8.6
Very Good
From 119 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

7.9

Location

9.1

Service and Facilites

8.6

People often mention about ST Signature Chinatown
All
Ambiance (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ST Signature Chinatown

Number of reviews per page
20
40
Customer reviews
Muammar K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very recommended for a solo traveller who wants to have some private space instead of a hostel. The staff are super friendly and helpful if you have a problem regarding check in/out, you also can leave your suitcase at the front lobby when you check out in case you want to explore more for the day. The shared bathroom at the 4th floor is clean and nice. Overall very great experience, thanks!
Read More
Find this review helpful?
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.8
/10
Reviewed 62 week(s) ago
The hotel is clean, and the AC is okay but not recommended for families and couples, especially those with small children. I happened to take a single bed because my husband and I were there, initially because the reviews were good and the rating was above 8, I just took it but when I arrived at the location, it was a bit like I was pranked 😅 because I had to self check in and download the application from my cellphone first, then it was really slow because I had to scan my passport and wait for the key in the application to turn on (it's digital, so you have to be patient 😅). There was no staff or receptionist at all, I was forced to chat with the admin's WA, so it was double the work. From the application yes (digital), from the admin also yes (manual). When I arrived at the room, I was even more pranked, the room was quite narrow and the position of the bed was really weird, it was on top! 😅 then the stairs up, just a table and a makeshift step. It's really dangerous if you slip, especially if someone just wakes up and is still half conscious, I don't really recommend it, especially if you're pregnant, plus the bathroom and toilet are really far away 😅 you have to leave the room and go up to the 3rd floor, joining the other guests (the girls' bathroom is on the 3rd floor, the boys' bathroom is on the 2nd floor). If you need to poop or pee in the middle of the night, just imagine it yourself. For the location in Chinatown, there are lots of places to eat and you can walk to the mall and MRT.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Jun 2024
Dear Valued Guest, Thank you for sharing your comments with us. For your convenience, our self-check-in app allows pre-registration up to 6 days prior to your arrival. Simply connect to the hotel's WIFI upon arrival to complete verification and receive your digital key. This enables seamless room access and ensures high privacy, allowing for a fully autonomous check-in and check-out process. If you prefer a room with an attached bathroom, we recommend booking at ST Signature at Tanjong Pagar. For the convenience of elderly or mobility-challenged individuals, we highly recommend requesting a lower bed for easier access. We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.
K***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
This is my first time to try a smart hotel. Smart login, good location.
Find this review helpful?
Accommodation's Reply
02 Apr 2024
We are glad that you enjoyed your stay with us. We look forward to welcoming you back soon!
Profile Picture
satya v.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 79 week(s) ago
Very clean and the view is good.
1 people find it helpful
Sesilia F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 80 week(s) ago
Hotel are near from night bazar Chinatown, easy acces by bus / MRT, near from souvenir store. The facility was great, clean room but the rugs little bit smells not good but it's okay when AC on. The shared bathroom are clean everytime. I have problem while checked in near midnight & I contact picture hotel by Whatsapp & very responsive to help me check in by apps. Thank you St Signature Chinatown, it's a great experience for solo traveler 👍🏼
Read More
Find this review helpful?
Toto L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 82 week(s) ago
Hotel is just exactly like the photo. It is a clean, cozy and comfortable hotel. They have iron for clothes, kitchen, water dispenser for cold & hot, hair dryer, toilet and bathroom in common space so you need to share with others. When I stayed there I did not need to queue for all of this. Please ensure your mobile phone can use WiFi to get your room e-key. There is an admin who can reply or answer your question for 24 hours by WhatsApp. I will stay here again next time. Thank you.
Read More
+5
Find this review helpful?
Oran Yodmueang
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
Good location near MRT and Chinatown. Self Check-in & Check-out is OK but you have to use credit card.
