Bonjour, Anindita P.! It was a pleasure to read your review of Sofitel Bali Nusa Dua Beach Resort. We are delighted that you enjoyed the tropical ambience with a touch of luxury, from the relaxing atmosphere to the signature resort scent that made the space feel cozy and homey. We also appreciate your notes on the dining experience. It is wonderful to hear you enjoyed the wide selection across Asian and Western options. Please rest assured that our pricing has been benchmarked against comparable resorts in the area; nevertheless, your feedback will be shared with the relevant team for further consideration. Most of all, we are happy to know your children had such a great time with the beach, pools, and activities, and that you enjoyed the calm, family-friendly feel of Nusa Dua. We hope to have the pleasure of hosting your family again in the future. Sincerely, Azaria Septianne Immanuel Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, Nkb T.! Thank you for your kind words. We are delighted to hear that our team provided friendly and polite service during your stay. We look forward to welcoming you back to Sofitel Bali Nusa Dua Beach Resort for another memorable experience. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, N***a! Thank you for sharing such a wonderful review of your recent stay at Sofitel Bali Nusa Dua Beach Resort. Despite us being unable to extend your request due to availability, we are delighted that you appreciated the upgrade and enjoyed the room’s facilities, the beautiful beach view, and the breathtaking scenery, even with the cloudy weather. We are also happy to know that your children had a great time at our pools and that you appreciated the cleanliness of our beach. We hope to have the pleasure of welcoming you and your family back again soon, perhaps for a longer stay so you can also enjoy our activities and create even more memorable moments with us. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, M***d! Thank you for sharing your wonderful feedback about your stay at Sofitel Bali Nusa Dua Beach Resort. We are delighted to hear that you enjoyed a clean and tidy room and that your 3-room, 2-night booking became such a memorable experience. It was our pleasure to have you with us, and we look forward to welcoming you back for another unforgettable stay in the future. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, Nandina C.! Thank you for your kind review! We are delighted to hear that you enjoyed the peaceful location, clean beach, and the variety of breakfast options, including fresh juice and salads made to order. It is wonderful to know your room with its private backyard and the plunge pool, which adds to your comfort and relaxation. We truly appreciate your kind words about our friendly and helpful staff, and we will be sure to share your thanks with the team. We look forward to welcoming you back for another memorable stay at Sofitel Bali Nusa Dua Beach Resort! Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, S***a! Thank you for the enthusiastic feedback. We are thrilled to hear you enjoyed the breakfast at Sofitel Bali Nusa Dua Beach Resort! Our culinary team takes great pride in offering a diverse and high-quality selection, and it is wonderful to know it made such a positive impression. We look forward to delighting you again on your next visit! Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, S***a! Thank you for sharing your lovely feedback about your stay at Sofitel Bali Nusa Dua Beach Resort. We are delighted to hear that you found our staff very friendly and that you thoroughly enjoyed our breakfast. Your kind words mean so much to us, and we look forward to the pleasure of welcoming you back for another memorable stay. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, S***a! Thank you for sharing your lovely feedback about your stay at Sofitel Bali Nusa Dua Beach Resort. We are delighted to hear that you found our staff very friendly and that you thoroughly enjoyed our breakfast. Your kind words mean so much to us, and we look forward to the pleasure of welcoming you back for another memorable stay. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, E***n! Thank you for your kind words. We are delighted to hear that you enjoyed our restaurant and that our team’s friendliness made a positive impression on your visit. Your feedback is truly appreciated, and we look forward to welcoming you back for another memorable experience. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, A***h! We truly appreciate your kind words and excellent review of Sofitel Bali Nusa Dua Beach Resort. It brings us joy to know that you had such a pleasant stay. It would be our pleasure to welcome you back for another memorable stay. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, K***l! Thank you for staying at Sofitel Bali Nusa Dua Beach Resort. We are thrilled to know that you had an amazing stay with us and I will share your kind words to our team. I am sure that your kind words will encourage our team to keep improving the quality of our service and products we provide for all our valued guests. We hope that your next visit will be as pleasant as the recent one. Sincerely, Anne Quality & Guest Experience Manager

Bonjour, Dyah R.! Thank you for staying with us at Sofitel Bali Nusa Dua Beach Resort and for taking the time to share your experience. It is a pleasure to hear that you had an enjoyable stay, and your kind words mean a lot to our team. We look forward to the opportunity to welcome you again in the near future. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, A***A! Thank you for your wonderful review. We are very pleased to know that your stay at Sofitel Bali Nusa Dua Beach Resort was enjoyable and met your expectations. Your satisfaction is our priority, and we are glad that our team was able to make your experience a pleasant one. We look forward to welcoming you back soon for another delightful stay. Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, William! Thank you for such positive rating you shared with us. It is our pleasure to be able to host your vacation at Sofitel Bali Nusa Dua and hearing that your experience was entirely up to your expectations, is truly rewarding for all of us. We will be delighted for having you back again to our resort in the nearest future. Sincerely, Anne Quality & Guest Experience Manager

Bonjour, Kendra! Thank you for choosing Sofitel Bali Nusa Dua to spent your weekend while in Bali. It truly saddened us to hear that your stay was not entirely up to your expectations. Please rest assured as your comments related to the room cleanliness have been shared to our Executive Housekeeper for immediate follow up. On top of that, I have also highlighted your feedback towards the check in process to our Front Office Manager for their review. At Sofitel, we value our guest's feedback as we believe it could help us much to improve the quality of products and services in the future, hence, we would like to thank you for sharing it with us. Nonetheless, I hope you will give us another chance to serve you better in the future. Best Regards, Anne Quality & Guest Experience Manager