Red Roof Inn Houston - Willowbrook

Explore Red Roof Inn Houston - Willowbrook
8.6
Very Good
From 612 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

Traveler Reviews Red Roof Inn Houston - Willowbrook

Number of reviews per page
20
40
Top reviews
Jeremy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall I had a great experience the room was very clean and fresh smelling the staff was very accommodating and in a good location.
Ajit
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel for the budget traveler. Likely the best red roof I have stayed at. Property is well maintained and room is roomy and well appointed (ex coffee machine). Deserves a very high rating!
Daniel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We checked out of our hotel room this morning and came back as soon as we realized we left behind our medication in the fridge at the hotel. When we went into the front office, the attendant which happens to be the owner was extremely rude to us. Telling us he threw the insulin in the dumpster outside. The medication was clearly marked in the pharmacy bottles and should be known how expensive it is to replace. My husband had to get inside the dumpster to retrieve the meds, all the while the attendant told him he would call the police on him. We understand we left the medication behind and it was our fault but out of courtesy they could have held onto it for an hour or two to see if we would come back for it. Very unprofessional behavior, an apology would have been sufficient but the demeanor and rude attitude was uncalled for. We won’t be back.
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Barbara
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

My last experience with Red Roof Inn was in New Jersey 40 years ago. It was good. I came to North Houston due to a death in the family. I'm 73 and had to haul my bags up an outside stairwell with no elevator. A packet of Kleenex was the only amenity in the bathroom. The ice machine was outside downstairs - and I arrived after dark. But was the worst, the attendant photocopied my drivers' license. That, along with my credit card, puts me a risk for identity theft. When I asked what they did with the license copies after payments were secured. He just kept saying what if someone else called in and claimed I posed as them. He could SEE I matched my ID. I moved to the Hyatt the next night. Still want the photo copy of my ID destroyed.
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Michele
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice and clean
Neftali
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very clean rooms. I stayed here about 6 nights. Had extended my stay once and then left and came back for a 6th night. Both rooms were very clean. Only complaint was TV didn’t work in the second room when I came back for the night but that was ok.
Martha
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was my second time staying here. My room was spacious and clean, check-in was easy. The bathtub was great with nice, hot water. The parking lot was really crowded, but I guess that just means they are popular -- and for good reason. My mattress wasn't very comfortable and felt a little cheap, unfortunately, but everything else was good.
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THOMAS
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Well THE HOTEL IS CLEAN ITS WAS NICE FOR THE PRICE BUT ITS NOT A HILTON HOTEL BUT IT WAS OK FOR A QUICK NIGHT STAY
Danielle
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Horrible hotel. I have no clue how they have a positive rating. The room was filthy. There was a condom wrapper under the bed. Old food in the fridge and the ac leaked water on the floor. The managers solution was to give us extra towels. Avoid at all costs. Even for a cheap hotel it was a poor experience
Camhuyen
icon-Leisure
Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Cdz
Beauty Da
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Love the stuff , they are there for every need and concern.
Jackie
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Quiet, friendly and clean
Steven
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

NA
Jackie
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I stay here frequently because of the cleanliness and fruendly staff. It is always quiet and peaceful.
Derrick
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I stay here when am in town for class. Nice 1
L M
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I'll be back!
Jana
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This is a great hotel, especially when traveling with pets! It's very clean, has a nice fridge and microwave, good size rooms and even has soap and shampoo dispensers. I liked it so much I stayed here again on the way back. If you're looking for an inexpensive hotel in a safe neighborhood, I highly recommend it! I would definitely stay here again if I come back to Tomball.
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Heather
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great price, the room was cleaned and comfy bed.
Aaron
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Gery clean and quiet
Tonya
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wonderful
Number of reviews per page
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40