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Golden Tulip Springhill Lampung

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Overall Ratings & Reviews Golden Tulip Springhill Lampung

Traveloka (4,559)

8.7

Very Good

From 4,559 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Golden Tulip Springhill Lampung

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Staff Friendliness (290)

Room Space (269)

Ambiance (265)

Bedroom (265)

Taste (235)

Hotel Area (231)

Bathroom (226)

Variety (226)

Distance to City Center (223)

Family Friendly (220)

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Traveler Reviews Golden Tulip Springhill Lampung

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Customer reviews

Verified Traveler

8.5

/10

Reviewed 2 day(s) ago

As soon as you enter the lobby, you'll be greeted by a variety of games for both children and adults. There's congklak, chess, foosball (table soccer), and air hockey. So, while waiting to check in, the kids can safely play. The swimming pool has two sections for children and adults (it's not too deep, about 1.2 meters). We booked a family suite with a bathtub, so if you haven't had enough swimming, you can continue swimming in your room. We had a very enjoyable and satisfying 3 days and 2 nights there. Hopefully, we can return another time.

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Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you so much for taking the time to write a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know that you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, Management

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taufik m.

Leisure

10.0

/10

Reviewed 4 day(s) ago

This is a very well-maintained hotel, with excellent service and exceptional cleanliness. Please maintain it. Thank you.

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Accommodation's Reply

06 May 2026

Dear Mr. Taufik, We greatly appreciate you taking the time and effort to write such a detailed review. We are delighted to hear that your experience with us was unforgettable. Our team is always committed to providing the best service, and reviews like this are a great encouragement to all our staff. Thank you for choosing Golden Tulip Springhill Lampung! Sincerely, The Management

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agus p.

Staycation

10.0

/10

Reviewed 6 day(s) ago

It was a memorable experience staying at Golden Tulip, starting from the friendliness of the staff, the spacious parking area, the cleanliness that was maintained, and it was very comfortable for families.

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Accommodation's Reply

03 May 2026

Dear Mr. Agus, Thank you very much for taking the time to write a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know that you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, Management

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J***a

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly and the view is beautiful.

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Accommodation's Reply

29 Apr 2026

Dear Guests, Thank you very much for staying at Golden Tulip Spring Mountain Nanban Hotel. We are delighted to hear that you enjoyed your stay. We sincerely look forward to welcoming you back again. Thank you again. The Hotel Management Team

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Aulia C.

10.0

/10

Reviewed 1 week(s) ago

Very comfortable, thank you Ms. Amel for helping me.

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Accommodation's Reply

29 Apr 2026

Dear Aulia, we sincerely thank you for taking the time to leave such a detailed review. All the staff at Golden Tulip Springhill Lampung are deeply grateful for your valuable feedback. We are delighted to hear that you had a satisfying stay, and your feedback serves as a great motivation for us to provide the best service possible. We look forward to seeing you again. Thank you. Sincerely, Management

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J***i

Business

9.4

/10

Reviewed 2 week(s) ago

I stayed for two nights in an executive room with a sea view. The room had a spacious balcony overlooking the sea and mountains. The room was very comfortable, and upon entering, there was a welcome meal. Perhaps the room layout was a bit lacking, as upon opening the door, you were immediately greeted by a wardrobe. The hotel staff was friendly, and the breakfast menu was varied, but the vegetables were a bit cold. Other than that, everything was fine. If I go back to Lampung, I would definitely stay here again.

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Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Thank you very much for sharing your honest and detailed experience. We are delighted to hear that you enjoyed the comfort of the Executive Room with sea view, the balcony facing the sea and mountains, and the warm welcome from our team. We are also pleased to hear that you enjoyed our varied breakfast menu. We appreciate your feedback regarding some of the vegetables served at breakfast not being hot enough. This is something we will investigate immediately to ensure the quality and temperature of our food are improved. We hope to welcome you back again for an even better experience when you visit Lampang. Sincerely, The Management Team

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M***D

6.9

/10

Reviewed 2 week(s) ago

Ordered 2 rooms, was given 1 room first, said to process the other 1 room, arrived at 15.21 while the minimum check in is 14.00.

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Accommodation's Reply

29 Apr 2026

Dear Mr. Muhammad, Thank you very much for sharing your honest and detailed experience. We greatly appreciate your trust in choosing our hotel. We particularly appreciate your feedback regarding the lengthy check-in process and, especially, the room not being ready at the time of your booking. We apologize for this inconvenience and understand that this did not meet your expectations. Such feedback helps us to further improve the quality of our service, especially in ensuring that rooms are properly available in the future. We hope to welcome you back again with an even better and more comfortable experience. Sincerely, The Management Team

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C***a

8.8

/10

Reviewed 2 week(s) ago

Nice hotel, very complete facilities. Unfortunately, the TV isn't a smart TV, so you can't watch Netflix and YouTube.

