Overall Ratings & Reviews Casa Biru Hotel Boutique

It is a historic building , love it a lot. Staffs were awesome . We enjoyed our stay.

Both room water was shut off most times

Staff is amazing!

Amazing customer service from the hotel staff. They help ne arrange transportation from Cusco airport. Free breakfast in the morning and hot beverage available 24/7. Location is great, just about 5 minute walk to the main plaza. They also helped arrange our transportation to Ollantaytambo.

excellent service and friendly staff..They holded our luggage before our flight and even help us when my husband twisted his ankle even after our checkout..Strongly recommend

The location is very good but the street noise and car horns and fumes as well as nightlife noise can be rather problematic. Breakfast is only so so is a not very nice space.

We had a blast staying at Casa Biru. The hotel is located within 2-3 minutes of walking distance from the main square. The receptionist lady was super helpful and nice person who helped us a lot to request taxi, calling a nearby medical center where we needed to go because one of my son fell sick. We had wonderful experience staying in this hotel. I highly recommend.

I would recommend Casa Biru to anyone visiting Cusco. My husband and I loved its location, which was just a stone’s throw away from the Plaza de Armas, but far enough removed from too much hustle and bustle to feel peaceful. It was close to a ton of great dining options which we took advantage of. The staff were super attentive, always asking us what time we would prefer breakfast the night before, and preparing packed lunches for us when we had to leave early for our Machu Picchu trip. Breakfast was pretty basic continental, but eggs are cooked to order. The room itself was clean and the bed was very comfortable. Our room had a mini fridge, and the shower always had plenty of hot water. A note on noise: the building connects to a bar with live music, which wrapped up around 10:30 on the couple nights we heard it. Cusco morning traffic also brought a good bit of honking outside our window. Nothing playing some white noise or using earplugs won’t drown out if you’re used to city dwelling like us.

An absolute gem of a place in Cusco centre. The team were so helpful and we felt very welcome. The room was beautiful and the location is ideal. It can be noisy in the early hours of the morning as cars and vans love to beep their horns in traffic! This has been something that we have noitced at all our hotels in Peru though and we'd still stay here again even with the noise, just maybe bring some earplugs if you like a lie in!

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Avoid this please at all costs. I will start by saying horrible, horrible, horrible. Breakfast is poor with no variety and the breakfast room has no lights very dark, Bread toaster is broken and in poor conditions. Common areas, hallways and patios are not taking care of, dirty and dusty. You will find holes on the walls. But the major disappointment came to when the water got shut off every night around 10:00pm. My husband and I took 2 tours one to rainbow mountain and the other to machu picchu. Left the hotel super early and when got back to hotel at night had no water what so ever. Told the personnel on site they didn't Know what to do or what to say. During the next three days we tried taking showers in the mornings. We had to take cold showers since their water heater was not working either. WiFi does not work on the second floor where I was staying. No matter what hotel management says WiFi does not works. Will never stay here even if is offered as free nights. STAY AWAY!!!!!!!!

The stay was fine but no hot water. The shower was luke warm at best

I would without hesitation recommend this hotel for anyone traveling to Cusco! The staff was so welcoming and attentive. I did a lot during my visit, which meant several 3-4am starts. Instead of breakfast, they prepared a box lunch for me on these days. I was greeted every time I arrived and the one day the front desk didn’t see me return, they called my room to make sure i was ok. The room was above and beyond what I expected. It was a loft style unit with a king bed and a Juliet balcony that overlook Calle San Agustin. It was well cleaned, lots of charm, and a great home base for what ended up being a fantastic trip!!!!

Excellent room and customer service. My only gripe is something the hotel cant control...the outside street noise. If you are a light sleeper stay away. Overall my stay was great, I absolutely loved the staff and room.

The property was very clean and nice. Rooms were as well. Location was great near the plaza. Overall a very good value.

Convenient place to stay in Historic Central Cuzco. Staff we responsive and friendly. Airport pickup was easy and convenient. Appreciate the luggage storage service.

Great.location. Enjoyed being able to access Netflix. Staff was very courteous and helpful.

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This hotel is centrally located and easy to get to from the airport and train station. The staff are extremely friendly and go beyond to help out. The rooms are pleasantly decorated and the beds perfect. The only drawback to the streetview rooms is that that same easy accessibility from the airport and train station does mean that there is (one-way) car traffic but that is a small price to pay. Ave Del Sol, Plaza D'Armas and San Blas are all a 5 minute or less walk. Excellent hotel and I will stay here again should I find myself in Cusco again.

I really enjoyed staying at Casa Biru Hotel in Cusco. It's in an ideal location near the Plaza de Armas in the courtyard of a historic building with great ambiance close to many shops and good restaurants. My room was small, but updated and appealing and had everything that I needed. The staff were professional, helpful and friendly and added to my positive experience. Thank you Casa Biru!