7.2
Pleasant
From 211 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

8.2

Service and Facilites

7.6

Traveler Reviews Cresta Jameson

Number of reviews per page
20
40
Top reviews
peninah
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of maintenance. I have been a guest at the Jameson crests on and off for over 10yrars I have noticed that the standards of cleanliness there has gone down , the place is no longer fit for purpose. I cannot fault the reception staff they tried their best to address my concerns
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Ngonidzashe
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Better
Nesbit
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The pool doesn’t work.
Ruby
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Room was clean and good amenities.
Mrs Epiphany
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great stay
Struggle
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Convenient location. Clean rooms. Room service a bit slow.
Samantha
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Only stayed for one night but the experience was good ,the staff was so friendly and helpful. The room was clean so was the bedding. Although the food was great it is incredibly overpriced ,they would work on that.
Darlene
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The water was absolutely horrible. It was hardly a trickle to take a shower. We were out on a floor with a group of late teen/early 20's soccer/football team that was extremely loud and inconsiderate. Never waste your money!
Mark
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good stay overall
Lucia
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

honestly i wasn't the one who went there but i booked the place for my dad and my children they sent me the video of the place it was very beautiful and clean my children loved the place i would recommend this place to anyone my dad said the service was very good
Honest
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was great.
Amanda
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Staying there was amazing, except the noise opposite someone was drilling all night but other than that we had a great time. Cresta could do with a ironing board and iron in the room and more tissues 😂😂😂
Alfie's innovations
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Photos online gave a modern look than what I found. Secondly the charging ports for phones are damaged and it’s the small details that matter. Overall it’s an old hotel doing ok
Evanda
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The staff is very accommodating, but the location is bad and overpriced for the area.
elisamehe
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Amaizing
Hannah Bessem
icon-Business
Business
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The hallway had an awful smell. The had broken furniture on the hallway
Nhlanhla
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The hotel itself is unique architecturally. It's very eye catching. Unfortunately it seems like it's on the same level it was at 30 years ago. We tried calling room service several times but we didn't get an answer. Places offering better facilities are more reasonably priced.
Ariel
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The staff are great The facility in poor condition
Natalie
icon-Business
Business
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The staff were welcoming and pleasant. The room was perfect. Taxi to the airport was punctual and affordable.
Ngoni
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Nice breakfast!Exceptional customer service!Would highly recommend!
Number of reviews per page
20
40