Ronald
with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Firstly, I’ve traveled extensively and never complained about a hotel but this have one was really bad.
Hotel staff at front desk unwelcoming and rude. Shockingly poor experience compared with all the other hotels we stayed at in Italy.
Our room smelled oppressively like cologne or chemical scent. Clearly they’re masking other smell. It smelled so bad I got an headache and our clothes smelled for hours after only 30 minutes in the room. Also the Bathroom smelled oppressively heavily of cleaning supplies. Stayed in the room 30 minutes and finally just decided to move to another hotel because it was so awful. Even opened windows etc to try to relieve it.
Notified front desk and they were not helpful. The staff is under-trained.
Aside from all this - the rooms are really small and not worth it, we stayed in better hotels in Venice and paid the same or less. This hotel should be rated much more poorly, ignore the ratings and reviews and safe yourself from this awful experience.
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