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Traveloka (4,542)

Other sources (47)

8.7

Very Good

From 4,542 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

9.0

Service and Facilites

8.8

People often mention about Hotel Santika Premiere Semarang

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Staff Friendliness (92)

Distance to City Center (91)

Bedroom (87)

Room Space (83)

Variety (80)

Taste (75)

Bathroom (74)

Accessibility (73)

Ambiance (70)

Surroundings (66)

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Traveler Reviews Hotel Santika Premiere Semarang

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Customer reviews

R***A

Business

10.0

/10

Reviewed 6 day(s) ago

Keep what you have, keep getting better

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Accommodation's Reply

29 Jul 2025

Dear Mr. R*A, Thank you for taking the time to give us a 5-star rating for your #santikamoments. We will continue to strive to provide the best quality, quantity, and performance for you. And we hope your rating will be a recommendation for other guests who will stay at Hotel Santika Premiere Semarang. Warm regards, Hotel Santika Premiere Semarang Management

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Sarodi

Business

10.0

/10

Reviewed 1 week(s) ago

When checking in, I was given the wrong key and had to go down to reception again. No one helped me exchange the key.

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Accommodation's Reply

23 Jul 2025

Dear Mr. Sarodi, Thank you for taking the time to share your #santikamoments at Hotel Santika Premiere Semarang. We always use your suggestions and input as a reference in improving the quality of our Hotel services. We always strive to maintain quality, quantity and performance, especially in terms of room reservations. Reviewing your experience, of course, we must improve further. We sincerely apologize, Hopefully in the next opportunity we can provide even more optimal "Indonesian Home" service, so that you get the best #santikamoments at Hotel Santika Premiere Semarang. Warm Regards, Hotel Santika Premiere Semarang Management

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N***a

Transit

9.4

/10

Reviewed 2 week(s) ago

The staff is very friendly and the atmosphere is comfortable.

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Accommodation's Reply

22 Jul 2025

Dear Mr./Ms. N*a, Thank you for taking the time to share your #santikamoments. We are delighted to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warmest Regards, Hotel Santika Premiere Semarang Management.

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D***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

A reference hotel, every time I'm going to Semarang with my family. Located right in the city center with wide parking space and easy access. Various breakfast options, especially at the food stall to the left of the restaurant entrance. Spacious and clean rooms. Friendly & helpful staff as always.

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Accommodation's Reply

16 Jul 2025

Dear Mr. D***i, Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Warm regards, Santika Premiere Semarang Hotel Management

fathur r.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Very helpful and enjoyable

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Accommodation's Reply

18 Jul 2025

Dear Mr. Fathur r, Thank you for taking the time to share your #santikamoments. We are delighted to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warmest Regards, Hotel Santika Premiere Semarang Management.

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W***u

Business

6.5

/10

Reviewed 3 week(s) ago

Honestly, I was a bit disappointed staying here, even though the reviews were good.. I stayed for work purposes, hoping it would meet my expectations, but it turned out that the AC was very noisy, so I complained and asked to move rooms. I was given a room on the 3rd floor, and the AC was still noisy and didn't even work properly, we were hot, so I was finally moved to the 7th floor, but the AC was still noisy, 😔😔😔, it seems that because this is an old hotel, there was no change in the AC items, so the average is like this in every room, hopefully this review can help people who have sleep disorders and are sensitive to sound 😭

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2 people find it helpful

Accommodation's Reply

16 Jul 2025

Dear Mr./Ms. W*u, Thank you for taking the time to share your #santikamoments at Hotel Santika Premiere Semarang. We always use your suggestions and input as a reference in improving the quality of our Hotel services. Reviewing your experience, of course, we must improve it further. We sincerely apologize, Hopefully on the next occasion we can provide even more optimal "Indonesian Home" service, so that you get the best #santikamoments at Hotel Santika Premiere Semarang. Warm Regards, Hotel Santika Premiere Semarang Management

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ratna d. h.

10.0

/10

Reviewed 3 week(s) ago

Comfortable, happy to stay here, close to Simpang Lima

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Accommodation's Reply

10 Jul 2025

Dear Ms. Ratna d h, Thank you for taking the time to share your #santikamoments. We are delighted to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warmest Regards, Hotel Santika Premiere Semarang Management

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Tissa d. a.

Transit

8.8

/10

Reviewed 4 week(s) ago

The location is very strategic, the room is spacious for a deluxe size, but the bathroom tap is broken and looks rusty too.

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Accommodation's Reply

04 Jul 2025

Dear Mrs. Tissa d. A, Thank you for taking the time to share your #santikamoments at Hotel Santika Premiere Semarang. We always use your suggestions and input as a reference in improving the quality of our Hotel services. Reviewing your experience, of course we have to improve it again. We apologize profusely, Hopefully on the next occasion we can provide a more optimal “Indonesian Home” service, so that you get the best #santikamoments at Hotel Santika Premiere Semarang. Warm Regards, Hotel Santika Premiere Semarang Management

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Agung

Staycation

8.5

/10

Reviewed 5 week(s) ago

Thank you for taking good care of us during our stay in Santika Hotel Premiere, it was an excellent experience, the rooms are clean and comfy, the staff are friendly and helpful, the foods was great and delicieux, the swimming pool is fresh clean with nice view, overall we are so happy and pleased with our stay in Santika Hotel Premiere. Thank you all and until the next time. Keep healthy and always succes 😀👍🏻🙏🏻🙏🏻

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Accommodation's Reply

02 Jul 2025

Dear Mr. Agung D H, Thank you for taking the time to share your #santikamoments. I am glad to hear we met your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Warm regards, Santika Premiere Semarang Hotel Management

R***h

8.8

/10

Reviewed 5 week(s) ago

This is my 2nd time staying here. The place is close to Simpang Lima. When asking for a station pick-up and drop-off, the hotel is happy to deliver it.

