7.4
Pleasant
From 527 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.2

Meal

7.6

Location

7.4

Service and Facilites

7.3

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Traveler Reviews OYO 630 Green Lake View Syariah Cimanggis

Number of reviews per page
20
40
Customer reviews
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Miranthi E. P.
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6.0
/10
Reviewed 155 week(s) ago
The rooms do not match the photos in the gallery at all. I ordered 3 rooms, each room only available 1 towel. The reason from the manager, is because all the full towels are used. I think it should have been prepared beforehand, the apartment lift is like a freight elevator. Road access is also very narrow. Anyway not recommended at all.
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5 people find it helpful
Accommodation's Reply
14 Jul 2022
We apologize for the inconvenience. We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Alysia A.
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5.4
/10
Reviewed 158 week(s) ago
Waktu datang ke sini kaget banget kirain udah termasuk kolam renang taunya bayar lagi waterparknya.
+3
4 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Nayara! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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Aji P.
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6.0
/10
Reviewed 158 week(s) ago
The walls of the room have lots of graffiti, the bed was not made up when checking in, the power plug was loose, the public facilities were not good (the lift was not feasible). AC, TV, & KM are quite ok.
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5 people find it helpful
Accommodation's Reply
30 Jun 2022
Sorry for the hassle you faced, Andri, We've marked a note for your experience this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Hello, Jane
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GANDAJATI S.
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5.4
/10
Reviewed 159 week(s) ago
The room door is dragging, the lock is difficult to pull. Sheets, blankets, pillowcases were dirty. The glass door inside couldn't be opened. Did not get toiletries and towels. The tv antenna cable was dislodged like it was broken. Please, if someone has stayed overnight, pay attention to the cleanliness. Dirty AC is not cold enough.
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4 people find it helpful
Accommodation's Reply
30 Jun 2022
We apologize for the inconvenience. We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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basuki n. p.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 162 week(s) ago
The hotel room smells musty, the blanket is dirty, the pillows and sheets have yellow spots, the bathroom is dirty, very disappointing. After knowing the condition of the room like that, sorry I immediately checked out, moved to stay at another hotel.
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4 people find it helpful
Lukita F.
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6.0
/10
Reviewed 166 week(s) ago
Semua yang ada di kamar kotor. Lantai kotor, jijik, kaya tidak dipel. Kolong dipan kaya rumah angker. Sprei kotor seperti tidak dicuci. Wastafel kotor. Bekas puntung rokok di atas lemari baju. Hordeng dekil. Kamar mandi ada sampah. Dan lain sebagainya. Pokoknya tidak recommended. Saya sangat menyesal.
7 people find it helpful
Accommodation's Reply
22 Apr 2022
Hi, Lukita! We are truly sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Ivy
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Amiyatun
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5.1
/10
Reviewed 170 week(s) ago
The receptionist is bitchy. The problem is that Q is not from the area, so I don't know if it's an apartment for a hotel either. I waited outside in the rain. The receptionist was contacted but cuex. I often go in and out of hotels of Oyo class to 5 stars but they are not friendly like this hotel. The place is dirty, rarely cleaned. Other guests were annoying because I liked to knock on my door inviting acquaintances. I will not return to this hotel even if it's free.
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3 people find it helpful
Accommodation's Reply
24 Mar 2022
Hi, Amiyatun! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Erwin S.
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5.2
/10
Reviewed 172 week(s) ago
Ada noda sesuatu di spreinya sangat terlihat masih baru sekali. Saya curiga kamar saya bekas ada yang pakai. Kolong kasur dan lemari buanyak banget sampah, tiap sudut ruangan selalu berdebu, lantai wc yang berlumut. Sangat sangat tidak rekomendasi.
4 people find it helpful
Accommodation's Reply
16 Mar 2022
Sorry for the inconvenience caused, Erwin! We've marked a note for the experience you had with us to ensure your next stay is a pleasant one. Have a beautiful day ahead. Regards, Amina!
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ibrahim h.
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5.5
/10
Reviewed 172 week(s) ago
The sheets and pillowcases look dirty, smell of cigarettes, lots of cigarette butts, the air conditioner is not cold enough. In the room I occupied there was a hanging mask. Either it wasn't taken when it was cleaned, or it wasn't cleaned right.😓. But the hot shower water is joss. Service is also no problem. Only the rooms are not ok. There is a price and there is quality.
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3 people find it helpful
Accommodation's Reply
16 Mar 2022
Hi, Abraham! We never want our guests to face this kind of problem. As we understand the type of hassle our guests face, we apologize. We have informed our team about this to take appropriate steps to ensure it doesn't happen again. Regards, Amelia.
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mustanginah
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4.8
/10
Reviewed 181 week(s) ago
The room is dirty, shabby, the bathroom has lots of worms, the room smells of a lot of dust, advice find something else than not being comfortable sleeping here.
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14 people find it helpful
Rifki
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6.0
/10
Reviewed 184 week(s) ago
Many have leaked water taps or the shower is leaking, the level of cleanliness is not good, please pay attention again.
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3 people find it helpful
DZIKRA R. A.
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4.8
/10
Reviewed 190 week(s) ago
The rooms are really dirty, the room facilities are also bad, it's really not comfortable to sleep here.
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2 people find it helpful
ariin s.
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5.5
/10
Reviewed 192 week(s) ago
AC panas banget, pintu balkon terkunci, jorok banget, kaya gapernah bersihin (sapu/pel), 2 kali kesini kirain yang pertama emng pas kbagian yang jelek aja, ternyata yang kedua lebih mengecewakan
2 people find it helpful
Ricky P. S.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 202 week(s) ago
Jorok banget tidak recommend
4 people find it helpful
Cahya Y.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 225 week(s) ago
Before booking this hotel, I had seen the reviews that were not good, but still understandable because it was a cheap hotel, what to expect. But when I checked in, it turned out really bad! Entering the room, the AC is still on, the condition of the room is dirty, the floor is still wet, as if someone really new in it. For the rest, please see the photo I uploaded. How dirty.
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6 people find it helpful
Accommodation's Reply
10 Mar 2021
Hi Titi Cahyaning Frank Yuriswadi! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Bayu!
Rindi N.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 227 week(s) ago
very bad, unfriendly service, very bad facilities
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6 people find it helpful
Accommodation's Reply
10 Mar 2021
Hi Rindi Nurdiansyah! We never expect any of our guests to face this kind of problem.Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards,Budi!
Irfan F.
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5.4
/10
Reviewed 234 week(s) ago
Dirty bed linen, unfriendly workers.
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3 people find it helpful
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Sekar
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5.8
/10
Reviewed 235 week(s) ago
Get a room that is not clean, indeed at a low rate, but yes, if the room is sold, it should be cleaned first.
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3 people find it helpful
Accommodation's Reply
19 Dec 2020
Sorry for the inconvenience, Sekar Mayang. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Dewi!
Debby S.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 238 week(s) ago
No towels, dirty room.
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2 people find it helpful
Ellen A. W.
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6.0
/10
Reviewed 238 week(s) ago
Delu never used Oyo soap towels and Redy mineral water, but there are not 22 of them here.
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1 people find it helpful
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