Sentrim Castle Royal Hotel

Explore Sentrim Castle Royal Hotel
7.2
Pleasant
From 142 reviews
Cleanliness

7.4

Room Comfort

6.6

Location

7.8

Service and Facilites

7.6

Traveler Reviews Sentrim Castle Royal Hotel

Number of reviews per page
20
40
Top reviews
Gustavo
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room, Air conditioner good!
Sandeep
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fairly decent low budget hotel. It was clean with a decent bar and restaurant. The hot water was only warm and they had wifi connection issues throughout our stay, which was irritating. Staff were helpful and the location is on a busy street but nearby banks and electronics shops.
Cecelia
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10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I stayed here previously all the way back in 2008. The property has received an upgrade and is still a lovely spot. Each one of the staff was extremely kind and helpful. I also really appreciated the glass water bottles and refillable toiletries in the bathroom, which avoids the excess use of plastic.
Naeem
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Helpful
Hussain
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with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff was very polite & helpful
Nagib
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with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Spacious rooms, outstabding staff, rain shower and large towels in bathroom.
Hans
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Good location and very friendly and helpful staff. An old hotel with a lot of atmosphere.
Patrick
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was ok, but our safe and fridge did not work. Our room key stopped working twice and we had to get it replaced. Loud birds (crows?) outside all night/morning. Lower water pressure in the showers. Not the best value for money. Probably wouldn’t stay here again. Staff were pleasant.
Alisun
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent property within easy distance of Fort Jesus and Old Town,even easier if you grab a nearby tuktuk for a 200 ksh ride. Aircon was powerful, wifi reliable, front desk reception was welcoming and easy, buffet breakfast had many options of Kenyan, Indian and English. Felt welcome, safe, and comfortable. Recommended for those who want to stay in Mombasa Town.
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Jean-Marc
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Business
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Wonderful character and knowledgeable, professional staff
Katherine
icon-Leisure
Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Rooms were clean, really appreciate the quiet AC and clean comfortable bed. Staff were very friendly checking in and at the restaurant. And the security guards at the door were really helpful pointing me to a bank and guiding me to a fantastic taxi to the airport.
Khepri
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Everything was as advertised and super respectful front desk staff
Nagib
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Best location in Mombasa, very central to everywhere in town. Most lively area
Hussain
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8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good property but needs upgrade n renovation.
Hussain
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8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The property is old need restoration n upgrade. The back of the property building is next to some night club noisy on the weekends. But, the staff was nice to move me to the front of the property.
Angela
icon-Leisure
Leisure
4.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

My shower did not work and front desk did nothing to resolve the problem
Verified traveler
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Beautiful colonial style hotel. Great restaurant. Extremely helpful staff. Highly recommend!
Ram
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Business
10.0
/10
Reviewed 190 week(s) ago

Hotels.com verified review

The stay was comfortable and the staff were cooperative. As it was in city area, i could able to visit our business related activity without delays.
Masud
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 397 week(s) ago

Expedia Group verified review

Good central location to explore Mombasa island. Needs some modernisation.
Paul
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Very convenient location with a sense of history. The property is getting tired and needs some renovation. It is good value and I will continue to stay there when I visit Mombasa.
Number of reviews per page
20
40