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1 people find it helpful

Accommodation's Reply

01 Jul 2025

Dear Mr./Mrs. R*h, Thank you for taking the time to share your #santikamoments. We are glad to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warm Regards, Hotel Santika Premiere Semarang Management.

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W***u

Business

10.0

/10

Reviewed 5 week(s) ago

Top, it was impressive staying at this hotel

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1 people find it helpful

Accommodation's Reply

01 Jul 2025

Dear Mr./Mrs. W*u, Thank you for taking the time to share your #santikamoments. We are glad to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warm Regards, Hotel Santika Premiere Semarang Management.

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w***i

Staycation

9.7

/10

Reviewed 5 week(s) ago

Friendly staff, strategic location, clean rooms

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Accommodation's Reply

26 Jun 2025

Dear Mr./Mrs. W*i, Thank you for taking the time to share your #santikamoments. We are glad to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warm Regards, Hotel Santika Premiere Semarang Management.

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A***i

10.0

/10

Reviewed 6 week(s) ago

The hotel is nice, the food is delicious and varied.

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1 people find it helpful

Accommodation's Reply

20 Jun 2025

Dear Mr. A*i, Thank you for taking the time to give a 5-star rating for your #santikamoments. We will continue to strive to provide the best quality, quantity and performance for you. And we hope that the rating you give can be a recommendation for other guests who will stay at Hotel Santika Premiere Semarang. Warm regards, Management of Hotel Santika Premiere Semarang

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Heru P.

Leisure

9.7

/10

Reviewed 7 week(s) ago

Very comfortable, friendly and suddenly upgraded the room because I stayed here before. Only the kindergarten size swimming pool is not there.

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2 people find it helpful

Accommodation's Reply

13 Jun 2025

Dear Mr. Heru P, Thank you for taking the time to rate your #santikamoments. We will continue to strive to provide the best quality, quantity and performance for you. And we hope that the rating you give can be a recommendation for other guests who will stay at Hotel Santika Premiere Semarang. Warm regards, Management of Hotel Santika Premiere Semarang

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Guest

Business

10.0

/10

Reviewed 7 week(s) ago

Nice food, nice room, nice accessibility.

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Accommodation's Reply

13 Jun 2025

Dear Mr/s. Guest, Thank you for taking the time to rate us on your #santikamoments. We will continue to strive to provide the best quality, quantity and performance for you. And we hope that the rating you provide can be a recommendation for other guests who will stay at Hotel Santika Premiere Semarang. Warm regards, Santika Premiere Semarang Hotel Management

S***y

Business

9.7

/10

Reviewed 7 week(s) ago

very helpful.. check in a bit late, greeted with a welcome drink. gasp 10 minutes already able to enter the room. food is okay and varied, some are very delicious some are so-so. overall 9/10 for hotel santika semarang. next will be the 1st option to stay when going to Semarang.

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1 people find it helpful

Accommodation's Reply

13 Jun 2025

Dear Ms. S*y, Thank you for taking the time to rate your #santikamoments. We will continue to strive to provide the best quality, quantity and performance for you. And we hope that your rating can be a recommendation for other guests who will stay at Hotel Santika Premiere Semarang. Warm regards, Management of Hotel Santika Premiere Semarang

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Fahrurroji

Leisure

10.0

/10

Reviewed 8 week(s) ago

providing comfort and happiness for guests who stay and the environment in all corners of the hotel is clean right down to the parking lot, they will definitely stay again...

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Accommodation's Reply

11 Jun 2025

Dear Mr. Fahrurroji, Thank you for taking the time to share your #santikamoments. We are glad to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warm Regards, Hotel Santika Premiere Semarang Management.

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Agoes w. P.

Business

8.5

/10

Reviewed 8 week(s) ago

The hotel is strategically located, easy to get to anywhere, spacious rooms, affordable prices. Thank you.

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Accommodation's Reply

10 Jun 2025

Dear Mr. Agoes w p, Thank you for taking the time to share your #santikamoments. We are glad to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warm Regards, Hotel Santika Premiere Semarang Management.

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G***t

Business

10.0

/10

Reviewed 8 week(s) ago

Santika always provides excellent service.

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1 people find it helpful

Accommodation's Reply

10 Jun 2025

Dear Mr. G*t, Thank you for taking the time to share your #santikamoments. We are glad to hear that we have met your expectations. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Warm Regards, Hotel Santika Premiere Semarang Management.

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Aprodita S. H.

10.0

/10

Reviewed 8 week(s) ago

comfortable and clean rooms, delicious and varied food, spacious parking, close to the city center.

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Accommodation's Reply

04 Jun 2025

Dear Mr. Aprodita S. H, Thank you for taking the time to rate your #santikamoments. We will continue to strive to provide the best quality, quantity and performance for you. And we hope that the rating you give can be a recommendation for other guests who will stay at Hotel Santika Premiere Semarang. Warm regards, Management of Hotel Santika Premiere Semarang

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