8.0
Very Good
From 30 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.7

Meal

7.5

Location

8.1

Service and Facilites

8.1

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Anh Thu

Number of reviews per page
20
40
Customer reviews
T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 38 week(s) ago
The hotel is so bad, the room is dirty and the toilet is so disgusting, I saw on Traveloka Hotel Anh Thu 8.1 so I tried to book for 1 day to see how it was, if it was right then I would continue to stay, but when I first checked in and entered the new room I felt scared because it was deserted and gloomy and cold, so I asked to change to another room on the 2nd floor but the room could not be locked and was very old, I asked to change again and moved to the 3rd floor, the same as the previous 2 rooms, I felt really bored, no customer service, just giving the room key to the guest to go up to the room themselves, if the guest was not satisfied then they could go down and request to change, I went 3 times like that and I also paid 350 thousand in advance, so can everyone put themselves in the same situation as me, the toilet was dry before being used, after using it the sewer smell was so strong that I couldn't go in the morning, I had to hold back and go down to check out at exactly 7am
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Nov 2024
The hotel is extremely sorry for the bad experiences that you have had and encountered in your life. Thank you for your negative comments so that the hotel can improve its quality and service.
Translated by Google Icon
See original
Trần M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Khách sạn phục vụ tốt, phòng sạch sẽ
1 people find it helpful
Accommodation's Reply
05 Mar 2024
Anh Thu Hotel would like to thank you for your positive review supporting the hotel. We will try to improve our facilities and service quality better. Hope to see you again next time.
Translated by Google Icon
See original
Tri D. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
Phòng ổn với mức giá, điểm trừ duy nhất là remote TV phải ấn mạnh mới được, với móc treo quần áo hơi yếu
2 people find it helpful
Accommodation's Reply
05 Mar 2024
Anh Thu Hotel would like to thank you for your positive review supporting the hotel. We will try to improve our facilities and service quality better. Hope to see you again next time.
Translated by Google Icon
See original
Thi K. T. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 79 week(s) ago
Lễ tân thiếu chuyên nghiệp, khách ra ngoài KHÔNG ĐƯỢC MANG THEO CHÌA KHOÁ PHÒNG (Hài :) ) hỏi thì nói là do QUY ĐỊNH. Không hiểu nổi quy định kiểu gì kkk
Find this review helpful?
Accommodation's Reply
31 Jan 2024
Thank you for your positive review of the hotel. We always try to improve service quality every day to serve you better.
Translated by Google Icon
See original
Profile Picture
Nguyen T. T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 86 week(s) ago
Room is spacious and airy. The reception is enthusiastic and fun. I like their service. The only minus point is that the elevator ding is a bit loud. Reasonable price, convenient area for moving. Please rest assured to experience it!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Dec 2023
Thank you Ms. Trang for choosing Anh Thu Hotel as your place to stay. She is very cheerful and cute. Hope we will have the opportunity to serve you many times in the future!
Translated by Google Icon
See original
LE CONG L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 92 week(s) ago
The stay is quite comfortable, although the soft furniture and pillows look quite old, but the stay is still very comfortable, the staff is friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2023
Anh Thu Hotel would like to thank you for your positive review supporting the hotel. We will try to improve our facilities and service quality better. Hope to see you again next time.
Translated by Google Icon
See original
Thi N.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 93 week(s) ago
Convenient location, bed is too old, using an old spring mattress makes it difficult to sleep, air-conditioned room but still smells of cigarette smoke. Cute polite staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2023
Dear hotel, thank you for your feedback so that the hotel can improve better!
Translated by Google Icon
See original
CHUNG T. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 93 week(s) ago
Room is clean and tidy, but there is no free water bottles. Water pressure of the shower is strong, feel relaxing, but it 's solar water heater so the water is no longer hot at midnight. There is smart TV. The receptionist was kind.
Find this review helpful?
Accommodation's Reply
20 Oct 2023
Thank you for your favorable review of the hotel. Ks will try to serve customers better in the future.
Translated by Google Icon
See original
NGUYEN T. N. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 153 week(s) ago
Nhân viên thân thiện, phòng thoáng, nhưng cơ sở vật chất hơi xuống cấp.
3 people find it helpful
Accommodation's Reply
13 Sep 2022
Anh Thu Hotel would like to thank you for your support and review!
Translated by Google Icon
See original
NGUYEN T. D.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 153 week(s) ago
vòi tắm thì hư,phòng có mùi ,có khồng có nước nóng
3 people find it helpful
Accommodation's Reply
13 Sep 2022
Anh Thu Hotel would like to thank you for your support and comments. The hotel has fixed the above problems. I hope you understand!
Translated by Google Icon
See original
Phan M. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 164 week(s) ago
room seepage walls, ceilings. Weak air conditioner
Translated by Google Icon
See original
Find this review helpful?
DINH THI HOA
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 294 week(s) ago
Good, neat compartment mount. Need more instructions to use the equipment in the room for older guests.
Translated by Google Icon
See original
7 people find it helpful
Tran M. Q.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 314 week(s) ago
Comfort, friendly staff .. If you have a chance, you will definitely come back.
Translated by Google Icon
See original
2 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40