Staff were very much helpful. Hotel was clean and quiet. However, there were limited food options. And, food was expensive.

The shower was so nice.

I had a comfortable stay at Sunbird Capital. Although the rooms are quite old, they are well maintained. The grounds are very well maintained and beautiful, it was a delight to have my evening walks. The hotel is in a safe part of the city so it was easy to have walks and jogs nearby the hotel. I may not have enjoyed the meals for the most part, but the traditional lunch buffet on Thursdays was excellent.

The property is old but well maintained. Staff are friendly, almost all said hello as they walked by. My request for early check in and late check out accepted - customer focused.

Whilst the staff were generally helpful, our room was small and tired. It was especially noisy during the night due to all the air conditioning units outside (ours wasn’t on) . The swimming pool, although a reasonable size, seem to cater for outside parties and day guests . This was a shame especially as and I found myself hunting for a chair, then losing it when i went for a swim! With many other lodges and hotels in Lilongwe this isn’t a hotel that I would use again.

Malawians are hospitable people, so the staff were cheerful and helpful. Nothing was ever a problem. Food provided was excellent.

Excellent and beautiful hotel. Payo provided excellent transportation service.

I recently stayed at the Sunbird Capital Hotel over a 3 week period and couldn't be happier, mostly thanks to the friendliest and most helpful staff I have ever encountered. The hotel rooms are more along the line of very comfortable 3 star in the U.S. (with some points of wear) than 5 star, but the atmosphere and service are the best I've experienced for solid business hotels in comparable settings. I'll take clean, comfortable rooms, lovely gardens, solid dining, and friendly, helpful staff every time. Thank you for a great stay!

The Sunbird Capital is a solid home (and office) away from home. The staff are friendly and helpful. The grounds are lovely. The pool is clean. Transportation is easily arranged. The cafe is friendly and reliable. My local colleagues were right to advise me to stay here - I'm returning happily for a second stay.

Really appreciated this place.

Would highly recommend compared to other hotels in the area.

Staff great. Environment is peaceful. Beds very comfortable. Rooms are ok but very dated.

Never again

Despite a misunderstanding where arrangements for airport pick-up was a no show my stay was comfortable and all agents were friendly and extremely helpful.

Staff were friendly and helpful. Excellent meals. Comfy and clean rooms.

The staff sre very friendly and always prompt to assist.

no comment

The hotel is ok but the problem is the booking system. I booked a room for a friend who was arriving in the evening to Lilongwe so paid through Expedia so he could just arrive and rest but upon arriving at the hotel the hotel did not have his name on the system and he had to wait a long time and then he was given a sub standard room which he accepted because it was late at night so their booking system needs to be updated to a better system so that they have people's bookings on their computer to avoid these unnecessary delays when guests arrive . Apart from that it's a nice hotel

Although this hotel is tired looking. The food, service and cleanliness were very good. Sadly the lack of care and attention to bathroom details let this hotel down. Maintenance is required in most bathrooms. Showers don't work properly and toilets leak. If you book a double room for 2 people you have to ring house keeping in order to get a second set of towels. The toiletries are very hit and miss as to weather you get the full complement or just one or two bits.

Improved since last stay. Comfortable rooms. Good food. Service variable.