9.4
Exceptional
From 56 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Casa Alexandria Guest Apartment

Number of reviews per page
20
40
Top reviews
Aleksandr
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Booked this room a few hours before we came. Called the number to confirm our arrival. No one answered the phone. Texted and called on their regular phone as well as WhatsApp - no replies. It’s showing left on read. No response. Drove to the address - the neighborhood is a scary and absolutely not safe. Kept on calling them and knocking on a locked gate - no luck. Waited there for an hour. No one showed up or answered the phone. Tried getting a refund - they said “the policy is that you have to check in 72 hrs in advance before arrival”,then the question is why Expedia allows to book same day if that’s the case??? DO NOT GO TO THIS PLACE - ITS A TRASH!!! DO NOT RECOMMEND the only reason we booked this crappy room was because all the hotels were sold out due to a sport event. Ended up driving very far to a Strawberry Hill Hotel.
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Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Kevin and Tasha are good hosts. The apartment looks newly renovated. The beds are very comfortable and the complex is very quiet.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

This place was amazing. Clean, comfortable and the site manager went above and beyond. Highly recommend!
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

We are very appreciative of all the special concessions you mad to accommodate our band. Thasheca and Kevin, it was a pleasure staying at your apartment. We have two other future reservations already booked. We are on tour and will come back to Kingston twice before going back to Europe. Blessings and many thanks.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

Pedisto
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

❤ the location. The apartment was nice and full AC. The staff was friendly and accommodating. Overall, the facility itself is very homely an comfortable. I would definitely stay again.
DeSantos
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

Thanks for allowing us to use your apartment and for being for gracious and helping us to see your city from a local prospective. We will remember an speak about this trip for years to come.
Ms_Bibi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

thank you for the lovely vacation in your apartment. One bit of advise, you should consider a second futon in the living instead of the accent chair because it will increase the sitting room. Lovely apartment and quiet neighborhood. The staff was also professional.
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Ran into Kingston from Montego Bay to go to the US Embassy and booked an overnight stay. Nice apartment and as seen online. Comfortable beds and quiet neighborhood.
Lauren
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Tasha was very friendly. The apartment was very spacious and nice. Well clean and secure. Gated complex. I felt well safe there. I would recommend it for anyone. I will definitely stay here again
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Great location, great staff, very accommodating, safe and quiet location. We were attending a funeral and mentioned it to coordinator and they went out the way to hand us a rum and a consolation card. These are some caring folks. Would recommend to all.
Myra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Immaculate apartment and looked as presented in the photos. No visual complaints as the apartment was very clean. The manager was very professional and courteous.
Fritz
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

The apartment was extremely clean and cozy. Our overall stay was relaxing, very comfortable beds and the apartment have air condition units in all rooms including in the common areas. The parking is a bit narrow but the complex is very quiet as well the neighborhood. I would stay there again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

The keys to the front door seems to be a copy because it sometime is hard to turn. Either that or the door lock needs to be oiled. Everything else worked very well and the trip was a success. I would book here again.
Major
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 309 week(s) ago

Expedia Group verified review

Blessings! Thanks you Tasha for helping us with all our arrangements. My family really enjoy the stay in your apartment. When we decided to visit Kingston we wanted two things, an apartment that is fully air condition and one the have been on this website for awhile. It would appear this one have been around for a few years. The apartment is very nice and is as shown online. All the appliance and other amenities worked as expected. The apartment is in a decent and safe part of the city. The neighborhood is very quiet and is close to many essentials. Blessings for the wonderful job you guys did of making use feel at home. Keep up the good work.
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OW
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

I didn't like the fact that they property is priced and listed on false advertising. The property is located in the middle of a ghetto, in the middle the inner city - NOT by the beach or near the golf course as advertised.
Derrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Lovey cozy apartment. Lovey the fact that air condition is in every room. Good advance communication as well. Keep up the good work.
Lyla
icon-Family
Family
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

There weren't a lot of great deals for long stay but we found one here. The owners offered a couple of complimentary cleanings during our stay so dispute all the amenities of home we felt like we were in a hotel. Summers are hot on the island and we were pleasantly surprised and impressed that the entire apartment have AC. We will be back next summer. Please keep the doors open and the lights on for us.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

I Loved Everything About This Property. From The Manager Jean, Down To The Shower. It Was Clean, Had A Gate For Security. Was Close To Where I Wanted To Go. Looks Exactly Like The Pictures. I Will Definitely Use This Property In Kingston Again.
Riley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Having an air condition unit in the family room as well made a huge difference. The last two apartments we rented in Kingston only had AC in the bedrooms. The apartment turned out to be very comfortable and homie. Glad we tried it
Number of reviews per page
20
40