Overall Ratings & Reviews Sofitel Bali Nusa Dua Beach Resort

Bonjour, Nandina C.! Thank you for your kind review! We are delighted to hear that you enjoyed the peaceful location, clean beach, and the variety of breakfast options, including fresh juice and salads made to order. It is wonderful to know your room with its private backyard and the plunge pool, which adds to your comfort and relaxation. We truly appreciate your kind words about our friendly and helpful staff, and we will be sure to share your thanks with the team. We look forward to welcoming you back for another memorable stay at Sofitel Bali Nusa Dua Beach Resort! Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, S***a! Thank you for the enthusiastic feedback. We are thrilled to hear you enjoyed the breakfast at Sofitel Bali Nusa Dua Beach Resort! Our culinary team takes great pride in offering a diverse and high-quality selection, and it is wonderful to know it made such a positive impression. We look forward to delighting you again on your next visit! Sincerely, Azaria Septianne Immanuel Guest Experience and Quality Manager Sofitel Bali Nusa Dua Beach Resort

Bonjour, K***l! Thank you for staying at Sofitel Bali Nusa Dua Beach Resort. We are thrilled to know that you had an amazing stay with us and I will share your kind words to our team. I am sure that your kind words will encourage our team to keep improving the quality of our service and products we provide for all our valued guests. We hope that your next visit will be as pleasant as the recent one. Sincerely, Anne Quality & Guest Experience Manager

Bonjour, William! Thank you for such positive rating you shared with us. It is our pleasure to be able to host your vacation at Sofitel Bali Nusa Dua and hearing that your experience was entirely up to your expectations, is truly rewarding for all of us. We will be delighted for having you back again to our resort in the nearest future. Sincerely, Anne Quality & Guest Experience Manager

Bonjour, Kendra! Thank you for choosing Sofitel Bali Nusa Dua to spent your weekend while in Bali. It truly saddened us to hear that your stay was not entirely up to your expectations. Please rest assured as your comments related to the room cleanliness have been shared to our Executive Housekeeper for immediate follow up. On top of that, I have also highlighted your feedback towards the check in process to our Front Office Manager for their review. At Sofitel, we value our guest's feedback as we believe it could help us much to improve the quality of products and services in the future, hence, we would like to thank you for sharing it with us. Nonetheless, I hope you will give us another chance to serve you better in the future. Best Regards, Anne Quality & Guest Experience Manager

Dear Afaf, Bonjour! Selamat Siang! Thank you for sharing your thoughts towards Sofitel Bali Nusa Dua Beach Resort. It fills us with joy to see that your experience was something you are fond of. The team will be delighted to know that our valued guest could thoroughly enjoy the stay at the resort. We really are thankful for sharing this and we hope to see you again whenever you return to Bali. Best Regards, Agus Astawa Hotel Manager Sofitel Bali Nusa Dua Beach Resort

Dear Adinda, Bonjour! Selamat Siang! Thank you for such an amazing review you posted online through our Traveloka. It delights us knowing that you savored much the latest stay you had with us. At Sofitel, we always aim to provide the best quality of products and services to all our guests, and I am glad to hear that was the case for you. Looking forward to welcoming you back again hopefully soon. Best Regards, Agus Astawa Hotel Manager Sofitel Bali Nusa Dua Beach Resort