Excellent location next to a train station . Extremely friendly and helpful reception staff . Free soft drinks and a bottle of prosecco in the fridge in the room was very kind . Lovely breakfast cooked to order. The cleaners for the room were very thorough and there a nice rooftop hot tub. We really enjoyed our stay at the Loft Hotel

Lovely hotel. Great location. Room was very nice. Breakfast was fabulous. Pizza restaurant great too.

The staff was very helpful

Dark, modern, spacious and comfortable room. The bathroom was spacious, but the shower cubicle was tiny. Welcome bottle of bubbly a nice touch and free juice and soft drinks in the mini fridge. Included Breakfast was excellent. Lots of delicious continental buffet options then you can also order a cooked item such as omelette etc if you want! . Great Italian restaurant and bar on site. Quite well-located, about 20 minute walk to the gorgeous Old Town Market Square, a train station next door and a cheap Uber ride from main station. Recommend.

Lovley hotel, the staff were all very friendly and helpful. There was a good choice for breakfast and cooked food was freshly made to order. Only downside is that it is on a very busy corner but it didn't spoil our stay.

Lovley hotel, very comfortable bed and stylish rooms. Even a complementary bottle of prosecco on arrival. The only downfall which isnt even the hotels fault is the noise of the trams outside. If you aren't used to noise at night they can be disruptive which is a shame as its a great hotel.

The staff were great and the rooms were stocked with whatever you need (all included in the stay). However for me, my room was right on the corner of the building and the screeching from the tram on the street outside was so loud all night. Added to this the mattress was sagging, making for a bad night's sleep. The sauna is good but small. A water cooler and fresh towels are needed in the space. Also need to sort the gap at the top of the door as it lets all the heat out.

Spotlessly clean hotel, with very helpful staff, great breakfast and the location was perfect. Being an adults only hotel helped

The stay would have been perfect if the staff understood English or if we had known some Polish. Other than that, the stay was excellent. The food in the cafe was awesome. The breakfast buffet was star quality. The room was so unique . We loved it.

A fantastic location with easy access to the City, 5 minute walk to the square, 10 minutes to the Jewish Quarter or Castle. Staff very helpful, great Breakfast, fantastic value for money. Only downside... Rooms are great but lack storage if you're staying for a few days and like to unpack. That said, they will deliver extra furniture to your room if required (seriously). We wouldn't hesitate to stay again.

A fantastic location for visiting both Old Town and the Jewish Quarter.

Nice hotel, some minor wear and tear but overall a lovely room and the breakfast was great and it was giid having the jacuzzi on the roof. It was a bit of a walk to the square but that didn't bother us. The negatives were the noise. It is on a busy road and we could hear the trams late into the night and then early onnthe morning. The blinds let the light in in the morning. There are broken floor tiles on the roof.

Location to amenities , room and cleanliness brilliant . Only criticisms - lack of drawers/hanging space for clothes in room …(but they did offer to bring in storage ) …can be quite noisy as next to a main road …selection of food at breakfast could be more extensive …very minor things - we wouldn’t hesitate to return as the cleanliness of the rooms and location to transport/old town was spot on.

We was luckily enough to stay in suite 51 with our own private jacuzzi . It has 2 bedrooms and a living , each bedroom has its own on suite . In addition from the living room there is another bathroom which is actually larger with a rain shower . Room was a bit tired , lots of bangs /knocks etc . There are are few loose wobble tiles outside near the jacuzzi , and the outside just needs a good clean . The breakfast had lots of meats/cheeses /cereal . Then there’s a hot menu which you can order from . The crepes are really good . Location is right next to the train station, litterly . You can definitely hear the trains as they run straight passed, so not great if you are a light sleeper . Didn’t bothered me , seemed to start around 05:00. And the free water /soft drinks /sparkling wine was much appreciated. Would I return , definitely of the occasion aroused .

We enjoyed dinner in the restaurant twice. Food and cocktails were lovely. Decent prices. Although breakfast was included we didn't go as we are not big morning eaters. Jacuzzi on the roof was excellent. So relaxing with superb views. Mini beer being refilled daily was a brilliant touch and a free welcome bottle of prosecco. Would 100% recommend to anyone visiting Krakow.

Opposite train station so excellent for travel. 8-10 mins walk to main square. Staff very helpful and very pleasant. We were on B&B and food variety was plentiful. Rooms very spacious and clean, only negative was maid didn’t come to clean room until after 4 on day 3&4 and that was when we were back in room. Hot tub was fantastic and a lovely end to the night every day of the stay. Would definitely stay at hotel again if we visit Krakow.

Great hotel with excellent sauna and jacuzzi on open roof. There is oven baked pizza in restaurant and great breakfast

Didn't like the dark gloomy room and bathroom or living out of suitcase. Very noisy as trams and trains going by all night. Bar restaurant was fab and our little haven after busy days. Breakfast was great. Close to the station is a bonus for travel but obviously the noise is a downside for travel. Staff were wonderful however would not stay here again due to the rooms.

Had a lovely stay. Staff were lovely and very helpful. Breakfast had a wide variety of options. Prosecco and mini bar were a nice touch. Central location, within walking distance of the Jewish quarter and old town and very handy for the train.

We booked to stay here because of the location, only a 2 min walk from the train station and approx 10 mins walk to the main square. The hotel exceeded our expectations in almost every area. The rooms are clean, spacious and modern. The TV has Chromecast which makes it easy to stream content from your phone or tablet which is something that so many hotels lack but enhances a stay for very little extra cost. There is a mini fridge that contains water and soft drinks that are free and is restocked daily. Breakfast is a mix of a buffet and cooked to order, all of which is a high standard. There is a sauna and hot tub available for no extra cost but we did not use these. In summary... Clean, modern, fantastic location. Would absolutely stay here again