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Traveloka (4,070)

8.7

Very Good

From 4,070 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Golden Tulip Springhill Lampung

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Staff Friendliness (182)

Ambiance (168)

Room Space (168)

Bedroom (165)

Bathroom (144)

Hotel Area (144)

Taste (141)

Variety (137)

Distance to City Center (136)

Family Friendly (135)

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Traveler Reviews Golden Tulip Springhill Lampung

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Customer reviews

Haris R.

10.0

/10

Reviewed 1 day(s) ago

The service is good, the rooms are clean and comfortable. The food is also delicious.

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Accommodation's Reply

01 Aug 2025

Dear Mr. Haris, Thank you for taking the time to share your review with us. We are delighted to hear that you had a wonderful stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming you back and continuing to create exceptional experiences. Best regards, Management.

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I***l

10.0

/10

Reviewed 2 day(s) ago

Good staff service, strategic location, good food

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Accommodation's Reply

01 Aug 2025

Dear Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are delighted to hear that you enjoyed our service. We look forward to seeing you again at Golden Tulip Springhill Lampung. Sincerely, Management.

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A***o

10.0

/10

Reviewed 3 day(s) ago

During the stay there were no problems and the service was very good @givani

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Accommodation's Reply

01 Aug 2025

Dear Guest, It is an honor to welcome you to Golden Tulip Springhill Lampung. We are delighted to learn that your experience at our hotel met your expectations. We look forward to welcoming you back to Golden Tulip Springhill Lampung in the future. Best regards, Management.

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S***n

Leisure

10.0

/10

Reviewed 4 day(s) ago

This is a good hotel. Compared to Hotel S, I think it's better. The staff is friendly and very helpful (Nabila).

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Accommodation's Reply

30 Jul 2025

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R***N

8.5

/10

Reviewed 4 day(s) ago

Always satisfied. Thank God, there were no problems during my stay. The staff, Nabiila, was also friendly and overall very good.

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Accommodation's Reply

30 Jul 2025

Dear Guest, thank you for your excellent rating. We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit. Best regards, Management.

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Fadli F.

Staycation

10.0

/10

Reviewed 4 day(s) ago

My family and I had a wonderful stay. The hotel is beautiful and the service is excellent. Don't hesitate to come here, as the hotel offers excellent facilities, from the lobby to the in-room amenities. The hotel staff are especially friendly. 👍

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Accommodation's Reply

30 Jul 2025

Dear Mr. Fadli, We are very grateful for your kind words. Thank you for sharing your review with us. See you again at Golden Tulip Springhill Lampung. Best regards, Management.

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S***e

Leisure

10.0

/10

Reviewed 4 day(s) ago

The hotel staff, Ms. @nabilla, is very friendly, and the service is all good.

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Accommodation's Reply

30 Jul 2025

Dear Guest, Thank you for taking the time to share your review with us. We are delighted to know that you had a wonderful stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming you back and continuing to create exceptional experiences. Sincerely, Management.

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Liana P.

10.0

/10

Reviewed 5 day(s) ago

The room was comfortable and clean, and the breakfast was good and varied. Thank you to Ms. Disya for her excellent service.

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Accommodation's Reply

30 Jul 2025

Dear Ms. Liana, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.

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B***a

8.5

/10

Reviewed 6 day(s) ago

The view is really great, everything is really good, I really like it. I will come here again with the family. Super fun, maybe the room is just a little less soundproof, but otherwise it's good.

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Accommodation's Reply

30 Jul 2025

Dear Guest, Warm greetings from Hotel Golden Tulip Springhill Lampung. We apologize for your review, which did not meet your expectations. Your feedback is greatly appreciated and will guide our future improvements. We hope to continue serving you in the future. Best regards, Management.

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M***M

9.4

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, especially the staff named Nadila. The information and promotions are very clear and interesting. I can't wait to stay here again if I have time. Thanks.

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1 people find it helpful

Accommodation's Reply

24 Jul 2025

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R***i

Leisure

10.0

/10

Reviewed 1 week(s) ago

Anyway, it's solid.. Special for Nabila

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1 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are delighted to hear that you enjoyed our service. See you again at Golden Tulip Springhill Lampung. Sincerely, Management.

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gondo r.

8.0

/10

Reviewed 1 week(s) ago

Guest relation officer Mbak Nabila is friendly

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1 people find it helpful

Accommodation's Reply

24 Jul 2025

Dear Mr. Gondo, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.

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Puspita D.

9.4

/10

Reviewed 1 week(s) ago

Quite pleasant and satisfying, good service, food is quite tasty and varied

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Accommodation's Reply

23 Jul 2025

Dear Mrs. Puspita, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Best regards, Management.

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Muchammad R.

Leisure

9.4

/10

Reviewed 2 week(s) ago

The hotel location is close to government buildings. So, it's a great location if you had some business with the government. The room was clean, and the staff is friendly. Also, can't forget to mention the amazing view!

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Accommodation's Reply

24 Jul 2025

Dear Mr.Muchammad, We truly appreciate you for writing us a review of your recent experience at Golden Tulip Springhill Lampung. We are pleased to know that you have a fantastic time with us as our service has exceeded your expectations. We agree, as we strive toward excellence we will continuously improve the level of our services and your compliment certainly provide us with a high confidence. The entire team look forward to welcoming you again at Golden Tulip Springhill Lampung. Yours sincerely, Management

F***y

8.5

/10

Reviewed 2 week(s) ago

clean and comfortable room atmosphere

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Accommodation's Reply

23 Jul 2025

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a***n

10.0

/10

Reviewed 2 week(s) ago

Very good service 🙂 Thanks to Mba Gifa and Disya

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Accommodation's Reply

24 Jul 2025

Dear Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you had a good impression of our service. See you again at Golden Tulip Springhill Lampung. Sincerely, Management

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F***y

8.5

/10

Reviewed 2 week(s) ago

nice hotel, friendly service

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1 people find it helpful

Accommodation's Reply

23 Jul 2025

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Guest

Business

10.0

/10

Reviewed 2 week(s) ago

The hotel is strategically located with meeting venues, spacious and comfortable rooms, delicious and varied food, and friendly hotel staff.

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Accommodation's Reply

23 Jul 2025

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Gatot S.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was friendly, and the breakfast was varied. The rooms were clean and had a view of the ocean.

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Accommodation's Reply

23 Jul 2025

Dear Mr. Gatot, It was an honor to welcome you to Golden Tulip Springhill Lampung. We are delighted to learn that your experience at our hotel met your expectations. We look forward to welcoming you back to Golden Tulip Springhill Lampung in the future. Best regards, Management.

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J***o

8.5

/10

Reviewed 2 week(s) ago

It's ok, close to where, where, where, where, where, where, where, where

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Accommodation's Reply

20 Jul 2025

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