DoubleTree by Hilton Antalya City Centre

Explore DoubleTree by Hilton Antalya City Centre
8.8
Very Good
From 545 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.8

Traveler Reviews DoubleTree by Hilton Antalya City Centre

Number of reviews per page
20
40
Top reviews
Yulia
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Every was great
Di
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great stay.Front staff are very nice
Nadeem
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All is good, but it was extremely noisy
Nadeem
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I recently stayed at the DoubleTree in Antalya City Centre, and while the overall experience was positive, a few key issues unfortunately diminished what could have been an excellent visit. Upon arrival, the check-in process was unexpectedly stressful. The front desk staff appeared inattentive and failed to provide even the most basic information about breakfast times or available hotel facilities. What should have been a smooth welcome instead felt disorganized and indifferent. To make matters worse, I was informed that a deposit had to be made immediately at check-in. After two of my cards were unsuccessfully processed, I was left with no option but to venture out into the dark to find a cash machine — something I found both inconvenient and unsettling, especially after a long journey. I was also quite taken aback to learn that guests are required to use only Hilton-affiliated taxis, with staff warning that Uber drivers could be fined for collecting passengers. This policy not only seemed unreasonable but also created an uncomfortable situation in which I felt pressured and even hassled by an on-site Hilton driver. While the property itself is pleasant and well maintained, and the overall stay was not without its positives, these early experiences left a lasting impression. For a hotel under the Hilton brand, I expected a far higher standard of professionalism, communication, and guest care.
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michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and modern.
Maciej
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Nice and stylish hotel with excellent service. Everything I would expect from DoubleTree by Hilton.
Saqib
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Poor breakfast, barely warm scrambled eggs,
faisal
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Good Hotel and excellent breakfast .
Kiran
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Definitely not a five star hotel, i have been to other five star hotels which are far better and superior to this particular hotel.we had a 5 day stay and housekeeping would only leave 2 bath towels and 2 small towels (for 3 adults)-No bath robes provided and the mini bar was totally empty!! .Also had aunfortunate incident at breakfast in the sage restaurant when I tried to get some hot water for my tea unbeknown to myself the cup i picked was cracked and leaked hot water all over my hand and my middle finger got burnt! It took the staff 10 minutes to get me some ice and tried to keep it hush hush and the staff apparently didn’t know the complaints procedure and english!!
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Brooke
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Very welcoming staff. Super clean. Excellent breakfast - they have my favorite hotel breakfast - including a honey comb and maple syrup. There is something for everyone.
HARIS
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Good cervice
Wahidullah
icon-Leisure
Leisure
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

They are not respect to the guest
james
icon-Business
Business
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Breakfast good, car park good, room good, minus one star because it’s not a relaxing part of town - literally nothing to do or see there
Mohammad
icon-Leisure
Leisure
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Well for vacationers this is NOT the hotel of first choice. This hotel serves airline crews and business folks. I will NOT stay there if your are on action in Antalya
Daniel
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The hotel itself looks lovely, lovely spa and friendly staff, BUT it’s so noisy, it’s impossible to sleep (room 2133), in addition nothing seemed to work (phone didn’t ring reception, hair dryer broken, light switch broken, ac broken), but really the noise is the issue, it’s impossible to sleep
Darren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great service friendly staff the room was comfortable liked chilling out in the sauna before going to bed, will be back in the future.
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very enjoyable staff. Lovely hotel, rooms and staff. Excellent quality. Roof pool area was lovely.
sanjay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good location convenient very safe
Rafsan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Staff were very welcoming, lobby area is beautiful. Rooms are excellent and AC is perfect for a hot country like Turkey. Next to the old city harbour and food is no issue, 5 min walk away is MarkAntalya shopping centre and a lot of local food place. Excellent location
Hussein Abdel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Management was lacking professionalism and common customer service practices
Number of reviews per page
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