Hotel Royal Kuala Lumpur

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Overall Ratings & Reviews Hotel Royal Kuala Lumpur

Traveloka (3,442)
Other sources (805)
9.2
Exceptional
From 3,442 reviews
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Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.5

Service and Facilites

9.0

People often mention about Hotel Royal Kuala Lumpur
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Room Space (75)
Distance to City Center (65)
Bedroom (65)
Staff Friendliness (63)
Bathroom (61)
Surroundings (60)
Hotel Area (53)
Accessibility (52)
Ambiance (43)
Soundproof (37)
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Traveler Reviews Hotel Royal Kuala Lumpur

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Customer reviews
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Richard W. K. Y.
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
Great hotel. The staff proactively offered free early check-in as we had a 3-year-old toddler with us. The room is spacious and clean. Right below the hotel, there's access to food, a convenience store, etc. This is a great hotel.
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A***d
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9.1
/10
Reviewed 4 week(s) ago
Close to Bukit Bintang KL
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your positive feedback with us. We are pleased that you found our location near Bukit Bintang convenient, allowing easy access to many attractions, restaurants, and shopping destinations. It was a pleasure having you stay with us, and we hope to welcome you back again soon for another enjoyable experience. Best Regards, Norizan Binti Yaacob General Manager
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sity r.
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Transit
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8.1
/10
Reviewed 5 week(s) ago
Old hotel but good for resting, rooms are quite spacious, close to everywhere, right behind Lot 10
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Accommodation's Reply
10 Apr 2026
Dear Ms. Sity R, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our hotel comfortable for resting and appreciated the spacious rooms and convenient location, especially being close to Lot 10 Shopping Centre and other nearby attractions. Your comments are truly appreciated, and we look forward to welcoming you back again for another pleasant stay. Best Regards, Norizan Binti Yaacob General Manager
Amit K.
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Staff was very helpful. Excellent location. Very clean. I’ll definitely come and stay at this hotel again. Reception was also very friendly and warm.
1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Mr. Amit K, Greetings from Hotel Royal Kuala Lumpur! Thank you for your wonderful review and kind words. We’re delighted to hear that you enjoyed our excellent location, cleanliness, and especially the warm and friendly service from our reception and team. It’s truly rewarding to know that our staff made your stay a memorable one. Your support means a lot to us, and we look forward to welcoming you back again for another great stay in the future. Best Regards, Norizan Binti Yaacob General Manager
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ketut s.
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9.7
/10
Reviewed 6 week(s) ago
Fast check-in/out process, friendly staff, especially the room cleaning staff, the Bangladeshi (forgot his name) is very friendly. The location is close to everywhere, out of the hotel is the center of Bukit Bintang, Jalan Alor is close, Pavilion is close, Lot 10 is in front of the hotel, Sungai Wang is across the street next to the hotel, TRX is just a short walk, monorail/MRT station is close, trendy eateries are close, cheap eateries are also close, just walk to everything, everything can be reached by foot.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Ketut S, Greetings from Hotel Royal Kuala Lumpur! Thank you for your excellent and detailed review. We’re delighted to hear that you had a smooth check-in and check-out experience and that our team, especially our housekeeping staff, made a positive impression on your stay. We will certainly pass your kind compliments to the team member you mentioned. It’s also wonderful to know that you enjoyed our highly convenient location in the heart of Bukit Bintang, with easy access to Jalan Alor, Pavilion Kuala Lumpur, Lot 10 Shopping Centre, Sungei Wang Plaza, and TRX. Your detailed feedback truly captures the convenience our location offers, and we are very happy it enhanced your stay. We look forward to welcoming you back again soon. Best Regards, Norizan Binti Yaacob General Manager
I***o
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Leisure
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8.8
/10
Reviewed 6 week(s) ago
This hotel is highly recommended! For the price and its location right in the heart of Bukit Bintang, this hotel is highly recommended. Access to the monorail and Lot 10 is only 5 minutes, Fahrenheit can be accessed through the back entrance in 5 minutes, and TRX Mall is also only a 10-15 minute walk. There's also a 7-Eleven, Zus Coffee, and a coin-operated laundry right next door, so it's safe if you don't have a lot of clothes. Overall, I'm very satisfied with this hotel.
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your highly positive review and recommendation. We are delighted to know that you enjoyed our central Bukit Bintang location and found it convenient to access nearby attractions such as the monorail, Lot 10, Fahrenheit, and TRX Mall. We are also pleased that you appreciated the surrounding convenience stores and facilities, making your stay even more comfortable. Your kind feedback and satisfaction mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back again in the future. Best Regards, Norizan Binti Yaacob General Manager
N***i
