Dear Ms. Martina, Thank you for taking the time to share your #santikamoments. We always use your feedback and comments as a reference to improve the quality of our hotel services. We strive to maintain quality, quantity, and efficiency, especially in the area of room cleanliness, and from your experience, we certainly need to improve further. We sincerely apologize for any inconvenience. We hope that on your next visit, we can provide even better "Rumah Indonesia" (Indonesian home) service, ensuring you have the best #santikamoments at Santika Premiere Semarang. Sincerely, The Management Team, Santika Premiere Semarang Hotel