Overall Ratings & Reviews Hotel Grand Palace Tbilisi

Great stay

No room was available despite paying in advance. I was driven to a different hotel, and then to a third hotel. No one spoke English. The hotel where I stayed did not have lighting or towels, so I took a shower by flashlight and dried myself in the open air by the window. What can I say? It is Georgia and apparently this is not an unusual occurrence.

Special thanks to reception team, they helped us a lot , they were sharing with us all important information about city and area. Rooms were clean and comfortable, thanks

Best part of this hotel is friendly staff, thank you guys for being so great

Thanks for good experience

The room much better than expected for price. Breakfast good. Hotel on corner. Seems just archaic residential around hotel.

We had comfortable stay , thanks to whole team and especially to Natali.

Everything was great , especially breakfast , thank you

Everything was ok , friendly staff , clean rooms, amazing views from rooms, we will come back for sure

Highly recommended hotel.

Amenities are not that much but the staffs in the reception were approachable and supportive.

Clean and nice

The room was as dirty as it may be, the towels were unwashed, there was hair in the bed. We asked for a late check out and were denied, tho there was nobody in the hotel other than us and 2 other guests.

My mom arrived at midnight after long 36 hours bus ride from Ukraine. She was tired and wanted to get to room asap but stuff couldn’t find her reservation and told to go check hotel next door maybe she has a room there .No afford was made to call and check for her and apparently she had reservation in your hotel. No information was given about shuttle bus , no wifi . That’s not what I paid for

Very comfortable room, soft and comfortable bed, the heating was very in time, even floor was warm. No problems with hot water in the shower. The breakfast was good, but cold.

Very nice hotel and good staff

Team is great nino george and all,,everything was great👍

It was amazing stay at Grand Palace hotel. On check-in time they gave us information about area, location , taxi , bus and metro prices, after it was very easy to manager everything and get directions by our own. Especially we like hotel reception, because they were very friendly and helpful and views from our room Breakfast was also ok. Thank you grand palace team for comfortable stay. Highly recommended hotel for future guests :)

Adequate for a night with an early arrival at the airport!

Everything was okay :) Most common reason is staff, they are super friendly, great hospitality and support. Thank you.