The service is quite good, the price is affordable, and the rooms are quite clean.

Choose your preferred room: standard rooms without air conditioning (fan only), superior and deluxe rooms with air conditioning. Deluxe rooms are located in the new building.

It was a pleasure to stay here, the facilities for children are also quite complete, the children are happy.

Overall, it's very comfortable here, the view is great, the facilities are complete, especially if you're with kids, it's definitely fun.

It was a pleasure, the staff were friendly. The service was excellent, and the atmosphere was comfortable. Absolutely the best.

A very family-friendly hotel. It's tiring climbing and descending stairs, but the view and air are excellent. Superior rooms are very close to the pool. Please note: The pool is closed every Wednesday for cleaning.

Kids friendly, clean swimming pool.

The room is large, comfortable for a family.

The place is clean. The view is beautiful. Family friendly. Keep it up! 👍

Comfortable room, nice view, comfortable bed, hot water works well.

The staff is incredibly friendly, and the service is excellent. The atmosphere is also serene, with kid-friendly facilities.

The staff was friendly, but the room was a bit shabby. The view was nice, and the hot water was readily available.

The hotel staff is very friendly and helpful, always ready to help us. Yesterday, we had a great view, and in the morning, we were greeted by a mountain view.

Friendly staff, comfortable atmosphere, lots of photo spots, easy access to this hotel.

I booked via the app and chose a Standard Room (non-AC) with breakfast included for May 17-18, 2026, for 345,000 Rupiah. The weather is hot this month, very muggy, and I thought Tretes would be cold, so I didn't choose the AC option. -On Sunday, during check-in, the receptionist informed us that we could be upgraded to a Superior Room with a King Bed at NO ADDITIONAL COST (even though I had booked a Standard Room with a Twin Bed, non-AC). Oh my God, we were so grateful to have been blessed with a spacious room, a refrigerator, a bathtub, and AC, which turned out to be very useful because the weather in Tretes when we arrived wasn't too cold (in our opinion), but not as hot as Sidoarjo either. - I had no problem with the elevator-free access because Inna isn't a typical high-rise hotel. In fact, we found this to be the attraction: it wasn't boring, spacious, and had lots of trees. -The room was clean, no musty odor, the bed was comfortable, the sheets were clean, two towels smelled good, the bathroom was clean, the hot water was on anytime, but I prefer cold showers. They came with a free toothbrush, toothpaste, and a shower cap. -Breakfast on Monday morning after swimming, I initially chose the Rawon menu, but it was empty, so I switched to Soto Ayam, and my husband got fried rice. The Soto soup and rice were served separately. I thought the Soto was delicious, with plenty of sliced chicken, and I got a boiled egg. The fried rice was also delicious, according to my husband. The portions were filling. It was great. Since it was a weekday, there wasn't a buffet menu (buffet-style), but we were given a menu to choose from. If I remember correctly, there were 8 main courses. Bread and fruit were automatically included. Drinks were offered coffee and tea, and I asked if they had any other options. Finally, they offered fruit juice, like orange, guava, and I forget what else. We ended up choosing iced orange juice from real fruit. -The children's and adult pools were clean, nice, and the water was cold, but I liked that. Anyway, I'm satisfied with everything

Friendly staff, recommended swimming pool and surrounding atmosphere

Thank you, we are very satisfied with the hotel service.

Staying at Inna is never boring. Awesome.

Spacious rooms, great views, clean and cool pool.

It was fun, can repeat it here again, thanks