The staff is very helpful and friendly. The location is great and is essentially in the airport. Beautiful view of Kili from the pool. Pretty, tropical looking grounds. Would stay again.

We had a nice stay. The staff was very accommodating. Being close to the airport was key to decision to stay.

The staff was very friendly and helpful! The property was just what a rustic African lodge should be! I was there during dry season and I am sure the property is beautiful and green during and after rains! So convenient to the airport! Just a fun, friendly place! Food was very good also!

Convenient - it’s physically inside the airport gates. Check out was at 10:00. If your flight is in the evening they have you check out and store your bags at reception; you can remain on the grounds by the pool or in the restaurant or bar while waiting. The gift shop is great if you’ve not been able to find a souvenir for someone before departing.

Wifi was not working in the room due to some problem. Had to go to the bar to connect to wifi which was spotty. Very old furnishings, poor bathroom facilities and non-smoking staff except Teresia (so?). The hotel manager was unapologetic about the wifi issue and did not offer any other amenities to compensate. Very poor standard for a hotel that charges almost $200 USD per night.

Way over priced.. Food was awlful.. Toilet didnt work. Staff VERY eager to assist and were friendly BUT communication was a struggle and their hygiene could of been better.. Strong BODY ODOR. I am very disappointed..

Staff was attentive and accommodating.

Basic no frills - no TV, no amenities. Air conditioning and fan were good and staff was very helpful.

Love this place. Wish we had stayed longer. Very clean, smells good, excellent service, amazing atmosphere, free shuttle to/from airport. Nothing to complain about.

We loved Kia Lodge! It is not your average airport hotel - the grounds are beautiful and the rooms are really nice. The staff was super friendly and the food was good. Only issue was that there was no wifi in the rooms. Other than that our stay was great. Would definitely recommend!

Very easy checkin and beautiful property. There was no way to contact the hotel to organize for the free shuttle. It is a 5min drive. None of the posted numbers work and there are no email addresses. It would be nice for the hotel to offer free shuttles if hotels.com is going to post that service on the booking site. Thanks!

The pool was not swimmable. My friend had her room moved three times and then people in her final room for two hours until near midnight trying to fix her air conditioner.

Short but great. We were well taken care of!

Great views of Kilimanjaro in the morning and evening. Quiet and very welcoming.

Very convenient location - located right at the airport. Great service and free transfer to the hotel at all times. The grounds are nice but rooms are a little tired. The restaurant is OK but is very overpriced. All staff were excellent.

Beautiful African decor, tropical setting and outdoor bar. Delightful helpful staff especially Kanu in the bar/restaurant area!

The check in was very quick. The rooms were comfortable, beds good, excellent A/C. Good shower, plenty of hot water. The cottages are in the middle of a wooded area - that was great. Good view of Mt.Kilamanjaro if you see it right around sun up. The food was good. Free ride to JRO airport which is not even a mile away. Staff was friendly and helpful.

Only stayed overnight. Didn't have any meals, just got off aircraft late and left first thing in the morning.

Great location and sanctuary!

Free shuttle to the airport makes it the perfect place to stay after or before your flight!!