Dear Mr./Ms. Made A. J., Greetings from Amaris Hotel Dewi Sri. Thank you for taking the time to write a review. We greatly appreciate your appreciation of the excellent location, comfortable atmosphere, and cleanliness of our hotel. Guest satisfaction is our top priority. We hope to welcome you back to Amaris Hotel Dewi Sri again for an even more memorable experience. Sincerely, The Management Team, Amaris Hotel Dewi Sri

Dear Mr. R. Sulaiman, From Amaris Devi Sri Hotel: Thank you very much for your compliments. I am delighted to hear that our customer service team was able to serve you with knowledge, courtesy, and friendliness. Customer satisfaction is our top priority, and such compliments mean a great deal to our team. We hope to welcome you back to Amaris Devi Sri Hotel again for an even more memorable experience. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Valued Guest, Warm greetings from Amaris Devi Sri Hotel. Thank you for taking the time to write a review. We apologize for the inconvenience regarding the malfunctioning hot water during your stay. This feedback is very important to us, and we will immediately take action to improve the quality of our service in the future. We are pleased to hear that your overall stay was satisfactory. We hope to welcome you back for your next stay. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Valued Guest, Warm greetings from Amaris Devi Sri Hotel. Thank you very much for your review and trust in us. We are delighted to hear that you were satisfied with our friendly service and the cleanliness of our rooms. We will continue to strive to provide the best service to all our guests. We hope to welcome you back again for another wonderful stay. Sincerely, The Management, Amaris Devi Sri Hotel

Dear Ms. Adelia R, This is a brief message from Amaris Hotel Dewi Sri. Thank you for your review and your trust in Amaris Hotels. We are very proud that you have chosen our services in the various cities you have visited. Your appreciation for our consistent service, reasonable prices, and breakfast is a great motivation for us to continue striving to provide the best possible stay experience for all our guests. We deeply appreciate your support and loyalty. We sincerely hope to welcome you back to Amaris Hotel again on your next trip. Sincerely, The Management Team, Amaris Hotel Dewi Sri

Dear Valued Guest, Warm greetings from Amaris Devi Sri Hotel. Thank you very much for your review and trust in us. We are delighted to hear that you were satisfied with our service. We will continue to strive to provide the best service for all our guests. We hope to welcome you back again in the future for another wonderful stay. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Valued Guest, Amaris Devi Sri Hotel would like to express our sincere gratitude for your positive review. We are proud that you were satisfied with the hospitality and service from all our hotel staff. We strive to always provide the best service by creating a comfortable, friendly, and memorable atmosphere for all our guests. We hope to welcome you back again in the future and provide you with another excellent stay. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Valued Guest, Amaris Devi Sri Hotel would like to express our deepest gratitude for your positive review. We are proud that you were satisfied with the hospitality and service provided by all our hotel staff. We strive to always provide the best service by creating a comfortable, friendly, and memorable atmosphere for all our guests. We hope to welcome you back again in the future and provide you with another excellent stay. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed your stay with us. We appreciate your feedback regarding the shower head position, which we felt was too high. We will take this feedback into consideration to improve and enhance the comfort of our guests. Thank you for sharing your experience, and we hope to welcome you back again with even better service. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Ms. Selvia, This is a message from Amaris Devi Sri Hotel. Thank you for your positive review. We are delighted to hear that you enjoyed our friendly service and the food we served. Your feedback is very important to us and motivates us to continue maintaining and improving the quality of our service. We hope to welcome you back on your next visit and provide you with a similar excellent experience. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Mr. Dewi, This is a message from Amaris Dewi Sri Hotel. Thank you for your review. We are delighted to hear that our service was friendly, the rooms clean, and the breakfast high quality. Your positive feedback encourages our entire team to strive to provide the best possible experience for all our guests. We hope to welcome you back on your next stay for an even better experience. Sincerely, The Management Team, Amaris Dewi Sri Hotel