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Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Thank you very much for your detailed and honest feedback. We are pleased to hear that you were satisfied with our hotel facilities. We understand your concern regarding the lack of smart TV functionality in the rooms, which prevents access to streaming services such as Netflix and YouTube. We value your valuable feedback and will strive to improve our facilities further. We hope to welcome you back again for an even more enjoyable experience on your next stay. Thank you again, The Hotel Management Team.

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Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

It's very pleasant, clean, fragrant, and comfortable. You can't go wrong staying here.

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Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Thank you for sharing your positive experience with Golden Tulip SpringHill Lampang. We are delighted to hear that you enjoyed your stay and hope to welcome you again in the future. Sincerely, The Management Team

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A***a

10.0

/10

Reviewed 2 week(s) ago

Always satisfied because the room is spacious plus a balcony, the sea view is also great. Ms. Amel and Mr. Dian are also helpful 👍🏻👍🏻

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Accommodation's Reply

28 Apr 2026

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I***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

Good service, friendly staff, calm atmosphere

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Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Your positive review is a great encouragement to our team. Thank you for staying with us and sharing your experience. We hope to welcome you again! Sincerely, The Management

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J***a

9.7

/10

Reviewed 3 week(s) ago

The view is nice, directly facing the beach

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Accommodation's Reply

28 Apr 2026

Dear Customer, thank you for sharing that you had a wonderful experience at Golden Tulip Springhill Lampung. We are delighted to hear that you had an enjoyable time. We look forward to seeing you again on your next visit! Thank you. Sincerely, Management

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A***A

8.5

/10

Reviewed 3 week(s) ago

Clean, comfortable, delicious food, lots of choices.

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1 people find it helpful

Accommodation's Reply

18 Apr 2026

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Y***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel is very comfortable, sleep is quality.. All the tiredness from the trip is gone.. Even late check-in is served in a friendly manner.. Thank you GTS.. The room is spacious and clean.. The breakfast menu has many variations..

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1 people find it helpful

Accommodation's Reply

18 Apr 2026

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m***d

Leisure

9.7

/10

Reviewed 3 week(s) ago

The rooms are clean and spacious, the service is also excellent.

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Accommodation's Reply

18 Apr 2026

Dear Valued Guest, Your positive review is a great encouragement to our team. Thank you for staying with us and sharing your experience. We hope to welcome you again! Sincerely, The Management

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C***a

Leisure

9.4

/10

Reviewed 4 week(s) ago

Friendly staff, clean and spacious rooms, clean bathrooms, and good hot water. The food is delicious, top-notch. Highly recommended.

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Accommodation's Reply

18 Apr 2026

Dear Valued Guest, We greatly appreciate you taking the time and effort to write such a detailed review. We are delighted to hear that your experience with us was unforgettable. Our team is always committed to providing the best service, and reviews like this are a great encouragement to all our staff. Thank you for choosing Golden Tulip Springhill Lampung! Sincerely, The Management

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G***t

Staycation

10.0

/10

Reviewed 4 week(s) ago

For the past two years, I've always stayed here whenever I've been to Lampung. The kids love it here too, with lots of toys in the lobby.

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Accommodation's Reply

18 Apr 2026

Dear Mr. Yamu, Thank you for sharing your detailed experience. We are very glad to know that our facilities and services made your stay comfortable. Reviews like this help us to further improve the quality of our services. We hope to see you again next time! Sincerely, The Management

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dinda

Staycation

9.6

/10

Reviewed 4 week(s) ago

The room was clean, and the staff was very friendly. Thank you, Mas Taufik and Muhaimin, for preparing our room. Our request for mirror art couldn't be arranged, but we got a free welcome cake. The breakfast options were extensive, but they were all bland. ☹️ Could you please improve it? Thanks, Golden Tulip Springhill with the best view.

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Accommodation's Reply

18 Apr 2026

Dear Ms. Dinda, Thank you very much for taking the time to write a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know that you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, Management

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r***a

Leisure

9.4

/10

Reviewed 4 week(s) ago

Thank you, Ms. Fani, for the friendly and responsive reception staff, the hotel is comfortable and kids-friendly.

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Accommodation's Reply

18 Apr 2026

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S***i

Leisure

10.0

/10

Reviewed 4 week(s) ago

Friendly staff & additional requests for mirror art & etc are free. Tq Golden Tulip

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Accommodation's Reply

18 Apr 2026

Dear Valued Guest, Your positive review is a great encouragement to our team. Thank you for staying with us and sharing your experience. We hope to welcome you again! Sincerely, The Management

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