Traveloka (10,724)
Other sources (137)
8.2
Very Good
From 10,724 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.1
Meal
8.0
Location
8.5
Service and Facilites
8.1
People often mention about G Suites Hotel by AMITHYA
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Distance to City Center (193)
Staff Friendliness (177)
Ambiance (171)
Bedroom (171)
Accessibility (160)
Bathroom (140)
Taste (135)
Surroundings (134)
Variety (131)
Room Space (128)
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Traveler Reviews G Suites Hotel by AMITHYA
Number of reviews per page
20
40
Customer reviews
N***r
9.1
/10
Reviewed 8 hour(s) ago
It's fun, but the AC needs to be upgraded to make it more comfortable.
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YE
Yuli E.
Staycation
8.5
/10
Reviewed 3 day(s) ago
A 7-minute walk to Gubeng Station. Comfortable rooms.
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Accommodation's Reply
13 Aug 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya
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HZ
Hanif Z. S.
Business
9.7
/10
Reviewed 4 day(s) ago
Everything is nice and comfortable. The food tastes quite good but there's not much variety.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya
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U***k
Business
6.7
/10
Reviewed 6 day(s) ago
Strategic hotel, easy access. The room's AC doesn't work properly. The room is hot.
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H***F
10.0
/10
Reviewed 6 day(s) ago
Everything in this hotel is very satisfying, both its strategic location in the city center, easy access, good and friendly service, in short, it is suitable for vacations, business, etc.
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Accommodation's Reply
13 Aug 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya
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M***n
9.1
/10
Reviewed 3 week(s) ago
G suites offers precise city location and friendly staffs. Food is standard, yet the pool is being renovated when I stayed there.
3 people find it helpful
GF
Gloria F. M. I.
10.0
/10
Reviewed 3 week(s) ago
Okay with the price. Worth it.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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AY
Alfi Y.
Transit
8.2
/10
Reviewed 3 week(s) ago
Comfortable bed. Clean bathroom. Nice view.
The AC is a bit noisy, perhaps it hasn't been serviced in a while.
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Accommodation's Reply
13 Aug 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya
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N***l
Transit
8.5
/10
Reviewed 3 week(s) ago
The room was comfortable and clean. The service was friendly. I was a bit skeptical at first because the price was so cheap and it was close to the station. But it turned out to be okay and not a dud.
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Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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H***s
Staycation
8.8
/10
Reviewed 4 week(s) ago
Overall, it's pretty good. The AC is just a little less cold.
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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RW
Rina W.
10.0
/10
Reviewed 4 week(s) ago
Satisfied with the service, will come here again next time🤗
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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Y***a
5.8
/10
Reviewed 5 week(s) ago
small swimming pool, and less than satisfactory hotel service
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Good morning, we sincerely apologize for any inconvenience you experienced during your stay at the G Suites Hotel Surabaya. On behalf of the management, I would like to apologize for this inconvenience. We greatly appreciate any feedback from our guests, and if you would like, we look forward to contacting you further. Please contact us at the number listed on our website so we can express our apologies directly and provide further clarification. Thank you for your understanding, and we hope to be given the opportunity to serve you better in the future. Best regards, G Suites Hotel Surabaya
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D***a
Staycation
9.7
/10
Reviewed 5 week(s) ago
Staying here, the room is comfortable and clean, the security guard is friendly... the best, I've stayed here several times, only the food is not that delicious 😃
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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hr
helim r.
10.0
/10
Reviewed 5 week(s) ago
The staff are very friendly and helpful.
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Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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Puta w.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Overall it's good but it should be improved further.
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Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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Alia G. S. M.
Leisure
9.4
/10
Reviewed 6 week(s) ago
the room is comfortable, the location is close to everywhere, the price is affordable, only the swimming pool is not like before, there is no swing sob
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Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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Alia G. S. M.
9.4
/10
Reviewed 6 week(s) ago
Every time I go to Surabaya I always stay here because it's close to everywhere, the rooms are comfortable, the price is affordable, only the breakfast is not very varied but it tastes good
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2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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G***t
Leisure
10.0
/10
Reviewed 6 week(s) ago
Very strategic location, close to everywhere. The hotel is clean and comfortable. If I go to Surabaya again, I don't want to look for another hotel.. I feel satisfied.
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5 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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0S
01_Habil S.
Business
10.0
/10
Reviewed 6 week(s) ago
Good job to the staff of G Suites Hotel
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Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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R***a
Business
9.7
/10
Reviewed 7 week(s) ago
The hotel is right in the middle of the city, in front of Kopi Tuku again😍... Although small, the hotel is comfortable.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
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Number of reviews per page
20
40
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