Overall Ratings & Reviews Hotel Dafam Pekanbaru

Dear Guest of Hotel Dafam Pekanbaru, Warmest Regards, Thank you for taking the time to share your wonderful experience at Hotel Dafam Pekanbaru. We are delighted to hear that your stay was “very satisfactory”. We are committed to providing our guests with a memorable and comfortable stay experience. This review is a great motivation for us to continue to maintain the quality of our services and facilities. We sincerely hope to welcome you back again soon. Best regards, M. Arfan, General Manager

Dear Guest of Hotel Dafam Pekanbaru, Warmest Regards, Thank you very much for taking the time to share your wonderful experience at Hotel Dafam Pekanbaru. We are very pleased that you had a memorable and satisfying stay with us. We are honored that you were impressed with our convenient location and ambiance. We are committed to providing a memorable and comfortable stay for all our guests. We appreciate your feedback and we look forward to welcoming you back soon for another memorable experience. Best regards, M. Arfan, General Manager

Thank you very much for your kind review! We’re delighted to know that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff. We truly look forward to welcoming you back to Hotel Dafam Pekanbaru on your next visit. Muhammad Arfan General Manager

Thank you for your positive review! We are very pleased that you were satisfied with the cleanliness of our room, the comfort of our air conditioning, and the service from our team. Your feedback means a lot to us. We look forward to welcoming you back to Dafam Hotel Pekanbaru soon. Muhammad Arfan, General Manager

Thank you for your positive review! We are glad you enjoyed the service, cleanliness and comfort at Hotel Dafam Pekanbaru. We look forward to welcoming you back for a pleasant stay. Muhammad Arfan, General Manager

Thank you so much for your review! We are glad you were impressed with our service and cleanliness. We look forward to welcoming you back to Dafam Hotel Pekanbaru. Muhammad Arfan, General Manager

Dear Guests of Hotel Dafam Pekanbaru, Thank you for your trust in staying at Hotel Dafam Pekanbaru and for taking the time to provide valuable feedback. We are pleased to know that the friendliness of our team and the cleanliness of the rooms have provided a comfortable stay during your visit. We also extend our deepest apologies for any inconvenience experienced, particularly regarding the internet connection and breakfast service. We will immediately follow up on this feedback by conducting a thorough evaluation, both on the network system to ensure it is more stable in various conditions, and on the coordination of the restaurant team so that every guest request can be fulfilled quickly and appropriately. Every feedback like this is a serious concern for management to improve the quality of service. We sincerely hope that on your next visit you will have a smoother, more comfortable, and more fulfilling stay experience. Best regards, Hotel Dafam Pekanbaru Management.

Dear Guests of Hotel Dafam Pekanbaru. Warm greetings, Thank you very much for your review! 🌟. We are delighted to hear that you enjoyed the complimentary coffee we provided and were satisfied with your stay at Hotel Dafam Pekanbaru. We hope this pleasant moment makes you feel even more at home, and we look forward to welcoming you back to enjoy our best service and cuisine. 🙏☕✨. Sincerely, M. Arfan. General Manager.

Dear Mr/Mrs, A***a Thank you for sharing your feedback and for choosing to stay with us in Pekanbaru. We’re delighted to know that you enjoyed our clean and comfortable facilities, our hospitality, and our central location. Your kind words mean a lot to our team, and we look forward to welcoming you back for another pleasant stay in the future. Warms Regards M.Arfan General Manager

Dear Mr/Mrs, M***d We truly appreciate you taking the time to share your experience with us. It is always our aim to ensure that every guest feels welcomed and well taken care of, even during a short visit. We are delighted to know that your overall impression was positive, and we hope that the comfort, service, and atmosphere you experienced left a memorable mark. We sincerely look forward to the opportunity of welcoming you back for a longer stay in the future so that you can enjoy more of our facilities and hospitality. Until then, we wish you safe travels and many wonderful journeys ahead. Warm regards, M.Arfan General Manager Hotel Dafam Pekanbaru

Dear Guests of Hotel Dafam Pekanbaru, Warm greetings, Thank you for taking the time to share your experience during your stay with us. We are very pleased to know that you felt comfortable and received impressive service from our team. Cleanliness and hospitality are two aspects that we always take seriously, because we believe that they are the main keys to creating a pleasant stay experience. Positive feedback like this certainly motivates the entire team to continue to maintain and even improve the quality of our services in the future. We hope your next visit will be an even more special experience. Do not hesitate to contact us directly if there are any special needs that we can assist. Thank you for choosing our hotel, and see you on your next visit. Best regards, M. Arfan. General Manager

Dear Guest of Hotel Dafam Pekanbaru. Warm greetings from Hotel Dafam Pekanbaru. Thank you for sharing your experience during your stay at our property. We greatly appreciate any feedback you provide as it helps us improve the quality of our services and facilities. We sincerely apologize for any inconvenience you experienced, particularly regarding the room condition which did not meet your expectations. Your comments have been taken seriously by management, particularly regarding the cleanliness and comfort of the room. We have directed our housekeeping team to conduct thorough checks and take corrective action to prevent a similar incident from happening again. We are also in the process of gradually evaluating and updating several parts of our facilities to ensure that all photos and room descriptions reflect the reality on the ground. Regarding the inconvenience you experienced, we deeply regret it and will ensure that follow-up is carried out as soon as possible. We hope to have the opportunity to welcome you back and demonstrate our improvements. If you wish, please contact us directly on your next visit so that we can pay special attention to your comfort. Sincerely, M. Arfan. General Manager. Hotel Dafam Pekanbaru.