Find this review helpful?
Le Ha T. A.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 104 week(s) ago
Điểm trừ - phòng rất bí, không thoáng khí. Tôi đã bị dị ứng da và mụn nặng sau chuyến đi - không có máy sấy tóc trong phòng - không có thang máy Điểm cộng - vị trí: thuận lợi để di chuyển - check in dễ dàng - nhân viên hỗ trợ online nhiệt tình.
1 people find it helpful
Nada B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 111 week(s) ago
ทำเลดี อยู่ใจกลาง Chinatown ใกล้วัดพระเขี้นวแก้วและ Maxwell เดินไป MRT ประมาณ 10 นาที โรงแรมไม่มีลิฟต์ ห้องน้ำรวม แต่ความสะอาดค่อนข้างดี
2 people find it helpful
Duong Ngoc Thang
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
Quiet, clean, each application login information is not clear, many codes to log in are different, so I have to chat separately to ask for accuracy.
Translated by Google Icon
See original
1 people find it helpful
Christine
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Love this place. Nice place. Very fast response from owner. Good service. Great accommodation. Especially good Chinatown location. Who wants to explore Chinatown, this place is highly recommended. Check in & check out system which makes guest easy.
3 people find it helpful
Chintami T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 144 week(s) ago
Hotel dengan sistem check in sendiri. Hotel dan kamarnya dingin dan bersih. Staff nya gampang dihubungi dan friendly. Kamarnya kecil. Kamar mandinya di lantai 3 jadi untuk kamar di lantai 2 harus naik tangga dulu untuk ke kamar mandinya. Untuk deposit harus menggunakan rekening bank.
2 people find it helpful
Pruek
icon-origin-TRAVELOKA
9.3
/10
Reviewed 156 week(s) ago
The room is great and the staffs despite being online is very helpful! The only thing I don't like much is the bathroom that is at that time a bit dirty. I'd love to come here again in the future.
7 people find it helpful
Natcha C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 159 week(s) ago
It's a very good hotel. especially the assistance of the staff Who can chat and contact for help all the time. The room is clean, although it is a shared bathroom, but it is very well taken care of. If there is a chance to stay again
Translated by Google Icon
See original
4 people find it helpful
Janitra
icon-origin-TRAVELOKA
9.7
/10
Reviewed 160 week(s) ago
Always my favorite place to stay in Singapore. Clean, worth the price, seamless check-in/check-out experience. They don't have elevator though and the rooms run until 4th floor, so please be mindful of your luggage if you decided to stay here.
2 people find it helpful
Daelo C. J. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 163 week(s) ago
I had a pleasant stay at ST signature Chinatown the room is clean and cozy though I hope that the shared toilets is just within the floor where the room is. Its quite a hassle to walk up to the 3rd floor to shower and use the toilet. But overall I will still recommend backpackers and light travelers to check out ST signature Chinatown Hotel.
Read More
3 people find it helpful
Oki E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 164 week(s) ago
Unique way to check in Singapore. I am happy with the friendly and fast service. I ordered a room with window, but when I checked in I didn't get it, then the Cs gave it. I am very satisfied living here. Clean and comfortable. Not difficult to get to MRT station. Closed to food center in China town.
3 people find it helpful
Profile Picture
Rinrada R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 166 week(s) ago
Very good, like it very much, next time will definitely stay here again. This hotel has its own application as well. can contact the staff He was very quick to respond and super friendly and was able to check in and check out online. Here, when checking in, I'm not at the hotel. Traveling is very convenient, not wasting time traveling as well. The bedroom is a bit narrow, but clean, smells good, the air conditioner is very cold, the bathroom is very clean, recommend it ⭐️⭐️⭐️⭐️⭐️ The location is convenient too. There are a lot of food around, near maxwell hawker too 👍🏿 As for the way to come, take the bus and walk closer to the mrt chinatown. You can search for a way to come in the citymapper. Let's go.
Read More
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Tran M. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 169 week(s) ago
Hotel is clean. Small room but cozy and comfortable. It's located in central area, very convenient to travel around by MRT or bus or even walking. Check in/out or when you want to find a help could be solved through its app promptly. Though I haven't met any staffs there but can feel they're very friendly and hospitality.
1 people find it helpful
Koaybanlee
icon-origin-TRAVELOKA
6.0
/10
Reviewed 209 week(s) ago
The deposit take long time to get back.
4 people find it helpful
Number of reviews per page
20
40