Dear Valued Guest, Thank you for taking the time to provide a review and rating of your stay at favehotel ltc glodok. We apologize for any inconvenience you experienced regarding the cleanliness of the room and the facilities that did not meet your expectations, particularly regarding the presence of cockroaches, the water tap, and the availability of a mini refrigerator. Your feedback is highly appreciated and has been forwarded to the Housekeeping and Engineering teams for immediate follow-up and improvement. For your information, a mini refrigerator is available in the Deluxe room type, and we will be happy to assist you in selecting the appropriate room type on your next visit. We look forward to welcoming you back for a more comfortable experience in the future. Warm regards, Andi R. General Manager