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Very close to everywhere, a must-visit hotel 😁 the staff are friendly, breakfast is very varied.
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Accommodation's Reply
01 Apr 2026
Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for your wonderful review. We are delighted to hear that you enjoyed our convenient location and found our hotel to be a must-visit. It’s also great to know that our friendly staff and the variety of breakfast options made your stay even more enjoyable. Your kind words truly motivate us to continue delivering excellent service. We look forward to welcoming you back again soon. Best Regards, Norizan Binti Yaacob General Manager
F***a
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Leisure
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9.7
/10
Reviewed 7 week(s) ago
The location is okay, near Sungei Wang and Lot 10, the rooms are clean.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your feedback regarding your stay at Hotel Royal Kuala Lumpur. We are glad to hear that you found our location convenient, close to Sungei Wang Plaza and Lot 10, and that the rooms met your expectations for cleanliness. We appreciate your comments and hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Best Regards, Norizan Binti Yaacob General Manager
B***i
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Leisure
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9.7
/10
Reviewed 7 week(s) ago
Usually when I go to KL I sleep at Dorset because it's suitable, this time I tried it when there was a promotion at the Royal Hotel and it turned out to be very satisfying, the location is good, there are lots of culinary places around, it's about a 5 minute walk to Pavilion Mall, all the staff are nice, the room is always cleaned every day, my flight was delayed but I was allowed to check out until 1 am. Thank you Royal Hotel, all the staff are very nice. If I go to KL, I will definitely go to Royal again.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share such a detailed and positive review of your stay at Hotel Royal Kuala Lumpur. We are delighted to hear that your experience with us exceeded expectations and that you found our location convenient, close to culinary spots and just a short walk to Pavilion Mall. It is wonderful to know that our team made your stay comfortable with daily room cleaning and flexible check-out arrangements, especially after your delayed flight. Your kind words will be shared with our team, they will be thrilled to know their efforts contributed to such a satisfying stay. We truly appreciate your loyalty and look forward to welcoming you back to Hotel Royal Kuala Lumpur on your next visit to the city. Best Regards, Norizan Binti Yaacob General Manager
W***k
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
Good, very good, comfort, nice
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your feedback on your recent stay at Hotel Royal Kuala Lumpur. We are thrilled to hear that you found your stay comfortable and enjoyable. Your kind words about the comfort and overall experience are truly appreciated by our team. We look forward to welcoming you back for another great stay in the future. Best Regards, Norizan Binti Yaacob General Manager
S***i
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Leisure
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9.7
/10
Reviewed 8 week(s) ago
We stayed from March 6th to 10th. Accommodation was in a great location and very easily accessible from KL Sentral. The surrounding area at Bukit Bintang was close to food, shopping, and bars. Service by the reception was excellent. Our room was cleaned by Sagor and very well cleaned by him, and he replenished towels, soap, etc. The concierge Ariffin stored our bags while we went shopping and was very accommodating. I will highly recommend this hotel for a stay and will stay here again during my next trip.
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Accommodation's Reply
17 Mar 2026
Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your wonderful review and for choosing to stay with us from March 6th to 10th. We are truly delighted to know that you enjoyed our strategic location with easy access to KL Sentral and the vibrant surroundings of Bukit Bintang, with its variety of food, shopping, and nightlife options. It is especially rewarding to hear your kind compliments about our team. We will be sure to share your appreciation with Sagor for his excellent housekeeping service, as well as Ariffin for his helpful and accommodating assistance at the concierge. Your recognition truly means a lot to them. Thank you as well for your kind recommendation. We are delighted to know you plan to stay with us again, and we look forward to welcoming you back for another memorable experience in the near future. Best Regards, Norizan Binti Yaacob General Manager
Ngoc K. N. P.
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9.4
/10
Reviewed 9 week(s) ago
The staff were very helpful when I wanted to reserve a room, as I had booked two consecutive days but the name on the booking was different.
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Accommodation's Reply
17 Mar 2026
Dear Ms. Ngoc K. N. P, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your kind feedback. We are delighted to hear that our team was able to assist you smoothly with your reservation, especially in arranging your consecutive bookings despite the different names. Providing helpful and seamless service is always our priority, and your kind words truly encourage our team to continue delivering their best. We look forward to welcoming you back for another pleasant and hassle-free stay in the near future. Best Regards, Norizan Binti Yaacob General Manager
Y***a
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Leisure
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9.4
/10
Reviewed 10 week(s) ago
