Overall Ratings & Reviews San Canzian Hotel & Residences - Small Luxury Hotels of the World

Everything was perfection! Service, food, accommodations ... all were top notch, elegant and beautiful. We will definitely stay here ahain should we be in Istria.

Fabulous property. However, the room given when booked through Expedia was clearly the most inferior room of the complex. Up stairs and back of property facing the road. Other rooms had private patios, even dipping pools; our room on second floor was an attic room with pitched ceiling so could not walk upright in some of the room.

Beautiful property and superior amenities!

We booked this hotel as a treat. It is pricey so expectations were high and, unfortunately, they fell far short. On arrival, we were told there was no space at the restaurant for dinner, despite receiving an email the day before informing us they would reserve a table for us. Our “superior” double room was dark, pokey and dirty in places (stain on the headboard, cobwebs). There was one desk chair to sit in, only one small mirror, a half sized (height) wardrobe and no outside space, one of the bath towels had holes in it and the TV bracket was broken. Not really what you expect for €500/night! The staff were generally despondent; everything seemed too much trouble for them. For example, we requested firmer pillows around 9pm and were told we’d have to wait until tomorrow, I wanted some pancakes at breakfast and was told they needed to be ordered a day in advance. The worst part of all of this though was that when we provided feedback on 3 separate occasions, absolutely nothing was done. We barely even got an apology. The manager was seemingly non-existent. We stayed in much better 4 star hotels in Croatia that were significantly better value for money. A massive disappointment all round.

👍

I'd like to describe in one word, - Excellent!

Great service, who are a step ahead! Lovely resort with love to the details. The Restaurant Luciano is above all the expectations 😍

Everything was perfect. Service is great, the place is very beautiful and surrounded by a beautiful nature.

Fantastic!!!!

Super en prachtig gelegen!

Un hôtel récemment ouvert où le raffinement est présent. Personnel charmant. L’attention est portée partout. Les extérieurs sont bien paysagés. Beaucoup de soins dans la qualité des matériaux. En résumé, on s’y sent très bien !