Big and clean room. Very helpful and kind staff.. Amazing view from our room. Nice location, just 15 minutes walk to center.I loved the breakfast, good enough to start a energetic day..👍👌

- awful Internet; I had to drag the table close to the door to get wifi signal stronger - there are bath and shower separated, no shower over the bath; the shower cabin is very small in size - no glasses, kettle, any kitchenware there; but there is minibar, - not clear how to use it without glasses - the window is dirty; the room it clean though

The AC does not work. We cant survive here in this heat.

The room was too dark and scary. The sheets were not clean and the bathroom was clean.

quiet area, convenient

Enjoyed the stay, all was good, service, property, location. Have stayed there few times and will do so again.

It is located on a quiet side street of Baghramyan Avenue, quite close to the city centre, restaurants etc. It is largely quite good, except the noise coming from other rooms. Another inconvenience was that one has to book the sauna well in advance and it is often reserved by somebody else. The breakfast was OK but unremarkable. And it would be nice to have a tea kettle in the room. The staff is friendly. By and large, I would stay there again.

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Excellent customer service with friendly and helpful staff. We really enjoyed the variety of foods offered during breakfast and the homemade feel to the meals. Bass Boutique is conveniently close to the center of the city with multiple modes of transport

Staff was really nice and hospitable, especially with my early check-in. Room was nice and comfortable (both room and bathroom are newly renovated), steam room was amazing. Location is good, walking distance to the Cascade Complex and city center.

It was an okay hotel but it wasn’t like a 4 star hotel

All ok

Me and my wife booked this stay as a mini vacation and the sauna/pool area was a big part of us deciding this hotel. When asked the staff said that both the sauna and the pool was broken. This could obviously be to save money, which I have understanding for during Covid, but still disappointing. Breakfast buffet was also quite small with some dry bread with some ham and cheese. Yogurt, some fruit juice and instant coffee and tea. The room however was very nice and clean. The receptionist had to call the manager for any questions in English, but that’s also understandable and the woman on the phone was very nice and helpful. Overall good hotel, but with less facilities than promised.

A quiet and peaceful hotel in the center of town!!! Would definitely return

The Deluxe double room was amazing with amazing view! The staff were so polite and friendly. Good breakfast and calm atmosphere! Surely recommend.

The weather was warm -- in mid-70's -- but because it was the month of October, the hotel had turned off all air conditioning. We were told to "open a window" instead. Otherwise, it's a pretty nice hotel, modern and clean. Busy street -- our local friends had difficulty parking near the hotel.

The hotel was good but the beds unfortunately detracted from a positive experience by being rock hard. We could also hear the rumble of the metro underneath but less can be done about that. The staff were very nice.

Friendly staff, amazing breakfast, super clean place and very roomy comfy hotel. Can't wait to stay again next year when I come!

I stayed at this hotel for a week. The staff are really friendly and accommodating even with the language barrier. The breakfast is delicious. The rooms are nice and clean, the mattresses were a bit hard for my taste. The hotel is located on a quiet street withing a short walk of restaurants, shops, and other attractions.

Great, modern hotel in a quiet location. The hotel staff to include, the receptionists, door men, and cleaning staff were all extremely polite and helpful. We didn't have any issues during our 11-day stay with an infant. We noticed a lot of other foreigners staying at the hotel as well; no problems with speaking english. There is a subway stop located 5 minutes from the hotel, which was super convenient - just know that the escalator is very steep and moves fast! Walking to the city center usually took around 20 minutest (with infant stroller) and taxis were easily hired for us by the hotel reception (never waited more than 10 mins). Excellent breakfast each morning. The only downside for us was the room size...it was not very large, so with luggage and baby, it proved to be a bit tight. Overall, we enjoyed our stay and will definitely stay there again.