Overall a very good stay!! I’m pretty sure our bed had lice in it - woke up to a few bumps up my arm and found lice in my hair a couple days afterwards. Staff was very friendly and accommodating and the room was well heated.

A great location for access to restaurants shopping snd the Central Market!

The room was nice and had everything you’d need. The air condition wasn’t super effective but wasn’t an issue as I was there in October. The standard room doesn’t have a kettle but again, not a massive issue, the fridge was much more useful. The staff were super helpful and friendly, and were always available if you needed help with anything like booking a taxi or renting bike. There were bike to rent for 24 hours costing €13. The location is perfect for most of the tourist spots. I would have given 5 stars, but unfortunately there were insect related issues. Chat GPT help me identify pharaoh ants, which although they were many (a fair few died when I saw them) I also had a pair of shorts, which were ok on the Saturday as I tried them on, but on Monday they had multiple holes in. I found a little bug on the shoe mitten that was provided by the hotel and chat gpt identified this as bagworm or household casebearer (Phereoeca uterella). The short were the only clothing items affected, everything I kept in the bag was ok. I reported this to management and I got the impression that they were not bothered or did not believe me, but they would get an external firm to to check it. The short cost me around €50 so I obvs weren’t happy. They moved me to another room for the last night. Apart from this it was a great hotel and a wonderful city to visit, and to be honest I’d book again, but would not unpack anything or use the shoe mitten

Functional but not fancy. Room seemed bare at best. No warmth to the appearance of room or lobby. Staff very helpful

On arrival we were greeted by a friendly and personable young woman (sorry didn't get her name). Although our room wasn't quite ready she found us another room so we were able to check in immediately which we appreciated, as we'd had an early start from London. Our room, 409, was very clean, with all the facilities to meet our needs. There were no hot drink facilities in our room however we discovered on day 3 of our stay, that we were able to borrow a kettle from reception. We should perhaps have asked sooner. Breakfast was plentiful with hot options too, and there were different types of milk to suit those with allergies/intolerances which I was grateful for. There are allocated time slots for breakfast allowing half an hour for each time slot. Sometimes guests overstayed their half an hour and it was necessary to queue. Replenishment was slow at times although when asking, food was quickly topped up. The location of the hotel is perfect to walk to all the most relevant sights, and bus stops are within walking distance too to explore further afield. All staff we had the pleasure to come in contact with were very friendly and helpful, service with a smile. The hotel met all our needs for location, cleanliness, friendly staff and good breakfast. We felt it would be good to have a lounge area for those waiting for taxis on departure day, rather than having to sit by the front entrance, or in the dining room. We thoroughly enjoyed our stay, and would highly recommend.

A/C was good. Bed comfortable. Was in ADA room which was quite large for European room. Small fridge was handy. Breakfast was average but staff was very attentive and friendly. Room facing street def loud till rather late

The front desk staff were very helpful and welcoming. Our room was facing the street. It was clean and comfortable and had great, arty decor. A/C worked well & we had everything we needed. We stayed 2 nights, 1st night it was little bit noisy but not the 2nd. Breakfast was plentiful with hot and cold items. It's in a great location for walking to Valencia's attractions. Highly recommended, I would return.

Very good

Staff great. Perfect location.

We have booked 3 double rooms, identical pricing, and one room was significantly smaller that the other two, and while the two had normal size beds, No. 106 only had a 140 cm bed as a double bed. It was very uncomfortable to be squeezed on a small bed like that. An even bigger problem was that in two rooms (106 and 107) the warm water was almost non-existent, you had to ask every time the front desk to do something and they knew what to do, so obviously were aware of the maintenance issue but during the week the problem was not resolved and we had to shower in cold water almost every day as you do not have 20-30 minutes all the time to wait until the boiler is mended temporarily. The noise sealing is not very good, it is an issue especially on the side of the main road but during Falla at every side.The breakfast was the same every day with decent selection, but you have to book a time slot as the dining room is small. The staff is very friendly and service minded and tried to help with everything. The hotel is clean and overall well maintained (except the boiler issue). Checkout time is 12:00, which is very generous. Location is very well situated, in the heart of the city in walking distance from all attractions and many restaurants. With little adjustments this could be easily an excellent hotel.

Hotel location is brilliant, rooms were fine, however being right in the centre of course there was a lot of noise at night particularly at the back of the hotel where there is some form of hall, plus a house being refurbished. For me the bed and pillows were too soft but that’s a personal thing. Breakfast was really good. The real downside was aircon locked at 22 degrees minimum and being off season not on, although it could be put on it warmed to 22 (probably my lack of expertise) and because of the noise we were unable to open the windows

Wonderful staff! Good breakfast too.

Very welcoming host when we arrived. Hotel room was noisy as we were at the front of the hotel but this did not bother us. Breakfast was excellent and the hotel is located in a very good part of the city.

The rooms at the front facing the road will keep you up all night.

Excellent location, most places walkable, clean rooms, bit minimalist but really comfortable. Good selection at breakfast buffet and overall great value for money Staff very nice, special mention to Elise, so helpful and gave great advice

Great hotel and location. Room very clean and service very good

Cuando llegamos a la habitación el agua caliente no servía, nos hicieron esperar aproximadamente 2 horas en que lo arreglaban a pesar que se solicitó un cambio de habitación. Ademas, uno de los dias el AC no servia y te increpan cuando novas a la hora que mencionantes en el desayuno.

Very friendly hotel in great location in the centre of the old town close to main square. The lovely receptionist Elisa gave us great advice for exploring on arrival for our long weekend break. Wacky, fun and very spacious themed rooms, air con and coffee machine plus small fridge in room Rituals shower, hair, hand body lotion provided. Very large comfy bed and although our bedroom with balcony looked over the main street it was very quiet at night. We would book again.

Good overall!

The staff was so helpful and accommodating when we had an AC situation. They solved the problem and went out of their way. The breakfast was good. Many options. I would definitely stay there again because we were well taken cared of and the location was great. Shout out to the staff. Best ppl ever!