I genuinely don’t understand how this hotel manages to stay in business. From the moment I checked in, it was clear that this place is long overdue for a complete overhaul—starting with the room bathrooms, which were an absolute disaster. Poor water pressure, inconsistent drainage, flushing that looked like they hadn’t been updated (or properly maintained) in decades made even the simplest routines frustrating.
The rooms themselves felt stuck in another era—and not in a charming, vintage way. Everything was dated, worn, and tired, giving off the impression that upkeep is the last thing on management’s priority list. It’s one thing to have an older property, but it’s another to neglect it entirely.
What truly made the experience worse, though, was the staff. Most of the cleaning and maintenance crew were not only unprofessional but outright rude and intrusive. It felt like there was zero respect for privacy, and interactions were consistently uncomfortable. We had a flooded bathroom with a poorly draining shower and the maintenance crew asked us what we did to it vs. acknowledging that the bathroom was broken from the get go. The only exception was one older, white-haired staff member who was kind, respectful, and seemed to actually care—unfortunately, they were the lone bright spot in an otherwise unpleasant stay.
Overall, this was a disappointing and frustrating experience from start to finish. I would strongly advise anyone to just go to another island!
