Aston Kartika Grogol Hotel & Conference Center

Explore Aston Kartika Grogol Hotel & Conference Center
8.7
Very Good
From 4,999 reviews
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Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Aston Kartika Grogol Hotel & Conference Center
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Bedroom (108)
Room Space (100)
Staff Friendliness (98)
Bathroom (97)
Ambiance (94)
Accessibility (87)
Hotel Area (87)
Distance to City Center (82)
Taste (79)
Check-in/out Time (73)
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Traveler Reviews Aston Kartika Grogol Hotel & Conference Center

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Customer reviews
D***N
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9.4
/10
Reviewed 3 day(s) ago
Happy and satisfied staying here
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Verified Traveler
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10.0
/10
Reviewed 1 week(s) ago
The hotel is located in the city center, making it easy to access the places we wanted. The food is varied and delicious.
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Y***i
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Business
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10.0
/10
Reviewed 2 week(s) ago
The staff is very helpful. Keep it up.
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M***o
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Business
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8.5
/10
Reviewed 2 week(s) ago
Strategic location, quite large room
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M***a
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Staff very friendly and helpful
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M***o
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10.0
/10
Reviewed 3 week(s) ago
It is great to stay in ASTON Kartika Hotel
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g***a
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Business
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9.1
/10
Reviewed 3 week(s) ago
Always stay at Aston when I go to Jakarta
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2 people find it helpful
E***e
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Comfortable, impressive and the food is ok
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g***a
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Business
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9.7
/10
Reviewed 5 week(s) ago
I always stay at Aston when I go to Jakarta. I really like the location, atmosphere, cleanliness, and friendliness.
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J***e
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Leisure
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8.1
/10
Reviewed 6 week(s) ago
everything is ok but the service at the fitness facility is not friendly.
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Deny W.
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Business
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8.5
/10
Reviewed 6 week(s) ago
Comfortable and close to everywhere.. The city view room is cool
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1 people find it helpful
J***o
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10.0
/10
Reviewed 6 week(s) ago
Best service, complete facilities
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Jackson
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly even though I didn't get a king bed and the room was quite satisfying and spacious. I got a birthday cake while staying here and hopefully I will stay again next time. Thank you Aston Kartika Grogol. Always be successful 🙏🙏
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Accommodation's Reply
12 Nov 2025
Dear Valued Guests, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a great experience with us. We always welcome you back. Best regards, Management
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Yudhi B. s.
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Medical
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10.0
/10
Reviewed 7 week(s) ago
It was a great stay at Aston
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Accommodation's Reply
12 Nov 2025
Dear Valued Guests, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a great experience with us. We always welcome you back. Best regards, Management
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almida
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10.0
/10
Reviewed 7 week(s) ago
The hotel is nice and comfortable, but some of the menu items need to be changed because some of them taste salty.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you for your review and your satisfaction with the comfort of our hotel. We also appreciate your comments regarding the taste of some of the food items. We have forwarded these comments to our team for further consideration and evaluation for future services. We are very pleased that you were satisfied with your stay with us and we sincerely hope to welcome you back again on the next occasion. Management
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A***i
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Leisure
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9.7
/10
Reviewed 9 week(s) ago
safe, comfortable, and clean, and close to campus.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guests, Warm greetings from Aston Kartika Grogol. We appreciate your review and are glad to know that you had a great experience with us. We always welcome you back. Best regards, Management
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I***a
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Staycation
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7.8
/10
Reviewed 9 week(s) ago
The short-haired female receptionist was quite rude, so when the room wasn't ready she had to ask again.
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2 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for any inconvenience, especially regarding the front desk service, which certainly did not meet our expectations. We have passed your comments to the relevant team for their consideration and further improvements. We appreciate your understanding and we sincerely hope to welcome you back again for an even more enjoyable experience on your next visit. Management: Aston Kartika Grogol
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M Tian A.
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10.0
/10
Reviewed 10 week(s) ago
Very good service and close to mn2
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Accommodation's Reply
13 Oct 2025
Dear Guest, Warm greetings from Aston Kartika Grogol Hotel & Conference Center. Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit. Sincerely, Management
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S***d
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10.0
/10
Reviewed 11 week(s) ago
A comfortable place near the famous campus in Jakarta, Trisakti University
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Guest, Warm greetings from Aston Kartika Grogol Hotel & Conference Center. Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit. Sincerely, Management
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I***i
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Staycation
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6.7
/10
Reviewed 11 week(s) ago
When I checked in (checked in at 12 midnight after my anniversary dinner with my husband), I clearly said to make sure I had a double bed. I even booked a double bed. When I entered the room, I was given twin beds. My husband and I had separate beds? When I called the receptionist, they casually said it was full. Why did I book so far in advance? I won't be coming back to stay here again. The receptionist was really stupid and poor housekeeping came at 1 am to move the beds to make them one. Putting them together is still uncomfortable!!!
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Guest, Thank you for taking the time to share your review. We apologize for any inconvenience, particularly regarding bed placement and receptionist service. We understand this situation has certainly inconvenienced you, and we have passed this feedback on to the relevant team for immediate evaluation. We are committed to continuously improving our service and look forward to welcoming you back for an even better experience. Sincerely, Management
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Number of reviews per page
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