Overall Ratings & Reviews Half Moon

Beautiful resort! Gorgeous beach and multiple pools. Great for adults and kids. We had a lovely time. Food was delicious. Will definitely go back.

The staff members are so friendly and genuinely happy.

Our stay at half moon was breathtaking. From our arrival to our departure, our stay, there was simply splendid, the service was outstanding from the front desk, check-in, the entire staff, whether it be gardening, housekeeping, beach, cleaning, and transportation, the spirit of hospitality, customer service, and genuine courteousness, was simply amazing. We highly recommend anyone, and we already have to your facility. I pray and hope, that you keep not only your standards, but the spirit that we encountered and experience there. Gives us a warm feeling every time we think back upon our time there. Thank you.

Lovely property and the staff were great. Only hiccup was checking in. We arrived before the 3 pm check-in and were told our room would be ready shortly but waited over 3 hours and after 3 pm for our room to be ready. The only blemish on a great trip. Feeod and drinkare are expensive (even by NY prices) but everything was well done so we did not mind paying

We loved Half Moon and plan to return with our children. Lovely resort with everything you need for a relaxing and fun vacation. We enjoyed all the restaurants, multiple pools and beaches and the water sports. The food is a bit pricey but good to very good.

The staff was uniformly friendly, welcoming and happy to have us as guests. They are clearly proud of the property and wanted us to enjoy it. The restaurants were quite attractive but the food was not A plus or even A rating. The spa is beautiful and the staff quite competent but it is way over priced with surprising surcharges. The infinity pool at the Eclipse part of the property is stunning, very comfortable and the staff are quite attentive. There are many possible activities but we mostly took the opportunity to escape the cold winter and read near the ocean. We loved it. May well return and would recommend it to others.

Good place to relax

The property is fine but the hotel made unauthorized charges to my credit card I am still disputing. Travelers must be careful when staying in this hotel

The check in was fine but not told when we could check in to our room - but instead told to wait in the bar. Our room is loud as its near the bar with live bands and it has a shared door to the next door room so we can hear them partying until late

Spectacular! Every single member of the staff is personable and eager to be of assistance — oodles of traditional Jamaican hospitality x 10. My only quibble involves some of the operational systems in place, especially the multi-tiered meal plans, which I find too cumbersome. I am not an hotelier so I do not fully comprehend the subtleties of the business. For instance, I don’t drink, so I don’t know how quickly someone who consumes a lot of alcohol would bankrupt the establishment, so to speak. My questions to management would be, “Is there a way to streamline meal charges? Why not add an all-inclusive option without the innumerable exceptions?Besides, my sense is that the complicated slicing and dicing in the accounting department is stressing out the employees, leading to occasional billing mistakes — I can see it in their faces, never mind the inconveniences that ensue for guests like me. At least, discrepancies are always rectified with dispatch. Regardless, I actually wish that I could live at Half Moon permanently. The overall atmosphere, the dedicated team working together to make everyone feel at home, and the meticulous tending of what nature has gifted us, is indeed a glimpse of what I imagine paradise might have to offer. I shall return!

Very nice facilities. Food is expensive. Main drawback was that we did not have hot water for bath/showers despite requests to fix it. It was lukewarm in that sense.

Eclipse rooms are clean and modern and its great to have Jamaican hospitality.

I've been staying at the Halfmoon Hotel for over 20 years, it's absolutely one of the best hotels in the entire world and I've traveled the world. Service, accommodations,dinning and entertainment options are unmatched . I highly recommend.

Beautiful resort that provided the best family getaway for those looking for a fun but more private vacation experience. Infinity ocean side pool offered both relaxation and fun in the sun and the Equestrian Centre provided some fun filled afternoons swimming in the ocean with the horses. While we didn’t bring our golf clubs this time we will do so on our next visit as the course looked amazing and the restaurant on site (Sugar Mill) was fantastic! In terms of accommodations highly recommend the newer Eclipse which is centrally located with great food options.

This is a very nice hotel property which combines old with new. The staff is very accommodating and friendly. There are several restaurants on the property. We would recommend Delmar’s and Sugar Mill. We recommend having a drink either before or after dinner at Lester’s located in the Eclipse section of the property. Explore the property-the gym, tennis courts, 18-hole golf course, equestrian center, the two miles of beachfront property, and their spa. You will not be disappointed.

Beautiful beach side bungalow. It was my bday trip and the staff was extremely friendly and kind. I did forget some item they notified me but I never received the items I left behind.

Excellent.

Everything was excellent from start to finish

Excellent! Wonderful experience! Can’t wait to return!