Hello Ms. Bich Tram, the hotel would like to acknowledge your feedback during your stay, however the hotel would also like to inform you as follows: all hotel room images when uploaded will depend on room type and area. If you want to book a room with a window, please choose the Superior Room type 22m2. If you want to book a room with a window and balcony, please choose the Deluxe room type 32m2, and the room type you have booked is the room type. Standard 18m2 has no windows and the hotel will allocate rooms depending on the hotel's availability. To ensure safety, the hotel will unplug all room systems. When checking in, if you need to use the refrigerator, please plug it in and continue using it. And all power outlets are located in the wall at the head of the bed. If you need to use an additional power outlet, you can contact the reception to assist you with adding another power outlet. If during your stay there are equipment such as air conditioners that are not cold, or other problems, you can directly contact the receptionist to change to another room and flexibly handle the problem in time. Guest cockroaches. Regarding problems such as the refrigerator smelling, and the equipment not working well, the hotel will note and try to fix it. Thank you