8.7
Very Good
From 4,098 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Golden Tulip Springhill Lampung
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Staff Friendliness (190)
Room Space (175)
Ambiance (172)
Bedroom (170)
Bathroom (149)
Hotel Area (148)
Taste (146)
Distance to City Center (145)
Family Friendly (141)
Variety (141)
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Traveler Reviews Golden Tulip Springhill Lampung

Number of reviews per page
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Customer reviews
e***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff were very friendly, especially Ms. Nabila. The rooms were clean, and the service was very friendly. I highly recommend this hotel for a stay.
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Nabilla, the staff is nice and friendly, Alhamdulillah, satisfactory.
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Mario A. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Room no problem, staff with Givani
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nurul f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The junior suite room is spacious, nice, and has a great view. The staff, including Ms. Citra, are friendly.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
It is my 2nd time being here, I like this place
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Guest, Thank you for visiting Golden Tulip Springhill Lampung as your preferred accommodation and taking the time to write a review. Glad to read your positive feedback and can't wait to welcome you back at Golden Tulip Springhill Lampung. Yours sincerely, Management
fariz m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's pretty good. The bedroom is clean and suitable for an overnight stay.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Fariz, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel room was clean, the service was good. I slept comfortably at this hotel. I highly recommend it. The staff, including Nabilla, was also very friendly. Thank you.
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Accommodation's Reply
06 Aug 2025
Dear Guest, Thank you for taking the time to share your review with us. We are delighted to know that you had a wonderful stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming you back and continuing to create exceptional experiences. Sincerely, Management.
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benni s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable room, nice view, friendly staff with Givani, no problems.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Benni, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everyone is satisfied... The staff are sweet and kind... Thank you ❤️
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Accommodation's Reply
07 Aug 2025
Dear Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are delighted to hear that you enjoyed our service. See you again at Golden Tulip Springhill Lampung. Sincerely, Management.
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Endang
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Booked three rooms for one night. The hotel was clean, with ample parking, and well-maintained. The Golden Tulip Hotel is simply the best.
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Accommodation's Reply
04 Aug 2025
Dear Mr. Endang, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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Enjellita
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Yesterday it was spacious and clean, the staff were friendly with Ms. Citra
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Accommodation's Reply
07 Aug 2025
Dear Ms. Enjel, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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Stnic O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room had no problems, the view was good, the staff was friendly with Givani, everything was safe.
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Accommodation's Reply
06 Aug 2025
Dear Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are delighted to hear that you enjoyed our service. See you again at Golden Tulip Springhill Lampung. Sincerely, Management.
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Sandy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
6.8/10 Facilities are a bit small, food is simple
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Accommodation's Reply
06 Aug 2025
Dear Mr. Sandy, Warm greetings from the Golden Tulip Springhill Lampung Hotel. We apologize for your review, which did not meet your expectations. Your review is highly appreciated and will help us improve in the future. We hope to continue serving you in the future. Best regards, Management.
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
I stayed for 2 nights in a Junior Suite. There was a surprise fruit on the guest table as a welcome gift, and all the products in the chiller were also free. The downside is that the 55m2 room has two bathrooms, which seems wasteful. It would be better if one of the bathrooms were converted into a dining area. Another thing is that the checkout time should be shortened, not even five minutes, as it seems too long.
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Accommodation's Reply
04 Aug 2025
Dear Mr. Joni, Warm greetings from Golden Tulip Springhill Bandar Lampung, thank you for your feedback. We apologize for any inconvenience that your experience did not meet your expectations. Your feedback is important to us and has been shared with the hotel team as a critical way to understand how we can provide exceptional experiences to our guests. Thank you for staying with us and we look forward to welcoming you back soon. Best regards, Management.
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Yeni S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room had no problems, the staff were Givani, Amel, Nengah, Fajar.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Mrs. Yeni, It was an honor to welcome you to Golden Tulip Springhill Lampung. We are delighted to learn that your experience at our hotel met your expectations. We look forward to welcoming you back to Golden Tulip Springhill Lampung in the future. Best regards, Management.
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The superior room's water heater is old-fashioned, so it doesn't take more than five minutes for the water to cool down, making it impossible to get a hot shower, especially after swimming, which is a shame for the kids. However, we were upgraded to a grand superior room. This room is nicer and more comfortable, with complete internet access, Netflix, and other features. The room is spacious and comfortable, and the water heater works well. The food is very varied, and the taste is quite good. However, some of the restaurant staff were unfriendly, or maybe it was just their voice. I don't know, but it just wasn't comfortable. The area near the pool is undergoing construction or renovations in the morning and afternoon, so it's a bit scary to bring kids swimming, but the view is beautiful. It's very cold here, so you can't stay in it for long, but it's a good place to relax. The lobby is comfortable, with several games for kids to play. So, staying in the room won't be boring. There's also a playground, but it's more suitable for children 5 years and under.
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Accommodation's Reply
04 Aug 2025
Dear Mrs. Puspa, Warm greetings from Hotel Golden Tulip Springhill Lampung. We apologize for your review, which has prevented your visit to our hotel from meeting your expectations. Your review is highly appreciated and will serve as a valuable resource for future improvements. We hope to continue serving you in the future. Sincerely, Management.
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Sisil I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is very spacious with a city view, for a delicious breakfast, all the staff are friendly during checkout, assisted by Ms. Citra, who is super humble, thank you.
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Accommodation's Reply
04 Aug 2025
Dear Ms. Sisil, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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syahri o.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are comfortable and clean, it is recommended to stay here.
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Accommodation's Reply
02 Aug 2025
Dear Mr. Syahri, It was an honor to welcome you to Golden Tulip Springhill Lampung. We are delighted to learn that your experience at our hotel met your expectations. We look forward to welcoming you back to Golden Tulip Springhill Lampung in the future. Best regards, Management.
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ratri p.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The room is really good, the best service from Ms Nabila
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Accommodation's Reply
03 Aug 2025
Dear Ms. Ratri, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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HENTRIANDI
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My second stay at Hotel Golden Tulip Springhill was just as amazing as the first! The service remains top-notch, the rooms are cozy and clean, and the breakfast selection is still fantastic. The staff were consistently friendly and helpful, especially Nabiila, who made my stay extra comfortable. With such excellent hospitality, I will definitely continue to choose this hotel whenever I visit Bandar Lampung.
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Accommodation's Reply
03 Aug 2025
Dear Mr.Hentriandi, We truly appreciate you for writing us a review of your recent experience at Golden Tulip Springhill Lampung. We are pleased to know that you have a fantastic time with us as our service has exceeded your expectations. We agree, as we strive toward excellence we will continuously improve the level of our services and your compliment certainly provide us with a high confidence. The entire team look forward to welcoming you again at Golden Tulip Springhill Lampung. Yours sincerely, Management
Number of reviews per page
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