9.2
Exceptional
From 238 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Downtown Rotana

Number of reviews per page
20
40
Top reviews
Abdullah
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Just the area around the hotel is stinky
Mohammad
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

An excellent place located at a convenient place
Juan Pablo
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great atmosphere, service.
Gang
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable bed, very good staff service
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very well located
Anas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Friendly staff. Clean room
Mus'ab
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very good accommodation
Khalid
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

.
Tareq
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Ok
ADEL
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Everything was great except when you ask for a room dining in ! Service slow , not professional,, eggs is mixed with side food
Wejdan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location. Everything is perfect except for the swimming pool area which is not bad but needs improvement
Mohammad
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I am very disappointed with Rotana. They downgraded my confirmed and paid booking with a promised refund that never materialised. I specifically requested a non-smoking room and was surprised on check-in that the room was stinking of smoke. They kept telling me theybare contacting hotels.com and kept postponing until I checked out. Also, unfortunately the room was they put us in, we had concern with the bathroom cleanliness.
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Sheinaz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This hotel is in an excellent location, just near the shopping areas and gold souk. It has food options as well as mini supermarket. It is a very safe and bustling area and there are lots of things to do. The hotel itself is lovely, clean and modern. The room was spacious and had all facilities as expected. Only issue I noted was that the shower door requires a better seal on the bottom of the door so that water does not seep out into the main bathroom floor when having a shower.
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Verified traveler
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great place to stay. The staff is very nice and hospitable.
Alrazi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Awesome location!
Verified traveler
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Hotel staff was amazing, especially Zuhair and Aladeen at reception. 5 star service. Room was niice and clean, bed comfortable. well located
Abdul
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very nice hotel.. good location .. staff ware friendly and helpful i like well decorated..
K
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It is walkable to the market.
Ahmed
6.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The hotel used to be better , its dated and the furniture are worn-out now. However the location is perfect
M A
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

A good hotel with central location.
Number of reviews per page
20
40