Hello dear friend Phung!
I am the Hotel Manager, I have read your feedback for the hotel
It's sad that the hotel has not left a good impression on her even though everything and facilities are always well taken care of. Small hotel but the quality of the room is number one in the area, modern furniture, large and airy space
The hotel has changed a bit in terms of staff in the past time, so they are not proficient, I hope you understand. I will fix this problem immediately so that it won't affect other guests in the future
I'm so sorry
Hope to have the opportunity to serve you for the next time
Thank you