Only one staff kind of friendly, other wise it takes a rock or a stone to make them smile, actually they don't care a dam, the house keeping lady is so overworked so it is hard to expect a smile from her, the receptionist is trained to be rude I guess, but one lady the little one tries but says hotel policy and refuses and help lol. All in all I feel sorry for them and in Bangkok there are tons of place with more pleaser people and places. I have even seen they refused a bottle of water to a UK guest checking out oh my God how inhuman can they get, so yes if one can put through these your stay will be amazing lol, how made it hahaha.