Overall Ratings & Reviews Executive Airport Hotel

The airport pickup was very convenient but the rooms could use some updating.

Property was very clean and comfortable. It was also very old and needed updated in the toilet areas and amenities.

Staff were very welcoming and helped me a lot when i realsed i had a problem that was nothing to do with hotel. They were very kind and supportive. I checked in at midnight, no marked vehicke as shown on web site to pick me which was umportant to me as a solo visitor arriving late at night. Downside was that i eventually realised that there was no key to my room so had to have breakfast in room but lock was changed about 9am and i was given the key. Person who showed me to my room was good enough to admit she made a mistake to give me the room but she didnt know there was no key until i asked where it was. Room itself was good.

Everyone was so nice and welcoming. They made my stay very enjoyable. I also enjoyed my breakfast daily!

Very pleasant, quiet. Cheerful staff. Helpful manager.

Nice location. Older hotel. Breakfast was basic but good. First night in Uganda and did the trick. Good nights sleep and reset

Great stay, highly recommended

Great hotel, friendly staff, highly recommended

The staff were very friendly. The garden is quiet and a lover place to sit and relax

Our stay was wonderful. The staff were very friendly and accommodating. Would definitely stay here again.

Very friendly staff and comfortable bed and room. Very helpful after my transfer broke down. Very appreciative. Thank you

Like the garden area and bar, beds were very comfortable. Staff were wonderful

Staff were very friendly, breakfast good, nice area to sit outside, beds were soft

The property is in a nice location, walkable to the zoo, victoria mall and restaurants. Condition of the room was poor: little hot water, tv didn't work, mirror broken, ac leaking

Staff was excellent and very helpful with all of our personal needs. The coffee pot wasn’t working and they woke up and made us coffee at 3 AM before we went to the airport. Shuttle service was excellent and on time

No information pack in room to operate tv, air conditioning coffee machine etc. No breakfast available at 7.30 am yet told it was served from 7.00. Had asked previous night to have it at 7.00 am. Ignored. So left with no food. The final bill forgot one evening meal 😳. I had to remind them. Very poor.

This is a really well set up hotel in a good location. Rooms are spacious, breakfast was great. Garden was a pretty sanctuary. We did have one problem not caused by the hotel itself but the excellent manager listened attentively, understood the issue and fixed it. His responses were text book perfect. I would definitely stay again.

Another wonderful stay at this hotel! Although they make me feel like I'm more at home than at a hotel! Room was great and the bed was fantastic...feel asleep as soon as my head hit the pillow!

The service was outstanding and the staff is so friendly. They treated me more like family!

Arrived very late at night from my flight. I was in my room in less than two minutes. Staff was very kind.