Great stay at Aqua Resort. Clean, comfortable and friendly staff. We especially want to thank Angel at the front desk for her amazing customer service!

The person that checked us in did not provide good customer service. I asked, “Which way to the room,” and she asked the security guard to help us. Had it not been for the security guard, we would have struggled to find the room. The room needed a deep cleaning. The ceiling fan had built up dust and a cob web was hanging by the front door. The toilet area stunk. The room was not cleaned during our stay…the beds were made and the trash was removed. We had to call the front desk for toilet paper. The food/drinks were overpriced and not good. We ordered room service and the utensils were dirty and my “gourmet” pizza was doughy. My mango margarita was $12 and I did not taste any alcohol (or feel the effects of alcohol). The best part of our stay was the view and drinks prepared by Vin the bartender.

Thank you so much for an amazing time at your facility. Dinner was always amazing. Snorkeling was great and the assistance to be able to do it was above and beyond. The staff was so nice. 🤗🤗

Perfect view; Great sunset/happy hour rates. Good food. Almost paradise..

This is probably the best hotel on island. We’ve stayed in different properties over the years, but ARC is the most genuine and Saipan-like. The staff are always ready to work for you and are super pleasant and professional. The food is totally decent and the bar is absolutely capable. We had Sunday brunch which was great plus they serve actual champagne for the free flow!! The rooms are comfortable if a wee dark. Everything is clean but perhaps a bit dated. But it’s Saipan! The location is ideal, far from the gritty Garapan but close enough to pop in for dinner and shopping. We love being so close to our fave beach. Wish the hotel will put a little more effort into the pool area, like more loungers and table’s with shade for dining. Bar service at the loungers? Oh, and clean those loungers!!! Beach view and access is blocked unnecessarily from pool area too. But the staff is amazing, and Saipan’s charns make everything all right!

This reminded me about a resort in Goa and the Marriott on St. Thomas. Something like a cross between the two. As you go up the front stairs you see right through to the pool and ocean like in Goa. It is not as primitive an area as Goa but the waterfront is less inviting than St. Thomas. The beach waterfront is protected by the coral reef encircling Saipan. The beach is pleasant enough but there is no surf to play in and lots of coral and other types of life in the shallow water between the beach and the reef. I wished I had brought a snorkel and mask. Don't really need fins because you are just floating around in relatively shallow water. (I could have rented but I was there for work and really didn't have the time.) Going beyond the reef is not recommended. Coral is fragile and it will also cut you up badly with a minor brush. There is a snorkeling excursion that takes you beyond the reef. The property is quite charming. The sunsets are the most colorful I have ever seen.

Received a complimentary room upgrade upon check in, the hotel staff was friendly and very accommodating, the pool was huge and the swim up bar made it that much better, and the overall hotel was very quiet. Very peaceful and safe. The best loco mocos over ever eaten!

My three kids love the deep pool(4.8m!!). They have been playing all the day in that. Foods are good and the crews are very kind(except 1 lifeguard). I hope my family can visit there again. Thanks to all the guys there!

Location is a bit remote from downtown, but there’s shuttle bus every hour. The sea is great but the beach is almost rural. There are thousands of sea cucumbers on the shallows and U have to go through all those creatures and small stones. I gave up and just enjoy the ocean view from room.

Its a old resort.. j get it..but the quality of cleanliness was just terrible...we couldnt even turn on our ceiling fan because it was so...dirty. We talked to the manager about it...she just looked at us weired...

Horrible and old Hotel. No air condition in the gym. Horrible breakfast just for Koreans. Dirty in all corners. No warm water from time to time.

No service, no beach, disgusting food

Great place. Ocean front, nice rooms, comfortable beds & very friendly staff. Good hotel bars & restaurants, some with live entertainment. There is a free shuttle bus to town (every hour, takes about 10 minutes). The pools are very nice too. The only disappointment is the internet speed and stability. We would surely stay there again if going back to Saipan.

Nice staff. Relaxing environment. Easy to go downtown

not so many people vs city center hotel. overprice a bit

The Agua resort is a very nice place for family but keep in mind the prices for food and drink is quite expensive. Breakfast was average. The free shuttle and taxi to Garapan was great.

Very Friendly Staff! Quiet, cozy resort away from the crowds in the town center.

Nice facility compared to others in Saipan. If you rent a car or just relax in a resort, this will be perfect choice.

Every time we travel to Saipan we stay at the Aqua Resort and so glad we did this time! Somehow my reservation through Expedia had that I requested two twin beds instead of a king... Anyway, I went to the front desk and they easily upgraded me... but even better, a room wasn't immediately available however I had to get ready for a very formal dinner so the staff instructed me to just shower and get ready in the temporary room, leave my luggage and they would transfer it for me.... this is the kind of service you would expect from a much pricier hotel. Aqua will remain my number one choice when I come back to the island.

Love staying at this hotel without the hubbub of noise from people. Instead, you have the sounds of the ocean and the fairy terns in and among the botanical bungalow setting. Perfect!