Overall Ratings & Reviews Plataran Komodo Resort and Spa

Check in time was late until 15.30, but overall service is good 🥰

A very beautiful location❤️ especially for sunset and beach lovers❤️.

An extraordinary experience staying at Plataran Komodo, feels like a holiday on an island with a mix of Javanese Joglo. The recreation staff was very kind and accompanied us when snorkeling and kayaking, the villa was spacious and well maintained. It's just that for the check-in process you can only get a room at 4 pm and ask for late check-in you can only do it at 12.30, breakfast is delicious with an a la carte menu. There is no free shuttle to the tip village or airport. The experience at Atlantis the Rock was beyond expectations, usually the restaurant area is nice and clean but not here, the food is just ordinary and over priced, the environment looks poorly maintained and smells like sewage. It's a shame even though it's a good place to enjoy the sunset.

Great hotel and the sunset in the beach hotel was splendid.

Awesome villa, great hospitality, best place to stay in Labuan Bajo

The hotel staff were so friendly and efficient. They contacted me few days before my arrival to check all my request and necessities. Definitely will be back at Plataran Komodo again.

Amazing for everything. Best hospitality. Best Resort in Labuhan Bajo. Will be back again for sure.

All staff are friendly, enjoy the sunset directly in front of the room, many activities can be done

Very friendly and helpful staff. The facilities i.e. private beach, pool, spa and fitness gym are all excellent. Definitely will return for another stay. Tranquility at its best 👍🏽👍🏽

You guys must stay here when it goes to Komodo Island! I swear this hotel is very recommended. All staff are friendly, rooms are clean, when you arrive you will be able to have a welcome massage, welcome drink, and towel while sitting enjoying the view of the beach. For good and delicious food, worth the price, you have to try the salted egg and grilled fish, it's second to none! Work I travel almost everyday and this is really a 5-star hotel that is worth one of them. Hopefully this review can help you guys ♥ ️

A wonderful place! Staff are friendly, service is very good. The food is also delicious.

This hotel is perfect for honeymooners .. a fantastic setting and a truly wonderful experience in this small Boutique hotel. Everything was wonderful . My only suggestion is that the menu in the upper restaurant should be changed slightly as I don’t like photos of food on a menu ... it cheapens the whole experience for me ... Waitress /waiter service could have been a bit quicker but the staff were lovely. It’s a perfect hotel and I will return ... the thing is with these reviews, everyone has different expectations... someone’s 5 out of 5 is another’s 3 out of 5. I am very fussy and particular and still rate this hotel amazing. Please try it

It was top notch service since the day we arrived until our last day. Highly recommended!

everything is perfect, the service is amazing

The food and the services are awesome...

The room is comfortable. It's literally a beach front villa. They served tea time at 4-6pm unfortunately we missed it. But the breakfast is superb. The staffs are very friendly. They also have a beautiful snorkling area, and you can also cannoeing/paddling to monkey island across the hotel area. It's fun. A perfect place to getaway from city life.

The service was great, friendly people. The room was super great, clean, cozy and the design was cool with ethnic indonesian design. The sea view just right in front of us the second we open up our villa door, and the view was amazing.

Okay. Service is also satisfactory. The only hotel best in Labuan Bajo.

Super cool, the views, the service and the accommodations.

We would like to share our experience staying at Plataran Komodo. It was much less than our expectations. Here's the details we can explain to you: 1. The day we checked in, I was informed that we were upgraded to Villa with a private pool. I like the initiative to upgrade us because we were celebrating our anniversary, but I'm a bit disappointed as the reason we booked Beach Front villa was simply because we can lay down in the room and looking to the beach. This Villa we stayed at just looked like an ordinary villa. I did not make a fuss about it in the first place because my husband asked me to do so, and also it's not nice to confuse and hassle the staff. 2. Around 4PM, we strolled the property and checked out Atlantis on the Rock which was still under renovation. We had a quick chat with security over there and left the site to the swimming pool. On our way, we were walking on the beach and another security came up to us. The first sentence he uttered "are you staying here?" We straight away said "Yes we are, we were staying at the villa behind." He said sorry and left. 3. Around 5PM, I was swimming at the pool and my husband was sitting at the wooden gazebo (in front of a beach front villa) with a bottle of beer facing the sea. A housekeeper (or staff) came up to him and asked "Are you staying at this villa?" Now I think that this is really offensive and the situation was not really comforting. This is not the service and greetings we expected from the top-notch property like Plataran. You should have a constructive training for the staff how to ensure and check whether people are its in-house guests. I think it is much nicer if someone comes up to you and ask "Hello, how are you? How long are you going to stay at Plataran?" Or simply ask silly and simple questions which leads to answering the implicit messages in your sentence. I believe that if we are Caucasians, we would never be questioned like that. 4. The swimming pool at the villa has so much chemical in the water which I do not prefer at all. However, the rest was great. Staffs are excellent, food is tasty.