This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back.

Clean room, helpful staff, beautiful building

Everything was fantastic, I got stomach sickness and the hotel make me the food I need to reestablished and get well, I was walking the next day and visiting Cuenca. Thanks to all staff you were wonderful and helpful. Hotel is spotless and clean. Near all attractions restaurants and at

-Toiled didn’t work right - Very loud floor -water running out from the shower

Una experiencia fabulosa, me hospedé dos noches en el Hotel. Cristina de recepción nos ayudó en todo, el transfer desde el aeropuerto, checkin, recomendaciones de lugares a visitar, taxis seguros, hasta el checkout. las habitaciones limpias y bien abastecidas.

It was a very nice place and located very close to the main plaza.

Great location. Staff is ghe best

Very noisy small bed looks better in pictures hotel staff was helpful breakfast was alright

El hotel está convenientemente situado en el centro. El acceso al tranvía es perfecto e incluso lo tomamos para ir al aeropuerto. Buenas opciones de restaurantes alrededor. Como única sugerencia es ampliar las opciones de desayuno.

exclente

The property and breakfast sir was are lovely, the beds are incredibly comfortable, and the staff goes above and beyond. We were there on Halloween but it was raining terribly that night, so the staff let her truck or treat around the hotel and even got a couple of guests in on it. It was the sweetest, most generous act and by the whole team. I can’t say enough wonderful things about this hotel and their team.

Was a espectacular hotel thanx for all guys

Very vintage hotel, impressive, beautiful decoration! The only issue was the noise during the nights, the wood cracks all night long when the people arrive or leave the hotel, everything else, it was amazing. Great Breakfast, great service in general

I really enjoyed staying here, very convenient, friendly staffs, comfortable room

Clean room

I suggest rooms need to be update like floors, bathroom, walls, furniture.

Shops nearby great!

Hot beverages were good

Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!

Great place, helpful staff, good breakfast and very good location