Overall Ratings & Reviews Home2 Suites by Hilton Jekyll Island

Great Customer Service

The hotel is in a great location and is not far from the beach. Always great service.

My stay was not bad until the property started doing tile cleaning in each room. There was equipment everywhere, and we could barely walk through the halls. Not to mention all the loud noise from this. They definitely need to schedule this around the guests. Other than that, my stay was fine.

Amazing place to visit. we were very relaxed and the property is beautiful. Everything in walking distance the tours were incredible.

In the hotel, they had big pipes running in the hallways. They look like they were trying to fix like a water issue or something, and there was water always all over the floor. The staff was really friendly though, but the conditions and everything was poor the railing and the shower just fell off because the glue let go.

The staff was very helpful and accommodating. Loved the on site amenities and the free breakfast was delicious!!!

We thoroughly enjoyed our stay at this perfectly situated hotel, just minutes walking distance from shops, beachfront restaurants, and beautiful sand dunes leading to a picturesque beach. This spot is a 5-minute drive from any of the gorgeous Jekyll Island beaches, and is dog friendly, which was a great added benefit. We will definitely be returning!

Love this property! Great place for a family of 4 to stay. Within walking distance to most everything. Good breakfast. Very, very friendly staff. Will defiantly stay here again.

Spend Father’s Day weekend here, stay was overall good and we enjoyed the breakfast! The pool is probably my favorite thing about this hotel! Only complaint I have but we made it work is the room lay out and size! Not a fan of the bathroom sliding door that didn’t lock

Very good vacation destination. Good service and friendly faces.

Loved our stay, the hotel was very clean and Malik (hope I spelt that right) was so helpful and friendly.

Overall we had a great stay. Room was clean and staff was friendly. Pool was nice, could use someone to run around and pick up garbage around the pool and would hve been nice to have some shade around the pool. Overall grest stay and liked to breakfast in the morning!

Everyone and everything was great

We came in at 2pm and was told our room wouldn't be ready till after 3:00 pm. However, we were able to use the pool area until our room became available which was nice.When we first checked in we had some issues, the TV in living room was not working properly and the hair dryer Plug was broken. They remedied the situation right away. We got back late went straight to bed the next morning I woke up and found a used q-tip and what looked like dog hair in my bed. I called down and requested our bed sheets be changed and was mortified at the thought that our sheets were not changed during the last checkout service. While we were out they came and changed all bedding but did not do a light service. On Sunday woke up to find a small dead roach by the bathroom door. Was not a big deal because whatever spray they used actually killed the roach so I was okay, we're in Florida after all. Breakfast is phenomenal, offering a variety of food. The hotel itself is in good condition, outside area was nice and within walking distance to eateries and shopping. Overall, the stay was great except for the bedsheet incident.

It was a very pleasant stay..service was great

We had a great time! Beds were super comfortable and the staff was very friendly! Good breakfast too.

Property and staff were amazing. Continental breakfast was great. Our only complaints were for the room itself - we didn't love that there wasn't a lock for the bathroom door (it was a slide door). I know, we're with family, but sometimes you just want some privacy! There also wasn't a safe for the room. One more minor inconvenience - I got in the shower and went to wash my hair, but there was no shampoo in the pump bottle. Other than that, we did enjoy ourselves. Our boys loved the pool!

We always enjoy this property!

The staff was so kind and helpful. The location was fantastic for dining and shopping.

Very friendly and helpful staff. All around great stay. Located in the heart of Jekyll Island village. If I had to give any improvement feedback it would just be better mattresses.