Room needed serious renovations.

I am uncertain as to how to rate this hotel. One impression we had was that this hotel was understaffed and shorthanded. We arrived in the midst of a minor situation having lost some of our luggage on the way from the airport. With lots of help from someone in the bus terminal and a bit of coordination from the hotel front desk we located our luggage and formulated a plan for retrieval. This involved going to the bus station, about a 30 minute walk, relatively late at night. We were hoping the hotel might offer a shuttle van to help us get our luggage, which would have the proper response from a 4-5 star hotel, but they didn't. So we ended up walking. There were other similar instances where the service came up short, and it just felt like they were understaffed. The room itself was nice enough and featured a separate jacuzzi bathtub with a view of the pool/ocean. That was a nice touch. The outdoor pool was warm enough for winter swimming, as advertised, and this was also very pleasant. We tried the room service once, which was quite good, but expensive as other reviewers have noted. There isn't very much around the hotel in terms of shops or restaurants, but there is a convenience store almost across the street. This was super helpful. Overall, we might try this property again if we are in Jeju, but it might better to try a different property that might be better staffed.

Friendly staff, beautiful location and ocean views, COMPLIMENTARY laundry room, spacious rooms and balconies, and extremely clean.

Great sea view and convenient. Very friendly hotel front desk

The staff was really nice and available 24hrs. The room was very spacious, clean, and luxurious. They also provide free laundry self-service with complimentary laundry detergent. Be warned that the machine (dryer mainly) is on the small side (in comparison to the ones in US at least) so you should only wash thinner pieces of clothing that dries quickly with it. Otherwise, you can also utilize the drying racks they peovide in the rooms. Overall, really enjoyed our stay.

Broken facilities (jacuzzi the property advertised was broken!)

Everything was extremely satisfied. We will be back!

Pool was amazing and the fact they had a washer/dryer we could use was a nice feature

Didnt have breakfast or dining service. Ordered a french fries for room service but it was just average fries. Staffs were very nice and courteous. All amenities were great, specially the ping pong table and play area. Swimming pool was heated and open late to use. Perfect for cooler weather.

Great location. Staff very friendly.

Location is nice. Good view

Very nice Appartement suite. Super helpful staff. Good free parking. Breakfast and food ok.

View from hotel room was very good and staff was friendly.

Had an excellent sleep!

Wonderful hotel. View from our room was incredible, and amazing to have our own jacuzzi with that view. It is a smaller hotel which suited us, so it was quiet but with lots of nice restaurants and cafes a few minutes walk away (the restaurant round the corner with boar photo on the outside had the best bbq we had in Korea, and found out later it is award winning). Staff are very nice and attentive. Loved the little touches e.g. they had set up the traditional korean games featured in squid games to try out in the games room. Breakfast was very varied too. We wish we could have stayed for longer!

The property is new and quite a bit of distance from the airport. The rooms are clean and spacious with in-room Jacuzzi. The rooms have a sea view and it’s great for couples planning to spend romantic holiday in Jeju. On the flip side, the breakfast has largely Korean options. The swimming pool is something to talk about but fitness centre and other amenities are quite average. Everything is chargeable including the delayed checkout (charged by the hour). Overall a comfortable stay and good for one time visit

GoldOne Hotel was home for our family of five adults for three beautiful days while exploring the southern and eastern coasts of Jeju.The staff were so friendly and helpful. So nice to float in the pool after a day of hiking, touring. The restaurant was quiet at night and I enjoyed that. The Kimchi Ramen soup was my favorite!

Staff and hotel were absolutely excellent. Would go there again when visiting Jeju..!!!

Rooms were nice and staff was friendly

The room is clean and spacious. The staff service is great. I booked the room with a view, it has a great view. I liked the swimming pool, the water is warm and comfortable for swimming. I didn't like the breakfast buffet. The food variety is limited.