Overall Ratings & Reviews Grand Alora Hotel

Such a shame a grand hotel like this deterioriating in every aspects. Room is very dark. Two lamps not working. Hotel looks tired.

Value for money and very comfortable.

Good stay and nice hotel. Easy parking and all the best food are just nearby.

The room carpet is a bit dusty, the bathroom doesn't have hot water, the pool water is a bit murky..

I have complained twice about the wifi, but still no improvement. The hotel informed me that the maintenance team would come to the room to fix it, but no one came until I checked out.

Great experience. Friendly staff. Clean hotel with good breakfast choices. Love the gym and the swimming pool. I got a spacious room at a good price. Value for money. My only comment was the food was not topped up fast but understandably it was during peak days (weekend during school break). But the food are delicious anyways. Recommended

all good and fun. good....

The room furniture looks old and some of the it already broke. The toilet drain was cloaked and water heater not functioning

Thank God, fasting is a good thing. Quiet area. Spacious parking.

try to improve the quality of the facilities in the room

Room is a bit dark and stuffy. Some lights were not functioning.

Spacious room, comfortable mattress and pillows. Recommended, opposite lotus Mergong, many shops nearby.

Nice stay. Clean comfortable room although the room lighting was not to my liking. Too dim for comfort at night, except if one just wants to sleep right away as soon as night falls. The afternoon tea at the cafe was very nice. Compliments to the chef and team. Breakfast was OK, except that the cafe was swarmed by group guests, which made other guests felt uncomfortable and the Breakfast spread weren't replenished quick enough. I had to ask the staff if there was any fruit left before it got replenished. Even the chilled bottled juice were almost empty by the time I arrived at 7.40 am. Other than those, I would rate the hotel well above average.

Nice if floor mat outside toilet & hot water shower ware available.

The staff was very friendly and accomodating.

The staff is friendly and give us to check in early. The surrounding is cool lots of food to enjoy. Will stay again

Pada saya hotel ini selesa, dan samgat memuaskan dari segi, fasilitas, menu makanan sarapan, dan layanan staff hotel.

Love the location. Spacious room with proper amenities. Staff friendly. Breakfast OK. Parking ample. Check in and check out smooth. Easy to find food surrounding hotel.

Location and buffet breakfast is good. However, room conditions is really disappointing. Water heater under maintenance (no hot water for showering), room is very dark with minimal light, room wallpaper is chipped, TV&light not functioning well.

Easy check-in process. I was given a room without chain lock & towel hook and the carpet was very dusty, then asked for a room change. The 2nd room is much better. Bathroom is slightly moldy at the corners, otherwise everything was good. Breakfast taste good.