During my time renting this apartment, the second worst experience. It was indeed our fault for not reading the reviews, only looking at the photos. Until I only stayed for 1 night even though I paid for 3 nights. We were very disappointed with the facilities and the response of the manager/owner because: 1. The manager/owner was very irresponsible. Usually when I book, the manager/owner will immediately contact me. But this time I was the one who contacted me repeatedly, even promising to tell me how to check in until I contacted them several times before they gave me. Then when we arrived at the apartment, how come we were told to use someone else to get the key from their mailbox. 2. The mattress was very uncomfortable because it felt springy because it wasn't a spring bed. Then the pillowcase was really dirty like it had been used and had strange stains. Basically, it looked like the sheets hadn't been changed, etc. were used by someone else. 3. No towels, toiletries, or even drinking water were provided. It didn't match the photos. 4. It was so noisy that I couldn't sleep. I only went to bed at 5 am.

I booked a room at the Taglin Apartments through the Rudys Taglin app, and after payment, I checked in. However, upon entering the room, trash from the previous guest was everywhere.

Slow response, the bathroom and front door lights were out, the water closet's water gun was broken, and the water heater was not functioning. The sofa was dirty (stained and dusty), the bed was not clean, the TV and Wi-Fi were not working, the sink was dirty. Slow response.

Wi-Fi is unavailable. The room is uncomfortable and cramped. The electricity is out, so you can't turn on the AC and water heater simultaneously. There's no welcome drink. I won't be returning to this apartment.

Highly not recommended. There was nothing, not even tissues. There was no toothpaste, the shower didn't work, there was no hand soap, and the room smelled and was dirty.

The room was OK, clean, the bed was OK and as ordered. Overall, it was OK and comfortable. The downsides: the AC wasn't cold enough, the shower wasn't powerful enough, and we didn't meet the apartment management because we picked up the keys in person after the transfer.

The room was stuffy, the bottom mattress was only covered with a blanket, no sheets, yellowing walls, repaired windows, dirty yellowing sofa.

Long response, deposit refund is also a bit late.

As you can see from the photos and videos, I stayed for three days, with a stuffy room, dusty sheets, and a similar atmosphere. The bathroom light went out on the second day. I complained, and they told me to get a replacement light downstairs to replace it myself, which I refused. The bedroom door was difficult to open. This apartment requires special maintenance, not for rent.

It's kept clean, when I went there it was all dusty, the walls were like that and there were lots of insects, cockroaches.

The room didn't match the description. There were no towels or soap for bathing. The management was slow to respond.

When I arrived at a place like this, it seemed unsuitable and the mattress was torn 🥹

The room was very uncomfortable, the mattress was hard, the TV wouldn't work, and the bathroom spray was broken. If you intend to rent it, you have to pay attention to whether the facilities are still adequate or not. Very disappointed.

The owner is very friendly. The rooms are clean, the view is great, the swimming pool is great, and there's direct access to the mall. Awesome!

Strategic location, check in time, owner is very cooperative.

Checking in was difficult, and the broker was uncooperative. The TV was off, and the Wi-Fi was down, even though the signal was good there, making it difficult to buy or order food. Furthermore, the information stated there was one sofa, but it wasn't. There was only one folding mattress. The sheets were itchy and had traces of fried food. Please pay more attention to cleanliness. Thank you.

It doesn't match the photos. There's no drinking water, no toiletries, and no stove. Basically, you just sleep and shower there. You have to collect your own trash; if you don't, you won't get your deposit back. The mattress, sheets, and pillowcases smell and are dirty, and the AC is HOT.... You also have to pay a 400,000 IDR deposit, which is only returned after 24 hours. The refund was only given after we called, so there's no initiative from the apartment manager or owner. When checking in, the owner was very difficult to contact, and we waited for an hour. WhatsApp and phone calls went unanswered, and after a long time, the phone was picked up and we were able to check in, and even then, we had to transfer a deposit. We don't know who the manager is; check-in and check-out are only via WhatsApp. I'm not attaching photos because this review is clear and factual. The point is, staying here is just to sleep and don't expect any amenities or anything else.

As per the photo, it can accommodate up to three people because it has 1 bed + 1 pull-out bed. Check-in/out service is clear. There is a balcony with a city view. It's in the same building as Pakuwon Mall Surabaya, so finding food and sightseeing is easy. There's a pool and fitness center. Worth it, got it for 350k from the app, with a 400k deposit.

To enter, you have to contact the owner, guys, according to the number on Traveloka... using a deposit and 100 percent trustworthy... the view and location are quite tricky, but the location and surroundings are very comfortable

Yesterday, upon check-in, the bedcover was torn, there were stains on the sheets that looked like blood, the Wi-Fi was unavailable, and there was difficulty contacting the staff during check-in. The AC wasn't cooling. They asked for a security deposit upon check-in, but it wasn't returned, citing the smell of cigarettes, even though they were smoking outside on the balcony. We highly recommend not staying here.