Dear Valued Guest, Thank you for your trust and positive review. We are delighted to know that the comfort provided by Novotel has once again met your expectations. Consistent comfort at all Novotel hotels is our commitment, and your appreciation is a great inspiration to our entire team. We look forward to welcoming you back again in the future. Sincerely, The Guest Experience Team, Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for taking the time to share your feedback with us and for recommending our hotel. We truly appreciate your valuable comment regarding breakfast. Please rest assured that your feedback has been shared with the relevant team for review and improvement, as guest satisfaction remains our top priority. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Kind regards, Guest Experience Teams Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for your positive review regarding your stay. We are delighted to hear that you were impressed with the hospitality, service, and cleanliness of our hotel. This review is a great inspiration for our team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, The Guest Experience Team, Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for sharing your stay with us. We are delighted to hear that you were satisfied with many aspects of your stay. However, we also note your suggestion regarding the lighting in your room. Your feedback is very valuable and we have forwarded it to the relevant team for future improvements. We hope to welcome you back in the future for an even more comfortable stay. Sincerely, The Guest Experience Team, Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for your positive review regarding your stay. We are delighted to hear that the facilities, cleanliness, and quality of breakfast met your expectations, or even exceeded them. Your feedback encourages our team to further improve our services. We hope to welcome you back for your next stay. Sincerely, The Guest Experience Team, Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious room, balcony, pool, and breakfast buffet, and that your children had a great time. Your kind words are truly motivating for our team to continue delivering excellent experiences. We look forward to welcoming you and your family again on your next visit. Kind regards, Guest Experience Teams Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the ambiance and found our staff friendly during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back to Novotel Jakarta Utara in the future. Kind regards, Guest Experience Teams Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for sharing your review regarding your stay at Novotel Jakarta Mangga Dua Square. We apologize for the inconvenience you experienced regarding the cleanliness of your room's bed linen. This certainly does not reflect the standard of service and cleanliness that we always uphold at Novotel. We have forwarded your feedback to the Housekeeping team for follow-up to ensure a similar incident does not happen again. We greatly appreciate your trust as a frequent guest of the Novotel network and look forward to providing an even better experience on your next visit. Sincerely, Guest Experience Team. Novotel Jakarta Mangga Dua Square

Dear Ms. Silvia, Thank you for taking the time to share your experience at Novotel Jakarta Mangga Dua Square. We are delighted to know that you enjoyed the comfort of your clean and spacious room during your seven days with us. We are proud to have provided you with a pleasant stay, and we look forward to welcoming you back on your next visit. Sincerely, Guest Experience Team. Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for sharing your experience at Novotel Jakarta Mangga Dua Square. We apologize for any inconvenience you encountered due to traffic conditions during your visit. Your feedback is valuable to us and will help us focus on the aspects of service we can control to ensure a comfortable experience for our guests. We look forward to welcoming you back on your next visit. Kind regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for choosing Novotel Jakarta Mangga Dua Square again. We are pleased to know that you felt comfortable and satisfied with our location. We look forward to seeing you again on your next visit. Sincerely, Guest Experience Manager, Novotel Jakarta Mangga Dua Square

Dear Ms. Dewi R, Thank you for your positive review. We are pleased to know that you were comfortable with our cleanliness and service, and that you recommend our hotel for both business and family vacations. We look forward to welcoming you back to Novotel Jakarta Mangga Dua Square. Sincerely, Guest Experience Team. Novotel Jakarta Mangga Dua Square

Dear Valued Guest, Thank you for your positive review. We are glad to know that you are comfortable with the cleanliness of the room and the service from our team. Your feedback is a motivation for the entire team to continue providing the best service. We look forward to welcoming you back on your next visit. Sincerely, Guest Experience Team

Dear Guest, Thank you for your kind words and for sharing your positive experience. We’re delighted to hear that you enjoyed your stay and that our staff made you feel welcome. It means a lot to us that you would choose to return, and we look forward to welcoming you back in the near future. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Guest Experience Team. Novotel Jakarta Mangga Dua Square

. Dear Guest, Thank you for leaving us a review. We are delighted to know that our staff greeted you warmly upon check-in. Your kind words mean a lot to us. We look forward to welcoming you back for another pleasant stay. Warm regards, Guest Experience Team. Novotel Jakarta Mangga Dua Square

Dear Mrs. Laela V, We greatly appreciate your comments regarding your stay at Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team. Novotel Jakarta Mangga Dua Square

Dear Ms. Siska R. N, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the attitude of our staff during breakfast. The actions you describe clearly do not reflect the high standards of service and hospitality that we uphold. Your feedback is very important to us and has been forwarded to the relevant team for immediate follow-up and evaluation so that similar incidents do not happen again in the future. We appreciate your honesty and hope to be given the opportunity to provide better service on your next visit. Sincerely, Guest Experience Team. Novotel Jakarta Mangga Dua Square

Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team. Novotel Jakarta Mangga Dua Square