Dear Ms. Brigitta D.V, Warm Regards from Amaris Hotel Dewi Sri Thank you for your positive review. We are delighted to hear that you had a satisfying stay and consider us the best value budget hotel. Your kind words are greatly appreciated and motivate us to maintain the quality of our services. We look forward to welcoming you again in the future. Best Regards, Amaris Hotel Dewi Sri Management

Dear Mr. John F, This is a brief update from Amaris Devi Sri Hotel. Thank you for your review. We are deeply sorry to hear about the unpleasant experience you had during your stay. We apologize for the inconvenience you experienced regarding the issue with the room key and card slot, which is crucial for the safety and comfort of all our guests. We will immediately follow up on this report with the relevant team to ensure all in-room amenities are inspected and repaired as soon as possible to prevent similar incidents in the future. We hope to welcome you back on your next stay for a better experience. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Guest, Warm regards from Amaris Hotel Dewi Sri Thank you for your feedback. We're delighted to hear that our staff's responsiveness and service met your expectations. We're committed to providing fast and efficient service to all our guests, and we're delighted to be able to deliver. We look forward to welcoming you back on your next visit in Bali. Best Regards, Amaris Hotel Dewi Sri Management

Dear Valued Guest, Amaris Devi Sri Hotel would like to inform you of your feedback. We are pleased to hear that our staff provided friendly service and made your check-in process easy. We are committed to providing the best possible service to all our guests, and we will continue to ensure our staff maintains a high standard of service. We hope you enjoyed your stay at our hotel, and we look forward to welcoming you back in the future. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Valued Guest, Amaris Dewi Sri Hotel would like to express our gratitude for your trust in us. We are delighted to learn that you enjoyed your stay at our hotel and have chosen to return for another stay during your business trip to Bali. We hope you will have a similar wonderful experience on your next visit. Sincerely, The Management, Amaris Dewi Sri Hotel

Dear Mr. Herry, Sincerely, Amaris Devi Sri Hotel. Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We are very sorry that the hot water was frequently cut off, the faucet was broken, and the window curtains were torn. We will investigate the hot water immediately and consider replacing these amenities to ensure our rooms are comfortable and meet our standards. We hope to welcome you back on your next stay for an even better experience. Sincerely, The Management, Amaris Devi Sri Hotel

Dear Valued Guest, This is Devi Sri Amaris Hotel. We would like to inform you of the following: Thank you for your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. We apologize for the insufficient hot water, humidity in the bathroom, cockroaches in the room, and the inability to change rooms due to full occupancy. We deeply apologize for the malfunctioning in-room telephone, which prevented you from contacting reception. We will replace the relevant equipment immediately. Regarding the insufficient hot water issue, we will inspect the room to prevent recurrence. Regarding the humidity in the bathroom, we will continuously train our housekeeping staff to ensure guest rooms meet hygiene standards. We apologize for the cockroaches in your room; we are sorry that the number of cockroaches increased even after disinfection. We will strengthen our disinfection procedures in the future to prevent inconvenience to other guests. We sincerely apologize for any inconvenience caused. We hope to provide you with an even more satisfactory service on your next stay with us. Thank you! Devi Sri, Manager, Amaris Hotel

Dear Valued Guest, This is a message from Amaris Devi Sri Hotel. Thank you for your feedback. We are delighted that you had a positive overall experience at our hotel. We apologize for the inconvenience you experienced with the WiFi service during your stay in your room. We will immediately investigate and repair our WiFi system to ensure that WiFi service is reliable and stable throughout the hotel, including in your rooms. Thank you for this opportunity to improve and enhance the quality of our service. We look forward to welcoming you back in the future and providing you with an even better stay. Sincerely, The Management Team, Amaris Devi Sri Hotel

Dear Valued Guest, Thank you for your feedback and comments. We wholeheartedly agree that our hotel boasts an excellent and highly potential location. However, we recognize that the hotel's facilities and maintenance require improvements to meet higher standards. We will be conducting an assessment and planning soon to consider further improvements and maintenance so that we can provide an even better experience for all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Amaris Devi Sri Hotel