The location is incredibly strategic. It's within walking distance to the iconic crossing at Bukit Bintang, Lot 10, Alor, Pavilion, Sungei Wang, and more. The rooms are spacious and comfortable. They're cleaned daily. If available, request a room with a connecting door. The view from the room is also stunning.
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Accommodation's Reply
17 Mar 2026
Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your wonderful review. We are delighted to know that you enjoyed our strategic location, allowing easy access to the vibrant attractions around Bukit Bintang. It’s great to hear that you found our rooms spacious, comfortable, and well-maintained by our housekeeping team. We’re also pleased that you appreciated the stunning view from your room and found the connecting room option convenient. Your kind recommendation truly means a lot to us. We look forward to welcoming you back for another memorable stay in the near future. Best Regards, Norizan Binti Yaacob General Manager
A***e
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Leisure
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9.4
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, I just wish there were softer pillows.
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Accommodation's Reply
17 Mar 2026
Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your kind feedback. We are delighted to hear that you found our team friendly and welcoming, as providing excellent service is always our top priority. We also appreciate your comment regarding the pillows. Please rest assured that we will take your feedback into consideration as we continuously look for ways to enhance our guests’ comfort. In the future, should you have any preferences, please do not hesitate to inform us, and we will do our best to accommodate your request. We look forward to welcoming you back for an even more comfortable stay. Best Regards, Norizan Binti Yaacob General Manager
Hilda S.
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
The hotel staff was friendly and very helpful at check-in and it's close to everything.
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Accommodation's Reply
26 Feb 2026
Dear Ms. Hilda S, Greetings from Hotel Royal Kuala Lumpur! Thank you for your wonderful feedback. We are delighted to know that you found our team friendly and very helpful during your check-in experience. It is also great to hear that you enjoyed our convenient location close to everything. Your kind words truly encourage us to continue delivering warm hospitality and excellent service to all our guests. We sincerely look forward to welcoming you back for another pleasant stay. Best Regards, Norizan Binti Yaacob General Manager
M***a
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
The staff are friendly and great location, recommended...
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Accommodation's Reply
26 Feb 2026
Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your kind review and recommendation. We are delighted to hear that you found our team friendly and enjoyed our convenient location. Your positive feedback truly motivates us to continue delivering excellent service to all our guests. We look forward to welcoming you back again in the near future. Best Regards, Norizan Binti Yaacob General Manager
Tjhin S.
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10.0
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly and easy to check in.
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Accommodation's Reply
25 Feb 2026
Dear Mr. Tjhin S, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your experience. We are pleased to know that our team made a positive impression and that your check-in was smooth. Your kind words will be shared with our staff as encouragement. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Norizan Binti Yaacob General Manager
J***f
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Leisure
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10.0
/10
Reviewed 12 week(s) ago
Good hotel in Kuala Lumpur and next will back
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Accommodation's Reply
21 Feb 2026
Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your kind review and for choosing to stay with us at Hotel Royal Kuala Lumpur. We are delighted to know that you had a good experience with us and that you plan to return on your next visit to Kuala Lumpur. Your support and confidence in our hotel truly mean a lot to our entire team. We look forward to welcoming you back again soon for another pleasant and memorable stay. Best regards, Norizan Binti Yaacob General Manager
Ahmad
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Leisure
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10.0
/10
Reviewed 13 week(s) ago
I highly recommend this hotel. It's easy to get everywhere.
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Accommodation's Reply
18 Feb 2026
Dear Mr. Ahmad S, Greetings from Hotel Royal Kuala Lumpur! Thank you very much for your kind recommendation. We are delighted to hear that you found our hotel convenient for getting around and enjoyed your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit. Best regards, Norizan Binti Yaacob General Manager
Verified Traveler
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Leisure
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10.0
/10
Reviewed 15 week(s) ago
I'm very satisfied with the service, room, and location. So near Pavilion, Fahrenheit, Lot 10, Sungei Wang Plaza, and many delicious food merchants around.
1 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your feedback. We’re delighted to hear that you were very satisfied with our service, room, and location. It’s wonderful that you enjoyed our central location and the easy access to Pavilion, Fahrenheit, Lot 10, Sungei Wang Plaza, and the nearby dining options. We look forward to welcoming you back for another enjoyable stay in Kuala Lumpur. Best regards, Norizan Binti Yaacob General Manager
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