7.6
Pleasant
From 107 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Kinshasa Grand Hotel

Number of reviews per page
20
40
Top reviews
Alberto
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The property was top class and the staff especially Sharon, was very professional. The only downside was the fact that many people who don’t stay there tend to create an atmosphere of olmost intimidation. They are starting at you straight in the eyes, I don’t know if they are security staff or what they call in Kinshasa, ANR agents? Very unsettling. They are everywhere! Around the pool, lobby,looking at you as if they are investigating you… really I felt unsafe…
Read More
Lhouva
icon-Business
Business
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The price was too much $340 for a single room l think that way too extreme
Felicien
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I liked everything about this hotel
Tony
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

I booked 2 nights at $275 a night. When my guest checked in, the reception made him pay full price $600 a night. Was able to negotiate the 2nd night for 300. Expedia rep tried to help, but the language barrier didn’t help.
Michel
icon-Business
Business
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Most of the personal especially in dining section are rude . The gym is a mess , very dangerous. Outdated equipments and holes in the floor!!!
Francis
icon-Business
Business
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

It was clean
Guiomar
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

I love it
andrew
icon-Business
Business
8.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

One of best in Kinshasa safe and in a good location Food offer ok service in some parts good and some bad
Felly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

The service was amazing, food, agents. Highly recommend this hotel.
eric
icon-Business
Business
10.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Pretty good stay
Verified traveler
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Very good hotel, a lot better than the other big one in the same area… been in both, and I choose Pullman next time again…
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 226 week(s) ago

Hotels.com verified review

While the check in process was smooth, my week long experience was poor. The room I was given was right by the elevator, so it was constantly loud throughout the night. I noticed the fridge was leaking after my shoes were soaked. Unfortunately, because there is no decent alternative in Kinshasa, I don't see service or amenities getting better anytime soon
Read More
Jerry
icon-Business
Business
8.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

Had a wonderful stay Laetitia is the go to employee if you have any issues absolutely amazing customer service. Would recommend fly traps near outdoor dining or fans but over all beautiful hotel and recommend for future use.
DAMIAN.CARDONA
icon-Business
Business
10.0
/10
Reviewed 284 week(s) ago

Expedia Group verified review

Excellent hotel considering the constraints and limitations of a city like Kinshasa. The hotel management is hands on and ready to help all the time. Hotel facilities are excellent pool, tennis, garden.
Fabien
icon-Business
Business
6.0
/10
Reviewed 287 week(s) ago

Hotels.com verified review

Hotel rooms are getting tired, with very stained carpets. One lift out of three is usually broken. Internet is unfortunately not adequate for business needs
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

Service a little slow in the evenings but for breakfast it was great!
serge
6.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

The service was very very slow, in my room i ask to open the window it was not possible, i was needed to ask to bring towels multiple times because the room maker forget to put. It is not the service i know from other Pullman hotels. I need to come back on 2/10 hope it will be better.
Serge Guy
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Standard Business Hotel in an "African" Dollar country. Good services. Good location with appropriate shop and other services. Inflated prices.... Bring your dollars.. Dollars standards without the .conditions of a dollar economy.
NanaK
icon-Business
Business
10.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

excellent stay at the hotel. I will be happy to come back
jean
6.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Too expensive for that quality of room
Number of reviews per page
20
40