Hotel Patio Andaluz

Explore Hotel Patio Andaluz
9.4
Exceptional
From 483 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.8

Service and Facilites

9.6

Traveler Reviews Hotel Patio Andaluz

Number of reviews per page
20
40
Top reviews
Adi
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice hotel, great location in old town Quito.
Sandra
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the location just 1 block off the main square. The room was huge and comfortable with lots of electric outlets. The security guard was helpful, made us feel very secure, and watched out for the guests. Even helped us confirm that the Uber driver was who he said he was as the license plate did not match the app. Breakfast was good and the hours were long. Bar was cozy and they gave us a coupon for a welcome drink. The hotel reached out to us in advance and offered to arrange private transfer from airport to hotel which we took advantage of. Nice that we did not need to do the research ourselves. The driver was waiting for us at airport exit with our name on a panel. Paid in cash (it was about $50 USD I think) as he did not accept credit cards. Bathroom amenities could have included body lotion - at altitude the air is very dry and for a hotel of this caliber I expected to have some in the room. I would highly recommend this hotel.
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Mikhail
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location in the center of old town.
Xin
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I like the location near historic town center, the warmth and quality of hotel services, the quality and extensive rich interior public space.
robin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff were exceptional. They went above and beyond in every way.
Ruth
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff were professional, friendly and helpful. The room was clean and orderly.
Edgar
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was exdtrememly comfotable. The staff was freindly and helpful
Carolyn
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We didn’t have AC in our room (103) &the ceiling fan didn’t work. So the room was a bit stuffy. Some sometimes the coffee service r
Samuel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff service was lackluster
Sebastian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel tried to charged me for a dirty towel claiming it was a non appropriate use. The bath towels were used to take a regular bath.
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel is beautiful. The room was very comfortable, featuring premium sheets and towels. One thing to note is that there is no elevator. This wasn’t an issue for us, but if you have trouble with stairs, be sure to request a ground-floor room.
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lovely hotel just round the corner.feom the main square.
Debra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fabulous stay in Quito for our tour in and out of the Galapagos. Super centrally located. Great food and staff.
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great stay. Enjoyed free walking tour
Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice accommodations. Great location to old town but far from airport. Staff was very helpful.
Tahereh
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We stayed at Hotel Patio Andaluz in Quito for 4 nights. The building itself is beautiful and the location is great, right in the historic center. The staff were all very kind, friendly, and helpful, which we really appreciated. However, unfortunately, our stay was not restful at all. There was major construction going on inside the hotel, and this was not mentioned anywhere on Expedia’s website when we booked. The noise started in the morning and continued until around 4–5 PM every day, making it impossible to relax or rest in the room. We spoke to reception and they kindly offered to change our room, but the noise came from the central patio area, so it didn’t make any difference. In addition, we discovered that $72 USD was missing from the cash we had in our safe. We’re not sure how it happened, possibly we forgot to lock it properly, but it was still very upsetting. Overall, while we appreciated the staff’s friendliness and the charm of the building, the construction noise and the unpleasant incident with the missing money made our experience quite disappointing. I hope the management will clearly inform guests about renovations in the future.
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MARIAN
icon-
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The food was excellent for breakfast lunch and dinner. I loved their dining room setting and their wonderful staff. The hotel room was spacious and very comfortable.
CRAIG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A wonderful experience… The staff was so helpful… I actually left my cell phone in a taxi and they were able to determine what taxi and have the driver bring it back. Above and beyond the normal service… Thanks again.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff were friendly and efficient. Hotel has character. Breakfast selection was good. Room was clean and comfortable. Really close to the historic sights of Quito.
MARIAN
icon-
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The room was beautifull clean and comfortable. The staff was very helpful with anything you needed or was curious about. The front desk manager was extremely helpful arranging transport from the airport to the hotel and really anything I needed or wanted.
Number of reviews per page
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