices, friendly staff

Comfortable atmosphere. After renovation, the room is nicer.

The hotel area is comfortable and clean, the rooms are also clean, the hotel staff and waiters are friendly.

Nice location, clean and neat room, however, I prefer an ergonomic table and chair which are comfortable for online meetings. Restaurant staff also needs to improve service due to not following my instruction (request to freeze, not only refrigerate).

The hotel staff was very friendly during check-in and check-out, always prompt. The entire room was clean and fragrant. Thank you, Hotel Atria Malang. I'll be bringing my family back for my next trip, hehe.

There were renovations going on in the next room, and it was very noisy because it was done on a Sunday morning and still wasn't finished until noon. Why not just do it on a weekday?

Good to be back Friendliness, cleanliness, comfort, staff, and environment

The hotel has just finished renovations, and everything looks luxurious with Javanese touches. I stayed for four nights. Two nights on a floor near the pool. The room was perfectly clean, but it directly faced the pool, so I couldn't open the curtains because of the risk of being seen by poolgoers. The next two nights, I moved to the 5th floor. There was a glass in the room that looked clean, but it had a lipstick stain. This meant that housekeeping hadn't cleaned it properly. I put the glass in the bathroom to be washed when the room was cleaned the next day. The second day after the room was cleaned, I checked the glass and found that the lipstick stain was still there. I tried using my finger, but the stain disappeared, which means that housekeeping hadn't washed the glass properly. Maybe they just poured water on it, not soap? Atria Hotel management, please take note. The towels in the second room were also poor quality, very different from those provided on the 3rd floor. Overall, my stay at the Atria Hotel was very enjoyable.