Dear Guests of Hotel Dafam Pekanbaru, Warmest greetings, We would like to thank you for taking the time to provide a positive review regarding your stay with us. It is very pleasing to know that you are satisfied with our convenient location, the cleanliness of the hotel environment, and the reasonable price offered. Comments like this are very meaningful to us, as they encourage us to continue to maintain the quality of service and facilities that we offer to all our guests. We believe that comfort and accessibility are essential in creating a pleasant stay experience. We look forward to welcoming you back in the future and providing better service than before. Please do not hesitate to contact us directly if you have any special needs or other questions. Sincerely, M. Arfan. General Manager. Hotel Dafam Pekanbaru.

Dear Mr/Mrs,V***a Thank you very much for taking the time to share your feedback. We’re truly delighted to know that you had a pleasant and comfortable stay during your business trip. It's always rewarding to hear that our accommodations were able to provide the convenience and relaxation needed after a busy day of work. At our property, we strive to create an environment that supports both productivity and rest, and your positive experience is a great indication that we’re on the right track. Whether it’s for business or leisure, our goal is to ensure that every guest feels at ease and well taken care of throughout their stay. We sincerely appreciate your kind words and look forward to welcoming you again in the future. Should your travels bring you back to the area, please don’t hesitate to reach out—we’d be honored to host you once more. Warms Regards, M.Arfan General Manager

Dear Guests of Hotel Dafam Pekanbaru, Warmest greetings, Thank you very much for your positive review and appreciation. We are very pleased to know that the changes we made this year have made a pleasant impression during your visit. Every year, we are committed to continuously improving the quality of our services, facilities, and culinary delights to meet and exceed our guests' expectations. These changes are not only the result of our team's hard work, but also driven by the input and trust of loyal guests like you. We believe that a memorable experience begins with attention to every detail, from the friendliness of our staff, the quality of our dishes, to the comfort in every corner of the hotel. We greatly appreciate your kind wishes. We hope that we can continue to be your first choice for each of your future visits. Our team looks forward to welcoming you back, and we are committed to always providing an even more satisfying experience in the future. Warmest regards, Hotel Dafam Pekanbaru Management.

Dear Guest of Hotel Dafam Pekanbaru, Thank you for taking the time to provide such a detailed review of your recent experience at our hotel. We greatly appreciate feedback like this, as it helps us improve and elevate our service standards going forward. We are delighted to hear that you enjoyed the hospitality of our staff and the variety of food on offer. However, we fully acknowledge that your overall experience did not meet your expectations, particularly regarding the comfort of your room and the amenities provided. We apologize for the poor condition of your room furnishings. We deeply regret your complaint regarding the poor quality of the bedsheets, pillows, and blankets. We understand that a comfortable stay is a top priority for every guest, and we regret that you were not able to fully enjoy this experience during your visit. We also noted several issues that arose in the four rooms you booked. We have forwarded this feedback to the housekeeping team and relevant management for a thorough evaluation, including replacing any non-compliant furnishings and improving our quality control processes to prevent similar incidents from occurring in the future. Regarding the currently limited coffee selection, we also apologize for any changes that may have decreased the quality of your dining experience. This is a matter of special concern for us and we will review this to provide a wider variety of options, as we have previously offered. Once again, we greatly appreciate your openness in conveying this concern. We sincerely hope to be able to correct any shortcomings and provide an even better stay if you are willing to give us the opportunity to return in the future. Sincerely, M. Arfan, General Manager, Hotel Dafam Pekanbaru

Dear Guests of Hotel Dafam Pekanbaru. Warm greetings from Hotel Dafam Pekanbaru, Thank you for taking the time to share your positive impressions during your stay with us. We are very pleased to know that you enjoyed your stay and were satisfied with the services and facilities we provided. We also greatly appreciate your appreciation of the breakfast menu that we offer. Our culinary team always strives to serve dishes that are not only delicious, but also varied and nutritious, so that every guest can start the day with energy and a good mood. A pleasant stay experience like yours is our main goal. Positive comments like this are a great motivation for our entire team to continue to maintain and improve service standards, so that every visit to our hotel always leaves a memorable impression. We look forward to welcoming you back in the near future with even better service. Best regards, M. Arfan. General Manager.

Dear Guests of Hotel Dafam Pekanbaru. Warm greetings from Hotel Dafam Pekanbaru, Thank you for taking the time to provide us with your feedback. We greatly appreciate any feedback from our guests as it helps us evaluate and improve the quality of our services. We sincerely apologize for the inconvenience you experienced regarding the cleanliness and handling of the drinking water dispenser in your room. This is certainly not our standard of service, and we deeply regret that your experience did not reflect our commitment to cleanliness and guest comfort. Our procedures should require checking, cleaning, and resealing every room facility—including the water flask—every time there is a change of guest. We have followed up on this report internally and conveyed it to the housekeeping team to immediately evaluate and tighten the checking procedures in each room. Your input is highly appreciated and will be taken seriously so that similar incidents do not happen again in the future. We hope to have the opportunity to welcome you back and provide a much better stay experience. Best regards, M. Arfan. Manager of Hotel Dafam Pekanbaru

Dear Guest, Thank you for your positive review. We are very pleased to know that our efficient check-in process, clean rooms, complete facilities, and the variety and taste of our breakfast were able to give a good impression during your stay at Hotel Dafam. Your satisfaction is very valuable to us, and is a motivation for the entire team to continue to provide the best service at every opportunity. We believe that a pleasant stay experience is created from attention to detail and consistency in maintaining service standards. We look forward to welcoming you back soon, and may your next visit always bring better comfort and satisfaction. Warm regards, Hotel Dafam Pekanbaru Team.